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  5. Reviews of citizenM Seattle Pioneer Square

Reviews of citizenM Seattle Pioneer Square This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

60 Yesler Way, Pioneer Square, Seattle, WA 98104, United States of America

#15 of 102 hotels in Seattle

Guests' Choice

Review Score

Based on 1562 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.0

  • Facilities

    9.0

  • Staff

    9.3

  • Value for money

    8.2

  • Free WiFi

    9.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 14, 2024

    9.0
    Relaxing and comfortable.
    • Leisure trip
    • Group
    • King Room
    • Stayed 3 nights

    Not that I did not like this but, if you plan on sharing a room with someone else, make sure you are very comfortable with them. The bathroom/shower are very nice, not as much privacy.

    The breakfast buffet was amazing, best I have ever had staying at a hotel, definitely recommend trying it out. Loved how much high tech this place is, getting to control the room settings from an IPAD. Staff was very helpful and friendly. Location is amazing, it is close to attractions. Would definitely stay here again, recommend trying it out.

    Stayed in April 2024

  • Reviewed: May 14, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing!!

    So cool and super convenient!

    Stayed in May 2024

  • Reviewed: May 13, 2024

    10
    Look forward to staying again
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Modern ,very clean very comfortable

    Stayed in May 2024

  • Reviewed: May 12, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • King Room with Ocean View
    • Stayed 6 nights
    • Submitted from a mobile device

    The Pioneer Square area can be a bit sketchy with some weird people... However, it's some hundred meters away from the hotel and it felt a bit weird only at the arrival (I took the Pioneer Square stop of the light rail). During the other days (I stayed one week) I simply avoided that area and everything was fine. The block of the hotel by itself is nice as well as the waterfront area and I never felt unsafe. So the "bad point" is not really about the hotel, it is most of all concerning Pioneer Square station. And also it is a problem shared by several Seattle zones so in conclusion I would definitely recommend this hotel.

    Despite being small, the room is well equipped so everything fits in without a struggle. Every piece of furniture is new and most of all very clean (I have some allergies but I was never sick in the hotel - meaning it was really clean). I appreciated the control system with the iPad to control the lights and the curtains/blinds. The staff is really friendly and helpful. The breakfast is varied and of good quality. The view on the waterfront is nice and the waterfront itself is a nice area to walk or to go running. The design of the hotel is also cool with cool common areas.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Better seating would be nice - 2 chairs for 2 guests.

    Stayed in May 2024

  • Reviewed: May 11, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very nice facilities, convenient location, friendly and helpful staff, great breakfast, environmental friendly.

    Stayed in May 2024

  • Reviewed: May 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Pillow was uncomfortable to me . Was too high and hard AC control : was cold at nite because of vent running although turned off vent and Temp set at 76 degrees Used bus and subway to go around and found it is not safe area walk around after sunset because homeless and drug people on the street around the hotel

    Lobby area is cozy and colorful . Liked comfortable sofas Window view( has city view but has mixed ocean vies)

    Stayed in May 2024

  • Reviewed: May 11, 2024

    9.0
    Stylish and colourful hotel
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 6 nights
    • Submitted from a mobile device

    No spa or sauna

    Window blocks

    Stayed in May 2024

  • Reviewed: May 10, 2024

    9.0
    It was awesome!
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Construction nearby

    The ambiance

    Stayed in May 2024

  • Reviewed: May 9, 2024

    9.0
    Very convenient for ferry riders
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 1 night

    The room was very small and one of us had to crawl over the other to get out of bed.

    The staff was very helpful and friendly. The modern decor and features were cool and the location was perfect for traveling from the ferry.

    Stayed in May 2024

  • Reviewed: May 9, 2024

    10
    BEST HOTEL IVE EVER BEEN TO 1,000,000/10
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    NOTHING

    EVERYTHING

    Stayed in May 2024

  • Reviewed: May 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room with Ocean View
    • Stayed 4 nights

    Water offerings were not marked with price tags forming a trap!

    Stayed in April 2024

  • Reviewed: May 8, 2024

    10
    Clean Modern Hotel
    • Leisure trip
    • Solo traveler
    • King Room with Ocean View
    • Stayed 2 nights

    Check-in was all done with the machine, so there was no human interaction was needed unless I needed a help. It can be quick and easy, but I felt like something was missing (traditional hospitality greetings). I can imagine that if you are not good with modern technology, you might struggle to use some of the functions at the hotel or your room (all control is with iPad).

    The location was a little far from the main attraction (such as Pike Place Market, Space Needle), but it was quieter at night and still safe to walk around. Right in front of the ferry terminal, so easy access to a day trip to nearby islands. The hotel and room were sparklingly clean and modern. Nice view if you stay with an ocean view.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    10
    If only for a few hours, still an excellent choice!
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 1 night

    By the time we arrived, most dining spots were closed. However the staff were gracious to print out a dining list with establishments and operating hours. Like that touch! Thought I may have lost my sunglasses at the front desk during check in, called the hotel after we departed and they were gracious in checking up on it.

    Just an excellent location! Have stayed there often.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    10
    Very good hotel! The staff is helpful and the hotel is well located and close to the train.
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There is not.

    The hotel is very good comfortable, clean and modern e wonderful.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    10
    Comfortable, clean, and convenient to everything.
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    It was an easy walk to the baseball stadium, restaurants, and the waterfront. It was perfect.

    Stayed in March 2024

  • Reviewed: May 3, 2024

    8.0
    Stay again but be more conscious room size
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room very tiny especially have 2 large suitcases in tow. Bed - high especially vertically challenged. As one of us is! Very strange placement up against window.

    Warm welcome by friendly obliging staff went out of way to answer or sort any queries had. Mighty impressed by quality & variety on offer for breakfast. Loved quirkiness & arty vibe of hotel.

    Stayed in May 2024

  • Reviewed: April 30, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The room is fairly small. Although, the lighting and ambiance was good.

    Beautiful hotel with prime location. It's within walking distance from everything.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • King Room with Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Nice look.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    Americans may not love the compact room, but we thought it was cool!

    Location, the snug bed arrangement, the cool room setup.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    10
    Hip and happening
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Property is so fun! Lobby and bar are decorated with the coolest art. Vibe is awesome. Rooms are modern, lighting options are powered by an iPad.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    This was the most interesting hotel I’ve ever stayed in. Weird and different but I liked it! Cool concept

    Stayed in April 2024

  • Reviewed: April 23, 2024

    10
    Would stay again.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    Staff excellent, hotel very clean, and location was perfect for catching the ferry.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    8.0
    Great place in great location, easy to get around. Would come back
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Some of the bar staff were dismissive.

    Really clean and modern, for a solo traveler you didn’t need anything bigger than the pod room.

    Stayed in April 2024

Showing 1 - 25

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