Bed was comfortable. Price was very competitive. Location was good

Stayed in April 2024

There were some noisy people staying below us the first night; also, the walls creaked a lot when the wind was blowing hard.

I arrived around 10:00 at night, however the receptionist promptly answered the door and check in was quick and easy. We rented the three bed family room, which was very spacious and comfortable. The staff had no problem offering us extra towels since there were five of us. The hotel is conveniently located close to several restaurants on the North end of the main street through Alamogordo. Overall, my family's stay was restful and pleasant and I would stay here again.

Stayed in March 2024

Our bathroom was very dirty, hair in the bathtub no toilet paper and our towels have large black marks on them

The room was spacious and clean and the beds were ok a little hard but ok

Stayed in February 2024

Functioning TV Remote, Functioning ICE Machine. Extra towels for the bathroom. However, all of these things were resolved with the assistance of Kavita. She is a dream Hostess !!

No Breakfast. However Kavita was so VERY Helpful in taking care of the items that we noted needed attention. Like getting us a remote for the TV. Getting an ashtray that was missing from the room. The ICE Machine was not working .. but she got that resolved. She went way out of her way to please us. She deserves a RAISE!

Stayed in January 2024

Room was a bit small and strangely designed. The door to the bathroom was too big and hit the ground while closing, which made it difficult to obtain privacy and the bathroom tub was clogged.. not sure if it was the previous tenant but once it unclogged the next morning there were chunks of something which indicated it could have been vomit…that kind of grossed me out..

The property was right on the edge of town and made it easier to get back on the road afterward.. check in/out was easy as well..

Stayed in December 2023

The room construction being done to the room above mine at 10:00pm. That should be done in the daytime.

Stayed in November 2023

The railroad track rattled my brain.

It was very clean and the owners were very helpful.

Stayed in November 2023

The bathtub was really old & had been repainted & was all chipped up. I would have like to at least having coffee in the office. They had nothing. We got there late in the day & left by 6 am. We only had had one little dog who is a non barker & house broken but got charged $20 for her to stay with us so that put the price of our non frill room around $100. For an older motel with nothing to oder, I think that’s a lot of money. The television was very limited on what to watch. The lamp by the Tv didn’t have a shade so it glared in our eyes

I liked the flooring because I hate carpet.

Stayed in August 2023

The place is old and could use some upgrade which I am sure the owner from Texas is working on a little at a time in this economy.

The staff and cleanliness of tis place are exceptional for a budget place

Stayed in July 2023

Bed could have been a little softer

No breakfast

Stayed in March 2023

The price online is the same price as going in there or calling the hotel to reserve. Two beds is more expensive than one. It was dirty, the bathroom tub was gross & the towel had a stain. The TV had no channels. The artwork had dust and stained like water spilled on it.

I could park right in front of my room so i could see my vehicle whenever i needed to check it. The AC /heater worked super well.

Stayed in December 2022

the room needed some general maintenance, tub replaced, paint, etc.

price was good

Stayed in December 2022

The bathroom was so filthy we could hardly take a shower. At 9 a.m. they started fixing the water system so there was no water in the bathroom. The motel is near the rood and our room was extremely noisy, we could hardly sleep at night.

The location was good, close to Mescalero Reservation.

Stayed in November 2022

Car horn beeping and can hear the road traffic.

Room was clean, and the Bed was good.

Stayed in September 2022

The tub was gross, It looked like someone had poured acid in it & taken the finish off, No continental breakfast as advertised, the grounds were unkempt, the clothes rack was rusted. The man at the front desk was apologetic & said they were updating the rooms but due to Covid

The room was clean & large, the bed was comfortable, parking was by my door, they accept pets 2 dogs. I text to ask for a downstairs room & they responded via text.

Stayed in July 2022

The cleaning could be better .

The location was great and it was quite with amazing food so close , the manger was so kind .

Stayed in July 2022

Bathroom was a little dated, some stains on the walls. Electric socket cover missing. Not a deal breaker for my solo needs but some would find it a tad dingy.

I was here for adventure and needed a place to sleep and shower. Mission accomplished. Good location. Restaurant across the street.

Stayed in February 2022

Traffic noise on & off throughout night. If you are a light sleeper, this can be a problem

Good Mexican restaurant right nextdoor. Parking close to room

Stayed in December 2021

The bed was very old and hard. The A/C didn’t work, so had to open the window - not so safe. Towels were old, hard, rough. No coffee maker.

Well located, clean room, very friendly owner/staff. Four good pillows.

Stayed in December 2021

The water in the shower didn’t get very warm and the bed was pretty hard.

The hotel is close to town and White Sands. The man (who I assume is the owner) is very friendly and accommodating. We arrived in town around 10am and asked if there was a possibility for us to check in early. He said that as soon as the room was empty he’d make sure it was the first one cleaned! This was extremely appreciated as we’d been on the road for 2 days. It was also very quiet. No shady characters hanging around; felt safe which is important.

Stayed in November 2021

Would have liked to have coffee available in the room rather than only in the office.

Friendly staff, clean room , comfortable bed

Stayed in November 2021

The room was to dirty Towels dirty with stains

Nothing

Stayed in May 2024

We got in late, after doing sunset photos at White Sands, and the air conditioner hadn't been turned on so the room was pretty hot and it took a while to cool down. We decided the next time we stay there we will just make sure to check in earlier before heading to White Sands.

We booked a family room with 3 queen beds and a sofa. This was perfect for our family of 6 +large dog. We fit comfortably in the room and didn't feel we were constantly on top of each other. The staff was very helpful, and mentioned at check in that if we needed more towels or anything else to let them know and they would bring them up, we found we did not quite have enough towels for the 6 of us and we had towels within 10 minutes.

Stayed in May 2024

It was bad enough to the point that I calmly told her she didn't have to get hostile with me and that I never pushed needing a new room, that I understand where she was coming from with that, I was just trying to find a solution for the internet. She said her son or husband would help me. Ultimately, I figured it out myself. I had to reset my network settings on my computer, and it worked, but to her son's credit, he did come to my room to help. He also checked me in and was incredibly courteous, patient, and nice. The issue here isn't my computer, though. It's how this woman was so quick to talk down to me. I wouldn't even talk to my friends the way she spoke to me, no less my customers--unless my customers were being rude, disruptive, or yelling, which I wasn't. I was just asking for help. I can't imagine how she would have reacted had I even slightly raised my voice or gotten a fraction as defensive as she did towards me. Ma'am, you seriously need to work on your customer service. You own a hotel. And after reading the reviews (which I should have done before I booked), it's clear I'm not the only one who feels this way. Your establishment doesn't make your guests feel comfortable. In fact, I've never had such a negative experience at a hotel. It was unnecessary and uncalled for. I didn't feel like a guest. I felt like a burden. Also, the bathroom towel was child-sized and the fridge smelled. On a positive note, your son was great, though. Very gracious, kind, and willing to help me, even when I was annoying with my questions. He exercised top-notch customer service. You could take a page out of his book. Good luck to you.

I had an issue with the internet, and it was ultimately my computer's fault, not the hotel's fault. However, the hotel had two wifis, one by the lobby that my computer connected to, and one in my room that my computer did not connect to. I asked if it was possible to change rooms to be closer to the wifi that worked. The woman owner was already annoyed because I'd asked for help more than once. She told me no, that they were larger rooms, and it was my computer's fault, not her internets fault. When I tried to explain that I booked the room for the internet, and one of the internets was working and the other wasn't, she got incredibly hostile towards me, borderline yelled at me, scolded me for blaming her internet, and adamantly repeated that she would not give me another room.

Stayed in April 2024