100 Fountain Grove Pkwy, Santa Rosa, CA 95403, United States of America
#31 of 33 hotels in Santa Rosa
Guests' ChoiceBased on 120 hotel reviews
6.6Cleanliness
7.2
Comfort
7.2
Location
8.1
Facilities
6.8
Staff
7.7
Value for money
6.8
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Jimmy
United States of AmericaIt wasn't until after I arrived that was I told about the elevator(s) not in service (sounds like it's been a while) AND I was going to be booked on the third floor (which isn't initially a problem, except I was not prepared to be climbing the stairs to the third floor with all my stuff) The interior of the whole facility seemed depressing & rundown.
Location was nice, staff was not rude
Stayed in March 2024
Reviewed: January 30, 2024
Cathy
United States of AmericaI pick do the property because it hd a kitchenette. I was surprised that it was not intuitive on how to obtain utensils, plates, etc. AI thinkmit would have been asked if I planned to use the kitchenette and then they could have delivered the utensils. It was also not clear that no one would be changing the towels. And, lastly, the building is poorly insulated. Not only could I hear the people above me walk heavily, but I heard talking.
It was convenient to the places I needed to go.
Stayed in January 2024
Reviewed: January 28, 2024
Dawn
United States of AmericaI had made a mistake on my initial reservation . The Staff immediately helped me fix it , as did the Booking.com representative ! Very nice experience overall .
Stayed in January 2024
Reviewed: January 8, 2024
Hannah
United States of AmericaBoth sinks drained veryyyyyy slowly - the kitchen sink AND the bathroom sink.
Location was perfect for me (across from Kaiser)
Stayed in January 2024
Reviewed: December 29, 2023
Margaret
United States of AmericaNeed hotter water for the instant oatmeal.
The location was convenient to where we were going.
Stayed in December 2023
Reviewed: September 24, 2023
Wendy
United States of AmericaNeeds updating
Stayed in August 2023
Reviewed: September 11, 2023
Nick
United States of AmericaLeakey bathtub-
Leaky bathtub garbage left on floor from previous guests
Stayed in September 2023
Reviewed: September 4, 2023
Wilton
United States of AmericaHallway smelled
Stayed in September 2023
Reviewed: August 26, 2023
Mina
United States of AmericaNothing
It was good
Stayed in July 2023
Reviewed: May 4, 2023
Julian
United States of Americanothing
everything
Stayed in April 2023
Reviewed: April 21, 2023
Julie
United States of Americait was a bit run down for the price
it was next door to the doctor’s office
Stayed in April 2023
Reviewed: March 7, 2023
Tom
United States of AmericaNo amenities.... no dishes/implements in kitchen. Necessary to request even water glasses. Dirty bathroom vent, no vent cover over stove, slow drain in bathroom. These are mtce issues. Bathroom door oversized and blocked access from kitchen to living space.
Located next door to medical appointment. Kitchen facilities. Very nice staff. Provided dishes and soap for kitchen efficiently. Room was clean..... but mtce issues need to be addressed.
Stayed in March 2023
Reviewed: March 6, 2023
Jessica
United States of Americathe hallways smelled funny. very loud guests and loud refrigerador.
the stuff was friendly.
Stayed in March 2023
Reviewed: November 1, 2022
K
United States of AmericaIt looked a little worn and they had no RR in tje lobby.
Staff Bere she was AMAZINGLY friendly 💕
Stayed in October 2022
Reviewed: July 25, 2022
Christina
United States of Americadirty…. very dirty. found a key card on top of fridge, toilet tissue holder came apart, mold under lip of sink.
location
Stayed in July 2022
Reviewed: May 16, 2022
Nelly
United States of Americathere were bugs/spiders in the restroom
I love the location
Stayed in May 2022
Reviewed: April 11, 2022
Fischer
United States of AmericaShower was not great, and the exhaust fan didn't work. It also smelled quite odd, and some rooms had garbage bags outside their doors.
Bed was comfortable, wifi was surprisingly quick, and breakfast was good.
Stayed in April 2022
Reviewed: November 23, 2021
Carlos
United States of Americathe bed to small they said was a king bed to me was a full bed way small
fridge microwave and stove
Stayed in November 2021
Reviewed: November 17, 2021
Carol
United States of AmericaThe smell of pine sol
Stayed in November 2021
Reviewed: July 14, 2021
Jonathan
United States of AmericaExpensive for a regular room. Noisy guests, upstairs. Could be a little bit cleaner.
Friendly staff. Nice rooms. Convenient parking.
Stayed in July 2021
Reviewed: May 1, 2024
Swarupa
United States of AmericaThe elevators were not working, there were no additional pet charges disclosed at the time of booking. The room was very dark and dull.
Location
Stayed in April 2024
Reviewed: April 26, 2024
Mcnaryk
United States of AmericaThe elevator was out which we weren't told until check in. I have a bad knee so a room on the 2nd floor was a pain. Our first room the shower did not work, and there was no stopper to use the tub. I called the front desk and they had us move rooms to where the shower worked, but still no plug for the tub. And the phone didn't work in the second room
Location was close to everything we needed
Stayed in April 2024
Reviewed: April 22, 2024
Breanda
United States of AmericaWaited 15 min for someone to come to desk when you can hear them talking in office, elevator was broken so had to take mine an my husband's an child's stuff up e flights of stairs we ended up not staying there the second night
Stayed in April 2024
Reviewed: April 5, 2024
Alberto
United States of AmericaNothing.
Easy check-in, amazing front dest staff (Rosa). Clean room.
Stayed in March 2024
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