8 MacArthur Place, Santa Ana, CA 92707, United States of America
#6 of 25 hotels in Santa Ana
Guests' ChoiceBased on 333 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.8
Facilities
8.3
Staff
8.5
Value for money
8.0
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 9, 2024
Rhiannon
United States of AmericaHeated pool for winter months
Professionalism
Stayed in April 2024
Reviewed: May 6, 2024
Donnal
United States of AmericaParking at $25
Clean Food was expensive Coffee maker in room are cheap and should be replaced
Stayed in May 2024
Reviewed: March 30, 2024
Geovanna
United States of AmericaThere was a homeless man outside,, very dangerous,, i had to go in again,, beacause I was aftaid, I Thought he left so I went to my car,, and ge tried to take one of my bags, i had to run ,, to the hotel again,,
Stayed in March 2024
Reviewed: March 25, 2024
Celticwarrior55
United States of AmericaOne of our rooms was against the wall with the elevator and the ice machine and between the elevator and noisy people getting ice it was not as restful as it could have been.
The staff was great, and the price was perfect.
Stayed in March 2024
Reviewed: January 31, 2024
Sarah
United States of AmericaBeds were a little hard and the pillows not quite as firm as I like. But I still slept well.
The staff was friendly and helpful.
Stayed in January 2024
Reviewed: December 29, 2023
Hung
United States of AmericaParking!!! I traveled a lost place in us. Parking included with hotel. But, with this area. I have to paid $22 per night. I take away 1 point.
Stayed in December 2023
Reviewed: October 19, 2023
Stephanie
United States of AmericaNothing we did not like.
My parents and I stayed in a room with king bed and sofa bed. We stayed for one night and everything met our expectations. Staff was super kind and attentive upon our arrival. Late at night when I needed help with parking, staff was available to answer my questions. I think this is a perfect place to stay for a night or two. We did not use the shared common spaces/facilities, but everything looked very clean.
Stayed in October 2023
Reviewed: October 13, 2023
Olue
United States of AmericaNo answer on front desk, i ended up coming downstairs to ask the questions
I was impressive by the lady who checked me in. Sooooo patient! Made my whole family comfortable.
Stayed in October 2023
Reviewed: October 10, 2023
Nayeli
United States of AmericaWe had a hard time with out door closing at first, but maintenance showed up quickly to fix the issue.
Everything was great. The room was nice and clean, comfortable beds, and great customer service.
Stayed in October 2023
Reviewed: October 8, 2023
Janny
AustraliaOther staff lack of respect or rude. They do not enjoying working in hospitality or perhaps do not know how to.
Very good hotel and great manager.
Stayed in September 2023
Reviewed: September 20, 2023
Fred
FranceBreakfast
Location
Stayed in September 2023
Reviewed: July 27, 2023
Keven
United States of AmericaThe parking price was unbelievably high considering the price we already paid for the room. The shower door in our room had been installed incorrectly leaving us with a lot of water on the floor. The desk gave us additional towels to clean up the floor. It would have been better if someone from housekeeping arrived with a mop.
The available breakfast was served quickly and hot but the price was outrageous. We did not partake in any of the dinner options. The people were friendly.
Stayed in July 2023
Reviewed: July 25, 2023
Terry
United States of AmericaNo fan or vents in the bathroom. A bit of a drive to get to the beaches or amusement parks. Not a lot of parking stalls. Pay to park signs near hotel are not clear about hotel guests not having to pay for parking. No free breakfast.
Close to freeway entrance/exit. Restaurants/convenience stores within walking distance. Gas stations nearby. Quiet location and not busy with a lot of traffic. Staff was friendly and helpful. Rooms were clean and in good condition.
Stayed in July 2023
Reviewed: July 22, 2023
Tuan
United States of AmericaBed was not very comfortable
The location was great!
Stayed in June 2023
Reviewed: July 18, 2023
Kevin
United States of AmericaElevator, bins not empty, separate app for parking
Location and access
Stayed in July 2023
Reviewed: July 10, 2023
Mari-jo
United States of AmericaWould be nice to have a small microwave in the room.
Room was clean and comfortable. Exercise room was immaculate.
Stayed in July 2023
Reviewed: June 5, 2023
Steve
United States of Americatraffic and small parking
always stay at Marriott
Stayed in May 2023
Reviewed: May 23, 2023
Keri
Canadastreet noise was very loud from my room and made it difficult to sleep. i would definitely request a room away from the street.
location
Stayed in May 2023
Reviewed: April 25, 2023
Emilie
United States of Americano breakfast
safe and clean place
Stayed in April 2023
Reviewed: April 17, 2023
Veronica
United States of AmericaOne item only...pillows were uncomfortable
Great location, clean & staff were all nice, helpful.
Stayed in April 2023
Reviewed: March 15, 2023
Olivia
United States of AmericaClean easy to find I will definitely going back
Stayed in March 2023
Reviewed: March 7, 2023
Lorena
United States of AmericaThe line was kind of long to purchase coffee and breakfast in the morning. I walked a short distance across the street to Starbucks to get coffee.
Location is good. Very clean hotel.
Stayed in March 2023
Reviewed: November 8, 2022
Thomas
United States of AmericaNo coffee in the lobby, except Starbucks. I'm not paying $8.00 for a cup of overpriced Starbucks when a nice pot of coffee is provided literally every hotel we stay at. $20.00 to park in an UNSECURED lot. Had trash ALL around my car in the morning.
Stayed in November 2022
Reviewed: October 10, 2022
Kevin
United States of AmericaBar was never functional. Elevators were out for a whole day and stair wells were inconvenient.
Clean room. Very nice staff.
Stayed in October 2022
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