3355 Shepherd of the Hills Expressway, Branson Theatre District, Branson, MO 65616, United States of America
#85 of 101 hotels in Branson
Guests' ChoiceBased on 1713 hotel reviews
7.1Cleanliness
7.4
Comfort
7.5
Location
8.6
Facilities
7.3
Staff
8.4
Value for money
8.1
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Judy
United States of AmericaI did not like the fact that their pool wasn't up and running yet. Their vending machine area was lacking and their prices were very high! We were there from Friday to Monday and our room was not cleaned. Nor was the trash taken out. They did bring in extra towels and wash clothes on Saturday while we were out. The towels were left on table just inside the door. They were in a clear bag, lots of them. Any other hotel I have used cleaned room daily or at least asked if we needed anything done in room. Trash should have gone out daily and wet or used towels should have been collected daily!
The rooms were very big and their location is great. The grandkids loved the little ice cream shop that is next door. It was very easy to find and the surrounding area has lots if places to go and things to do. The employees I spoke/delt with were very friendly and extremely helpful.
Stayed in April 2024
Reviewed: April 15, 2024
Nonnie
United States of AmericaThe shower /tub in the bathroom did not drain right. When I tried to see if I could remove the plug the middle portion came out. There's a spot behind the TV where The plug-in was out of the wall. On the left hand side of the bed in room 215 there were no visible plugins. I had to use a plug-in beside the front door to charge my phone and watch. The jetted tub was slow draining and when other people were draining their tubs you could hear them draining through the tub. The pillows were small and lumpy. The bed on the left hand side had springs sticking up. Also, we did not have any cups in our room. The top of the refrigerator needed to be cleaned.
I loved that it had a trail going all the way from one side of the building to the other (I used it to walk and get my steps). I liked that I had a huge jetted tub in my room. I caught one of the housekeepers and asked for towels and she was super nice and gave me a couple towels. Well it was. It was okay I mean
Stayed in April 2024
Reviewed: April 15, 2024
Kristen
United States of AmericaClean and comfortable also quiet for it to be so close to the road
Stayed in April 2024
Reviewed: March 22, 2024
Kevin
United States of AmericaNo microwave in room. Bath & shower were difficult to get into.
There was no breakfast available even though the website said there would be.
Stayed in March 2024
Reviewed: January 20, 2024
Botts
United States of AmericaBreakfast was a joke hardly any doughnuts at all
Room was very clean and comfortable and location was excellent
Stayed in November 2023
Reviewed: January 12, 2024
Lisa
United States of AmericaThe beds
Location
Stayed in December 2023
Reviewed: January 5, 2024
Justin
United States of AmericaThe continental breakfast was horrible. It was limited because it was the offseason. We didn't know that when we booked. It was granola bars, fruit, juice, and coffee. Also, I brought disinfectant wipes after reading the Google reviews.
I called to ask for a free upgrade and got it!
Stayed in January 2024
Reviewed: January 2, 2024
James
United States of AmericaCharged for 2 nights on credit card when we in advance changed to 1 night.
Stayed in December 2023
Reviewed: December 27, 2023
Victoria
United States of AmericaOne thing is that they advertise microwaves. The rooms do not have microwaves. If you want to warm up food you’ll have to take it to the lobby. The upgraded room is basically the same room with a jacuzzi tub, which we paid an additional $25/night for. The furniture is very worn and EVERYTHING is dusty and dinged up. The floors also need a good mopping since they are not carpet. The door on our room did not close snug. If you need quiet to sleep this is not the place…you will literally hear everything! Water running, people talking or coming up the stairs, laundry being run by the cleaning staff, I could even hear my neighbors using the bathroom! The walls are paper thin. For the price it’s what it is. If you want luxury…this is not it.
This was your standard motel. Its location is about 6 mins away from most of the main attractions.
Stayed in December 2023
Reviewed: December 18, 2023
Spring
United States of AmericaThe situation I was in
The staff is very accommodating
Stayed in December 2023
Reviewed: December 17, 2023
Spring
United States of AmericaDifferent Circumstances
Didn’t make it to breakfast.. 😔
Stayed in December 2023
Reviewed: December 14, 2023
Blankenship
United States of AmericaThe floors were gross and the beds had crumbs in them. No bugs, but the people that stayed next to us were loud almost all night, and with two kids that was unpleasant.
Close enough to everything staff was very nice.
Stayed in December 2023
Reviewed: December 11, 2023
Shafer
United States of AmericaVery thin walls
Stayed in December 2023
Reviewed: December 4, 2023
Linda
United States of AmericaThe room was clean and very roomy, the location was in a good place, and the price was good.
Stayed in December 2023
Reviewed: December 4, 2023
Broxterman
United States of AmericaLobby
Location
Stayed in December 2023
Reviewed: November 29, 2023
James
United States of AmericaBreakfast was horrible muffins and apples would have been nice to have a chair and ottoman
It was clean and quiet. Close to attractions
Stayed in November 2023
Reviewed: November 22, 2023
Wilson
United States of AmericaNothing
The customer service was great.
Stayed in November 2023
Reviewed: November 13, 2023
Wells
United States of AmericaThe light switch inside door didn't work
Room was clean and comfortable. Bathroom stool had some marks and discoloration due to age.
Stayed in November 2023
Reviewed: November 8, 2023
Thomas
United States of AmericaProperty could use some updating. Breakfast could be more substantial.
Location Is great
Stayed in November 2023
Reviewed: November 7, 2023
Edwards
United States of AmericaBreakfast was disappointing.
Price
Stayed in November 2023
Reviewed: October 26, 2023
Todd
United States of AmericaThe beds were smaller than Queen and very firm. Drapes wouldn’t close all the way. TV was unplugged.
Location, price. (Booked online and saved enough to make it an option otherwise would have chosen other chain.) AC worked fine. Linens and towels were clean.
Stayed in October 2023
Reviewed: October 23, 2023
Kevin
United States of AmericaNothing
Nice Jacuzzi tub, comfortable beds, clean room
Stayed in October 2023
Reviewed: October 11, 2023
Melissa
United States of AmericaIt was good. Great location. Great price.
Stayed in October 2023
Reviewed: October 5, 2023
Mary
United States of AmericaThe bathroom was very small, but so was the price!
loved the price. We were wanting an economical place.
Stayed in October 2023
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