555 South McDowell Street, South Tower, Charlotte, NC 28204, United States of America
#93 of 184 hotels in Charlotte
Guests' ChoiceBased on 1479 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.7
Facilities
8.3
Staff
8.7
Value for money
8.0
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 7, 2024
Tia
United States of AmericaDecor is a bit dated and worn.
Friendly employees, hotel was very quiet at night.
Stayed in May 2024
Reviewed: April 29, 2024
Ruth
United States of AmericaToo expensive for what was offered on buffet.
Ok
Stayed in April 2024
Reviewed: April 29, 2024
Kathy
United States of AmericaOur refrigerator didn’t work.
Stayed in April 2024
Reviewed: April 27, 2024
Carvenia
United States of AmericaThe complimentary breakfast could have better. Food was cold most mornings. Maybe invest in a pancake machine.
Staff was very friendly and helpful. Rooms were very clean and comfortable.
Stayed in March 2024
Reviewed: April 23, 2024
Ashton
United States of AmericaParking lot was very small.
Bed was very comfortable
Stayed in March 2024
Reviewed: April 22, 2024
Latoya
United States of AmericaJust something minor my cards had demagnetize when I went to target and the line was pretty long with people checking in and all I wanted to do was get my key cards fixed I guess that’s where patients come in
It was clean and it was in a perfect location the view was amazing. Have an access to the club on the top floor was awesome.
Stayed in April 2024
Reviewed: April 15, 2024
Rickinica
United States of AmericaDowntown construction, made it difficult to get to the hotel. Drinks and snacks downstairs in lobby was overpriced. Self-parking in handicap area still cost you $25.00 a night.
Room was very cozy. Friendly staff. Very nice bar and lounge.
Stayed in March 2024
Reviewed: April 4, 2024
Deanna
United States of AmericaThe bathroom tub held water too long so while I'm trying to shower the tub was filling with water and I had to turn the shower off and let it drain before I could finish my shower
I loved that the room was very clean and spacious.
Stayed in March 2024
Reviewed: April 2, 2024
Grimur
IcelandOk
Ok
Stayed in March 2024
Reviewed: March 29, 2024
Tisha
United States of AmericaMy room was on the 3rd floor facing the highway and there was a lot of noise. Try to be away from the highway if you can.
Great workout room, nice lobby bars, and very clean. Friendly staff.
Stayed in March 2024
Reviewed: March 29, 2024
Sharon
United States of AmericaWater marks on bathroom ceiling. Breakfast was disappointing based on price.
Friendly staff
Stayed in March 2024
Reviewed: March 21, 2024
Carmichael
United States of AmericaThe food from the restaurant was not great and pricey, specially breakfast. The bartender (light brown hair lady) in the mornings was cranky and a bit rude and her face showed it. The servers I had while eating there (one dinner and one lunch) were great.
I did not park at the hotel. The room was clean, the housekeeper was great. My room was next to the elevator, but no problems with extra noise that I thought was going to be a problem.
Stayed in February 2024
Reviewed: March 18, 2024
Daryle
United States of AmericaThis was just a minor thing but the walking distance to get to the parking deck was a little longer than I wanted but I understand the difficulty in providing parking in downtown Charlotte.
The room was spacious and comfortable with every amenity I needed. The hotel was quiet and located near everything I wanted to visit. The staff was very pleasant and accommodating.
Stayed in March 2024
Reviewed: March 11, 2024
Richard
United States of AmericaShower took forever to get hot
Bar
Stayed in March 2024
Reviewed: March 10, 2024
Kate
United States of AmericaWe went to a concert and we’re hoping to grab some food and the kitchen was closed
The restaurant by the lobby was great!
Stayed in March 2024
Reviewed: March 7, 2024
Javias
United States of AmericaRooms should be updated
The lobby was excellent
Stayed in March 2024
Reviewed: March 7, 2024
Andres
GermanyIt is next to a loud highway, so if you get a room facing the back, it can be very loud.
The hotel is nice and comfortable and a walk away from downtown.
Stayed in March 2024
Reviewed: March 5, 2024
Danielle
United States of AmericaThe reason I booked was for the indoor pool and it wasn't as heated as I was told..it was still really cold to be considered a heated pool, so that was disappointing.
Loved the cleanliness and staff was very accommodating.
Stayed in March 2024
Reviewed: March 4, 2024
Karina
United States of AmericaClean, great location (we could walk to the city center), friendly stuff.
Stayed in March 2024
Reviewed: March 4, 2024
Jessica
United States of AmericaThe check-in staff was rude. I thought it was because it was the end of their shift but they were also unpleasant the following morning.
The breakfast was good. The location was great.
Stayed in March 2024
Reviewed: March 4, 2024
Arnold
United States of AmericaThere is a 25 dollar parking fee and another 25 dollar fee so 50 dollars extra once you get there this should be in booking information
It’s clean and the inside pool is a plus
Stayed in March 2024
Reviewed: March 4, 2024
Barbara
United States of AmericaThe room would not get warm had to call maintenance still was not able to get room warm. Not enough carts had to tote bags upstairs checking in and out
I love the bar eating place room was nice staff was friendly
Stayed in March 2024
Reviewed: February 28, 2024
Soffion
United States of AmericaThe parking was great. The bed was super comfortable. The room was nice with a nice view of the city. Overall the stay lived up to my expectations.
Stayed in February 2024
Reviewed: February 26, 2024
Willis
United States of AmericaThe bathroom in 422 is absolutely to small for the price I paid
Stayed in February 2024
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