2300 Phillips Highway, Jacksonville, FL 32207, United States of America
#165 of 170 hotels in Jacksonville
Guests' ChoiceBased on 475 hotel reviews
4.1Cleanliness
4.8
Comfort
5.0
Location
6.0
Facilities
4.7
Staff
5.6
Value for money
5.2
Free WiFi
5.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Adria
United States of AmericaIt was dirty, the staff was rude and there were hookers every where I did not like my stay.
Nothing
Stayed in May 2024
Reviewed: May 4, 2024
Rauch
United States of AmericaThere was no table in the room upon which one could eat. There was also no comfortable chair to sit in. Other motels in the area had those amenities and were cheaper
There was none
Stayed in April 2024
Reviewed: December 21, 2023
Garland
United States of AmericaEverything
No
Stayed in October 2023
Reviewed: September 4, 2023
Demetrice
United States of AmericaThe fact that they advertise its phones and refrigerator in the room and it's not house keeping does not give Clean towels when they pick up dirty ones I had to got o the office for tissue and towels and rags
The price
Stayed in August 2023
Reviewed: September 2, 2023
Nikki
United States of AmericaEverything
Nothing
Stayed in August 2023
Reviewed: August 23, 2023
Mcgrew
United States of AmericaMicrowave was filthy, old food piled inside.very dirty.
Location
Stayed in July 2023
Reviewed: June 12, 2023
Carol
United States of AmericaThis place actually needs to be torn down.
Price was the only good thing about this place. That's it and that's all.
Stayed in May 2023
Reviewed: May 29, 2023
Caleb
United States of AmericaDidn’t feel very safe, room was dated, no fridge.
Cheap.
Stayed in May 2023
Reviewed: May 14, 2023
Berthamonai
United States of AmericaThe Staff was TERRIBLE, NO BREAKFAST, ROACHES EVERYWHERE, DEAD AND SQUISHED ROACHES ALL OVER THE WALLS, DRUG DEALERS AND DRUG USERS EVERYWHERE ASKING FOR MONEY AND CIGARETTES, BED WAS SKETCHY TO SLEEP IN TV WAS OUTDATED
I only liked the price and location
Stayed in April 2023
Reviewed: April 17, 2023
Tara
United States of Americathey said they had a pool and breakfast. But they wouldn’t let no one in the pool or they wouldn’t let no one eat the breakfast.
it was easy to get in and out of if you had an emergency
Stayed in April 2023
Reviewed: April 14, 2023
Kahieem
United States of AmericaThey came to door at 9pm, told us they never received our payment that was made 7:20am and we needed to (repay) since payment wasnt made or leave smh then told us to get out and had to sleep in my car since it was storming out and couldn't make it home. ROACHES ALSO ALL OVER THE ROOM 😨💩
Stayed in April 2023
Reviewed: February 28, 2023
Kanat
KazakhstanRoaches, noisy neighbors, dirty bathroom and room
Personal is responsive and kind
Stayed in February 2023
Reviewed: January 15, 2023
Michael
United States of AmericaThe roaches
Stayed in January 2023
Reviewed: October 21, 2022
Ckwal
United States of AmericaHurricane Ian cancelled my plans in Jacksonville for that weekend and the hotel ignored my requests and communication. They simply marked me as a no show and booking.com had to do all the work to get me a refund. Otherwise I would have paid for my stay and not received credit for staying. I understand the cancellation policy and would have respected a "no" or other response, but nothing to me nor booking.com is irresponsible considering the threat the hurricane presented. I was trying to give this hotel another chance after I had been given a smoking room in the past and was charged to my debit card when I wanted to pay cash on arrival, but after this I wouldn't probably risk it. Airbnb has other budget options with good locations if that is the main concern.
I have stayed here before and thought the location was convenient and premises were comfortable.
Stayed in October 2022
Reviewed: July 17, 2022
Alejandra
United States of Americathe bathroom where not so clean had big bugs
Stayed in June 2022
Reviewed: July 3, 2022
Deaven
United States of AmericaThere was hair ball in my bed when I arrived…dirty floor…snot in the sink….not my cup of tea
Stayed in May 2022
Reviewed: June 1, 2022
Darius
United States of AmericaLobby was permanently closed. Had to get my key thru a 2 inch slot. Room was in disrepair. The bathroom door had been shoddily repaired with sparkle and no paint. Paint was chipped off and peeling all over. Room had a terrible smell to it. We would have left and not stayed if we hadn’t of arrived around midnight.
It was cheap.
Stayed in May 2022
Reviewed: May 23, 2022
Latika
United States of AmericaRoom had roaches, lights didn’t work…no lightbulb, tv didn’t work, only 1 super flat pillow. Not up to par AT ALL! This one of them motels look like a bunch of field workers be in and out of!
Nothing I felt like I was in “germland”!!
Stayed in May 2022
Reviewed: April 6, 2022
Iness
ZambiaAt least you should have kept your line on for communication but it has been off until you emailed us.
No breakfast at all. An extra payment was $98.6 Upon the first day of my stay, I left the facility due to a family emergency n need.
Stayed in April 2022
Reviewed: March 31, 2022
Elizabeth
United States of AmericaLots of loud noises from highways, noisy guests, workers, and laundry room. Rude and inconsiderate staff. Place had roaches. Laundry room wasn't available.
Ice machine on the premises. Close to skyline and gas station to purchase snacks.
Stayed in March 2022
Reviewed: March 20, 2022
Alicia
United States of AmericaCheck in was at a podium outside and it was quite a breezy evening and I was wearing a dress
Checking out
Stayed in March 2022
Reviewed: March 16, 2022
Kendric
United States of AmericaRoaches, lights flickering and shower handle was broke, cabinet door was hanging off
Stayed in March 2022
Reviewed: December 13, 2021
Rivers
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: November 29, 2021
Keisha's
United States of AmericaNeed more employees and more customer courtesy and cleanliness of rooms
Stayed in November 2021
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