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  5. Reviews of The Resort at Governor's Crossing

Reviews of The Resort at Governor's Crossing This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

225 Collier Drive, Pigeon Forge, TN 37862, United States of America

#69 of 464 hotels in Pigeon Forge

Guests' Choice

Review Score

Based on 3028 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.3

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.5

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 2, 2024

    10
    Fun, great location, and so many things to do!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    I wish check out time was later without having to pay extra.

    I loved that the property made us feel like we didn’t need to leave the property to have fun. It offered so many extra things to do.

    Stayed in June 2024

  • Reviewed: June 2, 2024

    10
    We will be back.
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Location, water parks, activities, cleanness.

    Stayed in June 2024

  • Reviewed: June 1, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Condominium
    • Stayed 4 nights
    • Submitted from a mobile device

    They have so many options of things to do. This was by far our best hotel experience in Pigeon Forge.

    Stayed in May 2024

  • Reviewed: June 1, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Water park was great for kids. All employees from check in to lifeguards to house keeping was kind and very friendly.

    Stayed in May 2024

  • Reviewed: May 31, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Needed a 12 cup coffee maker

    Swimming area/slides and the room was very nice

    Stayed in May 2024

  • Reviewed: May 30, 2024

    10
    Kids loved it and we made great family memories!
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 1 night

    Overall it was a great value - not a fancy resort but still a great time and stay for the price.

    Indoor and outdoor waterpark, were fantastic and family friendly! Loved the crafts each day along with smores area and outdoor movies. Bed was comfortable and the room had a kitchenette which was great for sandwiches and breakfast. Also close to town with plenty of restaurants and stuff to do!

    Stayed in May 2024

  • Reviewed: May 30, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff at the craft area helped all of the kids more than ours, then told ours time was up and rushed them to finish. Washer had problems opening when the cycle was done. The lazy river wasnt working half the time we were there. The big slides were closed alot.

    The hotel was very clean and rooms are spacious!

    Stayed in May 2024

  • Reviewed: May 30, 2024

    10
    We had a great time with family and will definitely come back!
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 4 nights

    Wish there was a complimentary breakfast. Wish outdoor slide stayed open late same as indoor slide.

    We loved size of room & amenities. We loved game room, pool & other activities all at the same place.

    Stayed in May 2024

  • Reviewed: May 27, 2024

    8.0
    It was good. Wish the splash pad was open
    • Leisure trip
    • Family with young children
    • One-Bedroom Condominium
    • Stayed 1 night
    • Submitted from a mobile device

    That the splash pad side wasn't on the whole time. That's why I booked this place!

    The activities for the kids

    Stayed in May 2024

  • Reviewed: May 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Condominium
    • Stayed 4 nights
    • Submitted from a mobile device

    The no float rule in the pool and not enough lounge chairs.

    The staff was extremely nice and welcoming. From the ladies at the front desk, to the lifeguards, to the housekeeping staff, and the ladies that were in charge of the activities, everyone was awesome! Our girls had a blast and even commented on how nice everyone was!

    Stayed in May 2024

  • Reviewed: May 26, 2024

    8.0
    Great resort, but a lot of smokers.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    A lot of smokers. Smoking is allowed on the territory (balcony, right next to the pool). Or room had an aftersmoke odor.

    Beautiful property, friendly stuff, planned activities for kids, nice Waterpark, great location.

    Stayed in May 2024

  • Reviewed: May 25, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    So clean and so many things to do! Already planning our next trip there this summer.

    Stayed in May 2024

  • Reviewed: May 24, 2024

    10
    It is a great place to go. It is close to place to eat and it not far from Walmart.
    • Leisure trip
    • Group
    • One-Bedroom Condominium
    • Stayed 3 nights

    I had 3 people in the room but only had 2 wash clothes and to keep going and asking about extra wash clothes. could have a little bottle of dish soap to wash dishes.

    I like the laundry room. I wash and dry clothes. Had to buy the washing soap. The hot tub was nice. The pool was nice and the slide was fun. The bed was comfortable and love the little porch. Everything was great.

    Stayed in May 2024

  • Reviewed: May 24, 2024

    9.0
    Greatnstay
    • Leisure trip
    • Family with young children
    • One-Bedroom Condominium
    • Stayed 6 nights
    • Submitted from a mobile device

    Forgot,to tell desk that one of the chairs was broken. A little disappointed that Waterpark was under repair but understood as it was early in the season.

    Everything was clean, staff was excellent and friendly. Location was great for getting to attractions.

    Stayed in April 2024

  • Reviewed: May 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    We had to ask house keeping yo help with our jammed sliding balcony door

    The water area and the size of the room

    Stayed in May 2024

  • Reviewed: May 19, 2024

    10
    Is a great place for families
    • Leisure trip
    • Couple
    • One-Bedroom Condominium
    • Stayed 2 nights
    • Submitted from a mobile device

    Location and what is offered

    Stayed in May 2024

  • Reviewed: May 19, 2024

    10
    Excellent and such a wonderful family atmosphere
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    A little pricey but we still loved it

    So much to do for the whole family

    Stayed in May 2024

  • Reviewed: May 18, 2024

    10
    Awesome!!
    • Leisure trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Awesome place has so much to do on the property

    Stayed in April 2024

  • Reviewed: May 18, 2024

    8.0
    Wasn’t happy that my autistic son wasn’t aloud to wear his arm floats (not plastic) he can swim, float but wears them ou
    • Leisure trip
    • Family with young children
    • One-Bedroom Condominium
    • Stayed 2 nights
    • Submitted from a mobile device

    We liked everything.

    It’s clean and has lots to offer.

    Stayed in May 2024

  • Reviewed: May 16, 2024

    10
    This is one of our favorite places to stay in Pigeon Forge
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    No food options on site

    Stayed in May 2024

  • Reviewed: May 15, 2024

    9.0
    Constantly Improving
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The location is more secluded and off the main strip. Not really walking distance to any other major attractions.

    The rooms are perfect for accommodating families. It's so convenient having your own full kitchen, washer and dryers, and private bedrooms. The outdoor leisure area was a pleasant surprise and is really neat to sit around the secluded gas fire pit under some hanging twinkle lights.

    Stayed in May 2024

  • Reviewed: May 14, 2024

    10
    Thank you for a wonderful time and beautiful memories to share with our family!
    • Leisure trip
    • Family with young children
    • One-Bedroom Condominium
    • Stayed 2 nights
    • Submitted from a mobile device

    Really have no complaints about this place, but if I had to come up with something I don't like it would be that they need more fire pits, due to them being pretty packed on the weekend we stayed, we couldn't get our hands on one of the fire pit/gazebos.

    The staff is great & friendly, the amenities are always so clean and great fun for the family! The rooms are very accommodating, beds and pillows are super comfy. This was our second stay two years in a row now. My family and I love this resort and it will continue to be our home away from home for years to come.

    Stayed in May 2024

  • Reviewed: May 14, 2024

    10
    A Great Stay!
    • Leisure trip
    • Family with young children
    • One-Bedroom Condominium
    • Stayed 2 nights
    • Submitted from a mobile device

    I would like to see parking close be given to one guest of each room.

    Our whole stay was so enjoyable. We will be back!

    Stayed in May 2024

  • Reviewed: May 14, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Needs more updated indoor pool area

    Staff was exceptionally helpful and nice

    Stayed in May 2024

Showing 1 - 25

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