525 Ocean Street, Santa Cruz, CA 95060, United States of America
#21 of 57 hotels in Santa Cruz
Guests' ChoiceBased on 297 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.7
Facilities
8.1
Staff
9.1
Value for money
8.3
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 3, 2024
Sally
United KingdomFriendly helpful staff, made recommendations about restaurants etc.
Stayed in April 2024
Reviewed: May 2, 2024
Isaac
United States of AmericaThe window shutters allowed floodlights from adjacent buildings to leak into the room. The owner was nice and moved me to another room with less light. The coffee in the room did not taste good.
No pets policy. Clean floor without a carpet. Comfortable bed.
Stayed in May 2024
Reviewed: May 2, 2024
The
FranceThe airco unit may be outdated and noisy but does a good job of cooling the room fast.
I liked the ladies of the roomservice, how they cleaned the room daily. The lighting that was chosen next to the beds gave a warm atmosphere in the room.
Stayed in April 2024
Reviewed: April 28, 2024
Roxanne
United States of AmericaThis motel was a great find. Because the price was so reasonable, I had expected less. To my surprise, my room was quiet, impeccably clean, the bed was comfortable, I had extra towels, and the staff was so accommodating. I will be back for sure!
Stayed in April 2024
Reviewed: April 26, 2024
Laverne
United States of AmericaPlanter boxes outside room needed dirt and plants in them.
The location and the cleanliness
Stayed in March 2024
Reviewed: April 23, 2024
Mihai
CanadaCheck in and out was quick and property was clean. Free coffee in the lobby in the morning was a plus.
Stayed in April 2024
Reviewed: April 22, 2024
Tiffany
CanadaGreat front counter service, nice comfortable rooms
Stayed in April 2024
Reviewed: April 20, 2024
Robert
United States of AmericaWould have liked access to streaming services on the TV, even if we log into our own accounts.
Very comfortable room. Staff were very friendly and helpful. Coffee machine in the lobby makes all kinds of great coffee.
Stayed in April 2024
Reviewed: April 20, 2024
Patrick
United States of AmericaI didn’t like that I found a hotel close by that had a hot tub and pool for $67 a night and I was charged $91 with $15 added on because I wanted a balcony. If I would have seen the other hotel for $67 I definitely would have stayed there because the price was better and there was a hot tub.
I liked the balcony and the bed was very comfortable.
Stayed in April 2024
Reviewed: April 12, 2024
Flavia
SwitzerlandThe shower was quite dark. Staff was not present in the morning, so the promised coffee station was not in use.
The room is well equipped with tv, a/c, hairdryer, fridge and safe. I had a room next to the main road which was quite loud at night.
Stayed in April 2024
Reviewed: April 11, 2024
Kate
New ZealandWe couldn't figure out how to turn off the balcony light at night but it didn't bother us too much.
Very friendly check in. Large room, great location being close to town and beach. Comfy sleep and good wifi.
Stayed in March 2024
Reviewed: April 7, 2024
James
United States of AmericaLocation is good less than 10 minute walk to downtown. The room we stayed in was very clean, and had some nice touches that made it very well thought out. If or when we are in the area I would stay there again. The place even had a good bed.
Stayed in April 2024
Reviewed: April 4, 2024
Garin
United States of AmericaVery accommodating front desk. Comfortable rooms.
Stayed in March 2024
Reviewed: April 3, 2024
Eleanor
United KingdomComfy big bed! Helpful, friendly staff. Clean and decent location.
Stayed in April 2024
Reviewed: March 24, 2024
Rangers99
CanadaCustomer service was great, great rates, room was clean and comfortable
Stayed in March 2024
Reviewed: March 23, 2024
Ayala
United States of AmericaThere was no breakfast available for us but there was a juice machine that you can get from.
Stayed in March 2024
Reviewed: March 12, 2024
Beth
United States of AmericaThe room was very clean, and so comfortable. Cannot wait to come back!
Stayed in March 2024
Reviewed: March 11, 2024
Brenda
United States of Americathere’s no dim bedside lamps and didn’t find elevator
clean and friendly staff in front desk
Stayed in March 2024
Reviewed: February 29, 2024
Brian
United States of AmericaThe noise in the hallway, stairs, and entry doors were loud and could be heard in the room while trying to sleep. Whenever someone entered the building, the door closing and people walking echoed fairly loudly.
Clean hotel with good price. Coffee maker in room and good coffee in lobby. Good location.
Stayed in February 2024
Reviewed: February 28, 2024
Matthew
United States of AmericaSuper good location. Reasonable rate. Easy to find.
Stayed in December 2023
Reviewed: February 26, 2024
Lyalla
United States of Americana
great customer service
Stayed in February 2024
Reviewed: February 24, 2024
Zachary
United States of AmericaShower height was low and they didn't have separate shampoo/conditioner, just a dispenser for 2 in 1 shampoo conditioner and a body wash. Wifi was occasionally spotty and had to tether to phone but mostly good.
Pleasant location. Balcony was nice and definitely worth it for a smoker. It isn't the nicest place in town but the location is pretty excellent if you want to get around downtown and it's close to the transit central.
Stayed in February 2024
Reviewed: February 23, 2024
Tracey
United KingdomClean well equipped. Fab owner v helpful ,nothing to much trouble. Lots of local knowledge and places to visit including place to visit after leaving on way to next hotel stay. Highly recommend
Stayed in February 2024
Reviewed: February 23, 2024
Sonnika
United KingdomThe blinds - there offer basically no shade so it is light throughout the night and then as soon as the sun is up so are you. The bathroom was clean, but there was a slight sewage smell once the fan went on - I have experienced this with other hotels, I was so tired I didn’t bother to mention it to reception who I believe would have been helpful. The water pressure in the shower was very weak.
The location is great and the price was extremely reasonable, the staff were helpful with suggesting activities in the area.
Stayed in February 2024
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