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  5. Reviews of Best Western Plus Arroyo Roble Hotel & Creekside Villas

Reviews of Best Western Plus Arroyo Roble Hotel & Creekside Villas This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

400 North State Route 89A, Uptown, Sedona, AZ 86336, United States of America

#29 of 48 hotels in Sedona

Guests' Choice

Review Score

Based on 441 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.5

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    7.6

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Balcony - Non-smoking
    • Stayed 1 night

    The View

    Stayed in April 2024

  • Reviewed: April 26, 2024

    9.0
    Exceeded our expectations!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Red Rock View - Disability Access - Non-smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Lighting was a little dark. Overhead lights would be nice upgrade.

    Breakfast was great, staff was wonderful, room clean and I credible view of the Red Rock cliffs!

    Stayed in April 2024

  • Reviewed: April 23, 2024

    8.0
    Nice stay right in Sedona
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa (6 Adults) - Non-smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    We stayed in the villa. It was spacious for our family of four, which we liked. Some of the other villas had nicer patios and placement in proximity to the creek. We didn’t use the patio because it needed some sprucing up and was shady. Also, if you stay in the villas, you have to walk/drive up a hill to town and breakfast. This wasn’t a problem for us, but something to note.

    The property is well located right in town and offers some beautiful views and access to the clubhouse. The grounds are well manicured and breakfast was good and convenient.

    Stayed in April 2024

  • Reviewed: March 24, 2024

    8.0
    Excellent
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds with Balcony - Non-smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfect place to stay if travelling with children the club house and pools were outstanding

    Stayed in March 2024

  • Reviewed: March 19, 2024

    9.0
    It was very relaxing and just what we needed!
    • Leisure trip
    • Couple
    • King Room with Red Rock View with Balcony - Non-smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    The views were beautiful & the breakfast was wonderful. It was wonderful being uptown for great walks everyday. Bed was very comfy...

    Stayed in March 2024

  • Reviewed: March 17, 2024

    9.0
    Would go again.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Red Rock View with Patio - Non-smoking
    • Stayed 1 night

    Weather, but that wasn't hotel's fault.

    Great free breakfast, wonderful TV channel selection, great view out my room

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    A wadded tissue inserted in the door peephole was jarring and the heater was LOUD!!!
    • Leisure trip
    • Couple
    • King Room with Red Rock View with Balcony - Non-smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Add bagels, cream cheese, cottage cheese

    Breakfast was just fine, very limited menu

    Stayed in March 2024

  • Reviewed: March 13, 2024

    9.0
    It was great! Especially loved the view from our room.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Red Rock View - Disability Access - Non-smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The bedside lamp switch didn’t work so it had to be turned off and on by plugging it in or unplugging it

    Breakfast was fabulous as was the location we would book there again if we ever return to Sedona. Reception staff was also terrific!!

    Stayed in March 2024

  • Reviewed: March 9, 2024

    9.0
    Great location, view, and breakfast.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds-Disability Access - Non-smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The bed was very average.

    Breakfast was outstanding and location was perfect for walking to local shops/eateries. The view was breathtaking to say the least. The staff was very friendly and helpful.

    Stayed in March 2024

  • Reviewed: February 11, 2024

    8.0
    Great location with scenic views but accommodation could use some updating.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Red Rock View with Patio - Non-smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathrooms definitely need to be updated. Toilet needs to be a taller-senior height toilet! Plus the sink counter needs to be taller as well. (Did like the sink/counter outside of the shower/toilet area tho!!) Was disappointed that the shower had all of the conditioners, etc, but no shampoo offered!? We arrived there about two hours before official check in time. Even though our room was ready we had to pay an “early check-in” fee in order to get into our room to drop our bags before we could go shopping. Felt that fee is gouging as there was nothing that had to be done additional by anyone on premise to get us into our room early, yet we had to pay to get in our room early! Will definitely factor this in when we go to book a hotel for our next trip!

    Loved the location and view out our room’s window looking into the mountains. Was right on the main drag and easily walking distance to just about everywhere we wanted to go. The awesome lady working the front counter at check-in was so nice and welcoming and helpful. A true delight of a person!!

    Stayed in February 2024

  • Reviewed: January 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Couch in our suite was a little uncomfortable, and no smart TV

    Room was clean, good blackout curtains, and not noisy. For the price the space was great and comfortable. Would return.

