5101 North Scottsdale Road, Scottsdale, AZ 85250, United States of America
#65 of 129 hotels in Scottsdale
Guests' ChoiceBased on 184 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
9.0
Facilities
8.3
Staff
8.9
Value for money
8.0
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 7, 2024
Michelle
United States of AmericaReally liked the open air feel of the registration, lobby and bar areas and the general layout of the hotel.
The hotel was nice! Could use a bit of a steam cleaning at the pool (however I understand a clean up might be in the card soon).
Stayed in May 2024
Reviewed: March 25, 2024
Lori
United States of AmericaThe lighting in the bathroom was very dim. Need a make up mirror BADLY.
Didn’t know there was breakfast
Stayed in March 2024
Reviewed: March 24, 2024
Ballonoff
United States of AmericaNo jacuzzi?
Free snacks and beverages in lobby, good location
Stayed in March 2024
Reviewed: February 20, 2024
Cindy
CanadaNo elevators. No automatic doors at entry. Essentially an updated motel 8. Automatic 20% gratuities on all food and beverage
Very friendly staff and clean rooms and facilities
Stayed in February 2024
Reviewed: January 28, 2024
Ivanna
United States of AmericaThe lack of access to a microwave, the ability to hear people walking through the skyways, lack of full coverage of black out curtains in the room.
The facilities were beautifully decorated, location was perfect, very comfort beds, and very very hot shower!
Stayed in January 2024
Reviewed: November 8, 2023
Denise
United States of AmericaThe shower
Decor, pool and atmosphere
Stayed in November 2023
Reviewed: September 6, 2023
Scott
United States of AmericaAsked for a poolside view,got the view of a building
Stayed in September 2023
Reviewed: August 8, 2023
Helene
FranceNoisy, young adults taking in the corridor for hours. I forgot about the pool party.
Nice room and big bed
Stayed in May 2023
Reviewed: July 24, 2023
Cheryl
United States of AmericaOur only complaint was our pod coffee maker didn't work. We did let the front desk know at checkout and they offered us free coffee from the coffee bar, which we declined since we were heading out to breakfast.
We loved the Retro/Hip decor throughout the hotel, including our room. The lobby, grounds, and room were very clean and well maintained. When we checked in (about 4pm) there was a pool party going on, with a live DJ and approximately150 guests. We were very surprised that we couldn't hear any noise from it from our room! (We were on the opposite side of the building from the pool, but it was quite loud). Staff was very friendly and accommodating. We will definitely stay here again when in town.
Stayed in July 2023
Reviewed: June 12, 2023
Janay
United States of AmericaEvery single staff member I talked to was fantastic. Especially the bartenders!
Stayed in June 2023
Reviewed: May 2, 2023
Saavedra
United States of AmericaWaited to get served at breakfast and was ignored by two servers for 15 minutes as they served everyone around us. Moved to the bar, manager (seemed to be atleast) took our orders and someone else brought us food while the same server never made eye contact or talked to us until we needed to cash out.
Pool, speakeasy and pool staff was awesome. Decor is cute. Location is great.
Stayed in May 2023
Reviewed: April 30, 2023
Scott
United States of AmericaThe music from the weekend DJ was a little loud (our room was very close to the main stage) so I would try to stay further away next time.
Fun motel with excellent food and a cool vibe.
Stayed in March 2023
Reviewed: April 18, 2023
Megan
United States of Americaloud at times but def bearable. you got a mask and ear plugs so yay! I’d def recommend and stay here again.
great location. super cute & trendy. pool party was lame but pool was nice!
Stayed in March 2023
Reviewed: April 10, 2023
Premchand
Tunisiathe night staff
the retro look
Stayed in March 2023
Reviewed: March 8, 2023
Mark
United States of Americathe hotel plays r incredibly loud awful music at the pool from noon until 4pm which makes the pool and patio unusable by anyone who doesn’t want to be at what the hotel calls their “Pool Party”.
it was fine
Stayed in March 2023
Reviewed: January 5, 2023
Michael
United States of Americanot enough staff
the pool
Stayed in October 2022
Reviewed: January 1, 2023
Jan
United States of AmericaThe room was a bit small
Very cool and beautiful inside and out . Perfect location . Great breakfast available in a wonderful setting .
Stayed in November 2022
Reviewed: November 23, 2022
Jacqueline
United States of Americacloset/dresser space was inadequate
clean, good vibe
Stayed in November 2022
Reviewed: October 8, 2022
Demetrios
QatarThe decor, atmosphere, and staff. The Big Boy omelet w/ well done cheesy hashbwrowns.
Stayed in October 2022
Reviewed: September 9, 2022
Chevalier
United States of AmericaNo microwave in room for leftovers- called front desk twice for tp and towels, never got them had to stop housekeeping down the hall and ask.
small, good food and quick service for most things. Pool party was a little wilder than expected but the cocktail waitresses worked hard and were on it!
Stayed in September 2022
Reviewed: August 29, 2022
Amanda
United States of Americadidn’t really have a restaurant…. the bar served food also the food was okay.
very comfortable beds, absolutely loved the pool area.
Stayed in August 2022
Reviewed: August 22, 2022
Tracy
United States of AmericaOur room was small- the rollaway didn't have sheets to fit it. Our shower gel was never refilled our entire stay. We had one day our room didn't get cleaned at all and a few days the maid service was not good. Left dirty glasses, left dirty towels etc.- The vent in the bathroom is very dirty and clogged with dust. The lighting in the bathroom area is terrible.
Staff were great. Everyone was friendly and Marcus in Straight Up is amazing.
Stayed in August 2022
Reviewed: August 22, 2022
Kelly
CanadaThe only thing I would have to say was that I a couple of drinks and I got the bill and it was $50.25 something a drink I feel like I should’ve been told about the price prior to ordering I just assume they were margaritas that they wouldn’t be any more than $15 I didn’t ask for anything special I just said some delicious margaritas I feel like he should’ve said the price prior to making them and then I am having to pay for them anyways at the end of the day and it cost me C$100 wasn’t very
Actually everything about this day was pretty nice and pretty so thank you
Stayed in August 2022
Reviewed: July 3, 2022
Jennifer
CanadaI had an issue with beetles all over the floor. there were hundreds of them one night and morning. I told front desk when I was checking out as that morning I had to wear shoes in room . they were every where and the were in my shoes etc… she said they would spray the room. so I was kinda disappointed that’s all they offered as I stayed 5 nights with them.
Stayed in June 2022
Moss Point, USA
Scarborough, UK
Kompong Thom, Cambodia
Maroni, Cyprus
Ocho Rios, Jamaica
Norham, UK
Quito, Ecuador
Chanthaburi, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content