711 Parkway, Sevierville, TN 37862, United States of America
#197 of 250 hotels in Sevierville
Guests' ChoiceBased on 2192 hotel reviews
6.2Cleanliness
6.8
Comfort
6.9
Location
7.7
Facilities
6.5
Staff
7.3
Value for money
7.0
Free Wifi
7.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 5, 2024
Tabatha
GeorgiaIt looked nothing like the pictures on the booking site that's for sure the place was run down and needed some paint and some work the rooms looked nothing like what was on the site at all the rooms looked brand new on the site and not in person false advertising for sure
Stayed in May 2024
Reviewed: May 28, 2024
Amanda
United States of AmericaThe shower was very had to find the right temp, it kept changing after you got it set where you wanted it. It would be like two minutes later and change to too hot or too cold. The tub wasn’t draining much at all, it took forever for it to drain after my daughter had a bath. The mini fridge wasn’t working well either. We brought drinks, but they wasn’t staying cold in there. The area to eat breakfast was way too small, we had to take our food back to our room because there was not room to sit down and we were bumping into people trying to make our food that were already sitting down trying to eat.
We loved that it was close to where we wanted to do things. The mattresses were so comfortable, my girls didn’t want to get up in the mornings. The breakfast was good, but would have been nice to have some meat options.
Stayed in May 2024
Reviewed: May 28, 2024
Billy
United States of AmericaThe bed was wore out. I kept falling in a whole close to the edge of the bed.
The staff was friendly and it was clean.
Stayed in May 2024
Reviewed: May 27, 2024
Angela
United States of AmericaSmall breakfast area
Location, friendly staff, clean
Stayed in May 2024
Reviewed: May 26, 2024
Daniel
United States of AmericaThe outside of the building and the parking lot are not as nice looking or well kept up as the rooms. There is an outdoor pool but we haven’t been at a time when it would be open. The breakfast area is very small and has very little food options.
The location is perfect for a family trip to Pigeon Forge. You are very close to several stores such as Walmart and Dollar Tree, which makes it quick and easy to shop for things you might need at a reasonable price. Speaking of price, it might be the best value for a room in all of Pigeon Forge.
Stayed in April 2024
Reviewed: May 25, 2024
Janie
United States of AmericaIroning board was broken
Eggs for breakfast; refrigerator in room
Stayed in May 2024
Reviewed: May 20, 2024
Kathy
United States of AmericaYou need unscented shower products!!!
Stayed in May 2024
Reviewed: May 15, 2024
Charla
United States of AmericaRoom was not clean. I booked 2 more nights but was refused the same price as the 2 days prior
Location
Stayed in May 2024
Reviewed: May 7, 2024
Mr
United States of AmericaHave two front desk people or another person on property to help on weekends. Had to wait over a half hour to talk to the front desk lady even after I already reserved a room due to some other guest having a bad experience because they were property manager and maintenance man at their own apartment complex. Kept threatening to call code on the clerk. They were horrible people. Dude said he attempted to fix the outlet then made up that it was a gfci after the desk clerk questioned him fixing it. I wish the desk clerk knew the whole wall he was talking about in the room that doesn't have a gfci outlet. So now you got idiots messing with electrical outlets because he's " maintenance man". Might want to call an actual electrician and have them look at the rooms. That really ruined the stay for me.
The room was clean and the location was good because you're not jammed in the middle of traffic. Beds were clean and comfortable. The water pressure in the shower was good. The front desk lady was nice when I finally spoke to her. Very professional.
Stayed in May 2024
Reviewed: April 29, 2024
Terry
United States of AmericaWasn’t clean
Stayed in April 2024
Reviewed: April 24, 2024
Ryan
United States of AmericaThe air conditioning wasn’t working in my room.
Clean, nice staff. No complaints nice parking.
Stayed in April 2024
Reviewed: April 22, 2024
Edward
United States of AmericaThe ac unit in room 228 was not working, only the fan would turn on, but as it was kinda cool outside it was not that bad in the room, but when we had first arrived, it was kinda warm in the room. We could not cool it off, unless we left the door open.
Stayed in April 2024
Reviewed: April 18, 2024
Bush7
United States of AmericaRoom was dusty, AC air filters just left on chair, very humid and smelly in room. Breakfast room too small couldn’t even eat
Cheap rates and close to a lot of stuff
Stayed in April 2024
Reviewed: April 10, 2024
Michael
United States of AmericaBed jacked 2.5" higher @ foot than head. Hadda improvise/switch ends, which put t.v. @ back of our heads. IDK why it is this way( no controls found to lower foot-end)
Very good breakfast.
Stayed in April 2024
Reviewed: April 10, 2024
Basil
United States of AmericaI was double booked, after I asked the clerk to make sure I wasn’t !
It was almost nonexistent, they didn’t put much out
Stayed in March 2024
Reviewed: April 8, 2024
Gail
United States of AmericaI got an email the morning that we were checking in saying they were going to cancel 2 of my 3 rooms because I don’t keep extra money in the account that I used to hold the rooms so they were only able to get payment for 1 room. I had to leave Dollywood & go back to my car to get a credit card for them to charge the other 2 rooms to. I thought pay at the property meant you could pay when you got there.
The beds & pillows were very comfortable. They provided shampoo, conditioner & body wash in dispensers on the shower wall.
Stayed in April 2024
Reviewed: April 1, 2024
Shameika
United States of AmericaThe constant flies and drain flies in the room was uncomfortable. Other than that it was decent
The breakfast could have been better executed and with more choices but it was ok.
Stayed in March 2024
Reviewed: March 26, 2024
Kevin
United States of AmericaThe room smelt really bad. Fungus Oder
Bed was good , location was good, staff was good
Stayed in March 2024
Reviewed: March 26, 2024
Brandon
United States of AmericaHouse keeping came in our room everyday to clean, even if we had the do not disturb on the door. When we arrived I waited 5 minutes while the lady finished her personal phone call on her cell phone.
Bed was very comfortable, and place was affordable.
Stayed in March 2024
Reviewed: March 25, 2024
Elizabeth
United States of AmericaThe breakfast was not good. Only cereal milk orange juice and coffee. You could make your own waffles. I was expecting a little more out of the breakfast for the price of the room. The pictures online were not what it really was in person.
Location.
Stayed in March 2024
Reviewed: March 24, 2024
Sarah
United States of AmericaThe first room the jet tub was broken and the TV did not work. We were put into another room that had roaches and smelled like cigarette smoke in the bathroom.
Great location, fairly close to everything you could go and do.
Stayed in March 2024
Reviewed: March 19, 2024
Catrina
United States of AmericaThe fitness center was a bit smaller that expected.
Loved the location. The staff was very friendly and accommodating.
Stayed in February 2024
Reviewed: March 19, 2024
Catrina
United States of AmericaGreat location
Stayed in February 2024
Reviewed: March 19, 2024
Trevor
United States of AmericaCleaning needs to be looks at a lot stronger. Found empty cigarette packs and lighters in the room and there was profanity on the walls inside the elevator. I notified staff and the next day it was still there not covered or anything
Perfect location and descent pricing
Stayed in March 2024
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