    Stayed in January 2024

  • Reviewed: January 26, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Red Rock View with Patio - Non-smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Way too expensive

    Stayed in January 2024

  • Reviewed: January 12, 2024

    9.0
    Great place to stay. Nice place to come back to after the day’s a days adventures and great way to start the day with th
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Balcony - Non-smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Paying for parking. Stepping out of the room and being outside.

    Beautiful hotel, clean, Beautiful View from our room, able to walk to shops and restaurants. Excellent breakfast! The guys running breakfast the five days we were there did a great job.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Balcony - Non-smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Noisy heater. Toilet sometimes ran. These are just minor nits, though.

    The breakfast buffet was delicious Staff was very courteous We appreciated the phone call asking if everything was sufficient. That's type of service is rare.

    Stayed in January 2024

  • Reviewed: December 15, 2023

    9.0
    Beautiful view, wonderful staff, excellent location!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Balcony - Non-smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing!

    Walk to downtown. Friendly and accommodating staff. Excellent complimentary breakfast.

    Stayed in December 2023

  • Reviewed: November 13, 2023

    8.0
    We had an awesome time! We can't wait to return!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds-Disability Access - Non-smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Honestly nothing

    The view was incredible!

    Stayed in October 2023

  • Reviewed: October 6, 2023

    9.0
    Got there early and had to pay extra to get in room that was already
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds with Balcony - Non-smoking
    • Stayed 1 night
    • Submitted from a mobile device

    All was great

    Good breakfast

    Stayed in September 2023

  • Reviewed: September 18, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds with Red Rock View with Patio - Non-smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The elevator was out of order and we had a 87 yr senior with mobility issues

    The view and location was amazing

    Stayed in August 2023

  • Reviewed: September 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Red Rock View with Balcony - Non-smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Pillow too soft

    Breakfast room very clean and fresh. Friendly service.

    Stayed in September 2023

  • Reviewed: September 15, 2023

    8.0
    Sedona Trip
    • Leisure trip
    • Family with young children
    • King Room with Red Rock View with Balcony - Non-smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This hotel is very pricey but pretty much chose this place because of walking distance and it was a best Western plus However, there are many nice places right around this hotel that are nice places and less expensive.

    It was a beautiful hotel right on the main road. Breakfast was included and was very good. Our room had a balcony and a couch, which was nice.

    Stayed in September 2023

  • Reviewed: September 14, 2023

    7.0
    A lovely, comfortable, well- appointed, conveniently located hotel with southwestern charm.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds with Balcony - Non-smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We needed a 2 hr early check-in (So 2:00 instead of 4:00) to just set our luggage inside the room before our 3:00 event. You insisted we had to pay $25.00? At almost 300.00 per night....greedy! No thanks! Also, we had many people in our wedding party staying in rooms at the hotel. Just left a negative mark in my mind.

    Breakfast buffet was nicer than most other experiences. Your breakfast staff was excellent & very attentive! Nice coffee machines in the rooms, the office, & the breakfast room.

    Stayed in September 2023

  • Reviewed: September 3, 2023

    8.0
    Wish we could have stayed longer!
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds with Balcony - Non-smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Entrance and parking was a little difficult.

    Beautiful views from the balcony. Room was very nice and breakfast was excellent.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    8.0
    Enjoyable Stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Red Rock View with Patio - Non-smoking
    • Stayed 4 nights

    No housekeeping throughout the 4 nights of stay. Whilst I understand and appreciate the idea to go green, it would be better if there is some housekeeping once in 2-3 days. But to be fair to the hotel, we could request for housekeeping if we need it. However, we have to notify front desk by 10am each morning and for the period of time we were there, we always forget or missed the timing.

    Room size was acceptable. Beds were comfortable. Breakfast has good selection too. Overall, happy with our stay and enjoyed it. Had good view of the famed Red Rocks.

    Stayed in August 2023

  • Reviewed: August 6, 2023

    9.0
    It was great! We would stay there again!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Balcony - Non-smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    No private patio

    Great location, and very dog-friendly! They had a wonderful grass area just for dogs, and even put our dogs’ names on a welcome sign with a big bowl of water!

    Stayed in August 2023

Showing 1 - 25

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