6115 Niagara Falls Blvd, Niagara Falls, NY 14304, United States of America
#4 of 44 hotels in Niagara Falls
Guests' ChoiceBased on 950 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
8.6
Facilities
8.7
Staff
8.9
Value for money
8.6
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 12, 2024
Anuchon
United States of AmericaNot at all
Convenient ,friendly stuff,clean place.
Stayed in June 2024
Reviewed: June 9, 2024
Mazen
Saudi ArabiaNothing
Nice room, cleanness, good location, breakfast
Stayed in June 2024
Reviewed: June 7, 2024
Wendy
United States of AmericaSheets where stain and had some hair , asked for more and still got stain ones .
It had all the amenities, but needed more cleaning on rooms and sheets ! Great service and breakfast overall.
Stayed in June 2024
Reviewed: June 6, 2024
Heather
United States of AmericaGreat location & amenities, good breakfast. Staff was friendly & everything was very clean.
Stayed in June 2024
Reviewed: June 3, 2024
Celia
United States of AmericaHome depot working all night. The backup noise on the forklift. Rude.
Clean, staff was awesome. All of them.
Stayed in June 2024
Reviewed: June 3, 2024
Natallia
United States of AmericaThe location is good. The breakfast was delicious. All the staff were friendly and polite, especially Tatiana and Nicholas, they provided all the information I had asked about.
Stayed in May 2024
Reviewed: May 31, 2024
Sandra
CanadaBoth times we have stayed at your hotel, the bathtub stopper has not worked. I would have loved to have soaked in the tub after shopping but couldn't as a result of this.
The location was good. Lots of places close by to shop and eat.
Stayed in May 2024
Reviewed: May 31, 2024
Julianne
United States of AmericaFront staff excellent. Friendly and outgoing. Facility was very clean, very comfortable beds. Nicest place we've been in for a while.
Stayed in May 2024
Reviewed: May 24, 2024
Janis
CanadaWe were assigned the barrier free room without giving us an option for a regular room.
Breakfast was good, lots of variety. Very clean area!
Stayed in May 2024
Reviewed: May 20, 2024
Lemonia
GreeceSounds from room above seemed to be right in the room. Very disturbing. We asked front desk to intervene. No change. We had to call the room directly. Overpriced as we were in the Niagara Falls area. Poor breakfast.
Spacious clean room.
Stayed in May 2024
Reviewed: May 14, 2024
U_yoo
ThailandNone
Big room , no cost of packing fee, 24 h for free coffee and tea , in door pool.
Stayed in April 2024
Reviewed: May 9, 2024
Kim
United States of AmericaThere was a sport team there and they ran around late at night.
Friendly and room was amazing
Stayed in May 2024
Reviewed: May 2, 2024
Lauren
United States of AmericaPerfect!
Stayed in April 2024
Reviewed: April 30, 2024
Hannah
United States of AmericaThe breakfast room was very small for the amount of people there.
Friendly staff, the hotel itself and our room was so clean and very comfortable. The pool was nice and warm. The hotel was close to everything we were doing so location was perfec and I got a very good deal
Stayed in April 2024
Reviewed: April 29, 2024
Luigi
United States of AmericaForniture and all staff quite old. it would be better to update
Very nice hotel. Good breakfast and clean room. Good location to visit the falls.
Stayed in April 2024
Reviewed: April 29, 2024
Amber
United States of AmericaN/A
Smelled very clean at all times, nice room and great breakfast
Stayed in April 2024
Reviewed: April 29, 2024
F
CanadaOur floor was very loud around 12am-2am, walls seem as though they are paper thin and I didn’t like that we had an adjoining room.
I liked the spacious bathroom and the room itself was very well laid out. The room was comfortable and the bed was decent as well. Tv was a little small for the room, but not a big deal. I would book at this location again.
Stayed in April 2024
Reviewed: April 29, 2024
Ethel
United States of AmericaThe property is nice
Stayed in April 2024
Reviewed: April 27, 2024
Brittany
United States of AmericaNothing. No complaints
Was super clean and smelled great. Kind employees that were very helpful. The breakfast was good.
Stayed in April 2024
Reviewed: April 22, 2024
Melissa
United States of AmericaNo hot tub
As soon as you walk in it smelled so good! The staff was very pleasant.
Stayed in April 2024
Reviewed: April 10, 2024
Deborah
United States of AmericaIndoor pool is only 4.5 feet deep
Clean, comfortable with pleasant staff. Great breakfast!
Stayed in April 2024
Reviewed: April 9, 2024
Stephanie
United States of AmericaGreat breakfast!
Stayed in March 2024
Reviewed: April 8, 2024
Kathy
United States of AmericaThe pool was usable it dirty Broken towel bar u. Tub No safety guards in shower
Overall very nice Great breakfast
Stayed in April 2024
Reviewed: April 7, 2024
Sanjeev
United States of AmericaBreakfast was Awesome.
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content