1725 East Algonquin Road, Schaumburg, IL 60173, United States of America
#26 of 31 hotels in Schaumburg
Guests' ChoiceBased on 522 hotel reviews
6.5Cleanliness
6.9
Comfort
6.9
Location
7.9
Facilities
6.6
Staff
7.7
Value for money
7.0
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 24, 2024
Veli
North MacedoniaPoor maintenance of the room and rooms were not clean at all.
Very accessible with many parking lots; a greenery area with an excellent walking trail around the pond; great location.
Stayed in May 2024
Reviewed: May 23, 2024
Robertson
United States of AmericaNo food available other than a commissary with chips and candy. Not even a cookie or a wafer. Coffee in the lobby during morning hours. No dining available. The restaurant adjacent to the hotel is permanently closed.
Good location for my needs
Stayed in May 2024
Reviewed: May 2, 2024
Angela
United States of AmericaOnly 2 towels total in the room, no bathroom fan, no hair dryer, no phone.
Stayed in April 2024
Reviewed: April 30, 2024
Abbas
United States of AmericaNot a courteous front desk at checkin. Did not provide any water bottles when asked.
Location.
Stayed in April 2024
Reviewed: April 4, 2024
Johanna
Costa RicaBath door, dies not worked
Location
Stayed in March 2024
Reviewed: April 2, 2024
Daniels
United States of AmericaThey had no breakfast not even togo
Stayed in March 2024
Reviewed: April 2, 2024
Sharhonda
United States of AmericaIt wasn't the cleanest. The hallways are dark and dingy. They could use some painting. More lighting is needed in the hallways and rooms. The sheets were stained and tv was old with no television options.
The staff was amazing
Stayed in April 2024
Reviewed: March 18, 2024
Nee
United States of AmericaThe toilet didn’t flush fully. Have to keep flushing 3x+, the shower had lukewarm water.
I like that the room appeared clean and the surface looks wiped.
Stayed in March 2024
Reviewed: January 2, 2024
Li
United States of AmericaThe noises from the above floor as I was indicated from repairs and maintenance especially at night and early morning and the noises from the parking since my room was right by it besides the traffic from the main road
Naif was a nice staff and tried to make the stay easier and upgraded the room as I requested to a upper floor and in a quiet corner with not surrounded
Stayed in December 2023
Reviewed: November 20, 2023
Kyle
United States of AmericaFacilities could have been nicer, however, for the price it was not bad.
good location, good price for the quality of the room.
Stayed in November 2023
Reviewed: November 14, 2023
Funm
United States of AmericaHotel was dusty. TV not working.
No breakfast. Coffee and tea available though.
Stayed in October 2023
Reviewed: October 30, 2023
Brett
United States of AmericaNo ability to go on the deck. Door locked. No guide button on TV remote Previous channel didn't work Slow elevators Zero breakfast Not even a muffin Coffee only Advertised a pool But no mention of it being outdoors
Comfortable Bed 🛏️ Good cable
Stayed in October 2023
Reviewed: October 11, 2023
Gavin
United KingdomIt’s a fairly basic hotel, but clean. You would need to hire a car to get anywhere, but that’s not specific to this hotel!
It was convenient for a wedding I was attending nearby and great value for money. Staff were helpful and efficient.
Stayed in October 2023
Reviewed: October 8, 2023
Mark
United States of AmericaThe public areas smelled funky. But not the room itself... I was given the key to a room that was still being made up - no big deal I just waited a few minutes. Outdoor pool wasn't open. Can't really swim here most of the time. No indoor pool. Watch the entry/exit on Algonquin. It is sometimes hard and dangerous when there is a lot of traffic. Use the access road. I think all of these are pretty minor considering the room itself was very good.
I liked the room itself the best in this hotel. It was very comfortable and pretty new. Great location for my needs.
Stayed in October 2023
Reviewed: September 4, 2023
Jose
United States of AmericaToo old, needs some upgrades, I don't like rooms with doors that communicate with the other room.
Stayed in September 2023
Reviewed: September 4, 2023
Fran
United States of AmericaThe beds were not clean at all and when I went to checkout there was noone even at the service desk and nowhere around
Location was okay and was not offered breakfast
Stayed in September 2023
Reviewed: August 29, 2023
Angela
United States of AmericaI was given the very last room on the first floor close to the exit door at the back. Though I didn't complain to the staff but I wasn't happy about it. No breakfast available; Carpets/shower curtain are dirty/could be replaced,
The staff/receptionist is friendly and approachable; the room I stayed is big enough for 2 people.
Stayed in August 2023
Reviewed: August 28, 2023
Annie
United States of AmericaLack of room service
Price
Stayed in August 2023
Reviewed: August 20, 2023
Jim
United States of AmericaVery noisy.room Walls thin can hear everything.outside noise very loud motors. Need to wear earplugs to sleep.rooms not cleaned daily stayed 3 nights garbage never dumped windows every dirty soap not replaced or shampoo.
Location
Stayed in August 2023
Reviewed: August 8, 2023
Takeo
JapanNo breakfast service. Safety box was closed when I arrived and they finally opened it but in a slow response. The battery of TV remote-controller was run out of. Shower water is rather weak. Rinse gel was too firm to push it out. You should call a taxi by yourself though they let you use a phone in the front desk and may help you somehow. It may be hard for a non-native speaker like me. The first 2 days, they did not clean my room at all. (Shoud I have explicitly requested it?)
Enough room space with a reasonable room charge. Around the building, you can see much green.
Stayed in August 2023
Reviewed: August 7, 2023
Neil
United KingdomSee above and after checking out we were wrongly charged for another room. The hotel refunded us after we contacted Booking Com
The first room was unacceptable but the receptionist moved us
Stayed in July 2023
Reviewed: August 7, 2023
Jenna
United States of America Can definitely use some cosmetic renovations, and the beds are very uncomfortable.
The downstairs area looks very clean people out front desk. You’re very polite and helpful..
Stayed in August 2023
Reviewed: August 1, 2023
Stier
United States of AmericaThe pool was closed, not very clean
Close to a convention center and backyard
Stayed in July 2023
Reviewed: August 1, 2023
Justin
United States of AmericaNothing was open, no pool, the bed in our room was wobbly, if you sat on a corner of it you would fall off, we had to avoid sitting on that part because you would fall off since it didn’t hold any weight, hotel was booked so we couldn’t get another room. I’m sure the bed was a one-off situation but that’s a quality control concern, if you make the bed and it can’t be used you can’t use that room.
The staff was very nice. AC is cold. Pretty clean.
Stayed in July 2023
Sorrento, Italy
Le Bugue, France
Amman, Jordan
Koukounaries, Greece
Cheyenne, USA
Memphis, USA
Golden Sands, Bulgaria
Port Elizabeth, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content