310 Fourth Street, Niagara Falls, NY 14303, United States of America
#4 of 43 hotels in Niagara Falls
Guests' ChoiceBased on 4760 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.1
Facilities
8.7
Staff
8.3
Value for money
8.4
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 1, 2024
Rohit
United States of AmericaIts location and connivence and people
Stayed in May 2024
Reviewed: May 31, 2024
Edward
United States of AmericaIt was our very first time & wanted to try the casino..no one was of help. Some customer told us to wait at a slot machine, but we waited 30 minutes plus and no one came! We were also disrespected by one staff who eye rolled us & didn't help what so ever! Host & staff at the casino should be there to help! And help guide ones who want to learn how to be in the casino for the first time! How can you attract folks more & make money if you don't put the effort in for new comers?
We liked 3 sisters restaurant
Stayed in May 2024
Reviewed: May 31, 2024
Tana
United States of AmericaNothing
It was a clean room, she upgraded it for me & the location of the room was perfect. We could see Canada's fireworks.
Stayed in May 2024
Reviewed: May 29, 2024
Wajahat
PakistanEverything
Stayed in May 2024
Reviewed: May 29, 2024
Prakash
United States of AmericaThe room at night felt warmer in spite of setting the temp to 63 degrees.
It’s nice property which is clean and located very close to the falls
Stayed in May 2024
Reviewed: May 28, 2024
Ajit
IndiaExplained above
The Hotel is very good in terms of its location, the rooms but at the check-in counter I was being tried to be conned as the receptionist lied that she could not find my booking and said that there are only corner suits and which will cost me 700 Dollars. She also said that they don't recognise Booking.com as they are third party. And she did all of this because she saw that I have my old man (78 years) and she wanted us to get uncomfortable and pay for the higher rooms. Had to finally call Booking.com, who spoke to them and we finally got our room. The next day there was no room cleaning also. The Hotel is grand but such kind of experiences makes the experience of the guests sour.
Stayed in May 2024
Reviewed: May 28, 2024
Desiree
South AfricaRooms not cleaned daily. Beds not made in 3 days
Location to the falls was excellent
Stayed in May 2024
Reviewed: May 26, 2024
Robert
United States of AmericaPrice
Convenient, comfortable and scenic
Stayed in May 2024
Reviewed: May 26, 2024
Morag
LuxembourgShower handle came off - am sure cleaning staff should have noticed and reported this. Also safe didn't work as low battery. This should also have been routinely checked. Couldn't take shortcut through casino as son's I'd (proving he was over 21) was not recognised as the casino's books did not have an entry for our country!
Large room with 2 big beds. Good sized bathroom. Great view. Good breakfast buffet.
Stayed in May 2024
Reviewed: May 25, 2024
Maggie
United States of AmericaWe did not like the sheets on the bed. They felt like plastic and were not very comfortable.
We loved the location, valet, and cleanliness of the room and the rest of the resort.
Stayed in May 2024
Reviewed: May 25, 2024
Dalanna
United States of AmericaThe stale smoke smell when u walk in
Everything
Stayed in May 2024
Reviewed: May 25, 2024
Vladimir
United States of Americanone
good
Stayed in May 2024
Reviewed: May 24, 2024
William
United States of AmericaWould have liked clean up and restock between days, no in-room coffee 2nd day
We did room service. Food was excellent and unbelievable QUICK
Stayed in May 2024
Reviewed: May 22, 2024
Robert
United States of AmericaLittle disappointed the italian restaurant and steak house was not open
Very nice hotel
Stayed in May 2024
Reviewed: May 21, 2024
Patricia
United States of AmericaDid not like the power loss from 3:30 am till 6am. It was not a continuous outage just enough to get power back and then loss again.
The restaurant 3 sisters very nice and clean and friendly. Love the idea you don't have to leave to have breakfast lunch or dinner.
Stayed in May 2024
Reviewed: May 20, 2024
Julie
United States of AmericaFood choices could have been better. The steakhouse is AMAZING but you cant go there every night. The room service food was good, but limited, great for breakfast or snacks. The Three Sisters was just okay, but nothing is open late. except for crappy pizza.
The property was beautiful the hotel was well maintained and laid out nicely.
Stayed in May 2024
Reviewed: May 19, 2024
Kathy
United States of AmericaThe security at the casino entrance were not helpful or friendly, could work on their customer service! They need to take lessons from Lisa at the front desk!
Clean and good location! Lisa at the front desk was amazing, friendly, helpful and has great customer service!
Stayed in May 2024
Reviewed: May 18, 2024
Heather
United States of AmericaNothing.
Everything was good. Very nice place, very clean.
Stayed in May 2024
Reviewed: May 17, 2024
Glen
United States of AmericaPictures make it look like you have a good view of the falls from your room but you don't. Can barely see the river.
Very convenient to get to the falls and other attractions. Casino in the same building with table games.
Stayed in May 2024
Reviewed: May 16, 2024
Simon
AustraliaSpacious and well-appointed room with stunning views of the Canadian skyline.
Stayed in May 2024
Reviewed: May 15, 2024
Gregory
CanadaA little expensive
A nice clean stay
Stayed in April 2024
Reviewed: May 13, 2024
Larry
United States of AmericaNo safety- grab bars in room bathroom.
Three sisters food and service was great.
Stayed in April 2024
Reviewed: May 12, 2024
Christeen
United States of AmericaIt was really nice
Didn’t do breakfast, went to the casino
Stayed in May 2024
Reviewed: May 9, 2024
Todd
United States of AmericaNa
Close to the falls and the Canada side. Great room. The gambling and the food.
Stayed in May 2024
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