10605 Deerwood Park Boulevard, Jacksonville, FL 32256, United States of America
#26 of 165 hotels in Jacksonville
Guests' ChoiceBased on 206 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
9.2
Facilities
8.9
Staff
9.2
Value for money
8.5
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 11, 2024
Harvbar
United States of AmericaReminder for room service to clean behind the desk areas in the room we found a bunch of dust and trash behind our due to our daughter toy falling behind there. And also maybe 4 face towel instead of just 2.
The staff the hotel in general was nice my daughter enjoyed the pool. And I was able to get a small workout in in the nice size gym. Overall great stay!
Stayed in April 2024
Reviewed: April 11, 2024
Samantha
United States of AmericaAwesome customer service
Stayed in April 2024
Reviewed: April 2, 2024
Richard
United States of AmericaStaff were excellent.
When we first checked in, they knew we were coming and were very courteous. The room (as requested) was in a quiet section. All aspects of our visit were great. Thanks
Stayed in March 2024
Reviewed: March 7, 2024
Mildred
United States of AmericaBreakfast was great. Staff was excellent.
Stayed in March 2024
Reviewed: February 21, 2024
Tamesha
United States of AmericaThis property was very clean and staff were very friendly.
Stayed in February 2024
Reviewed: February 15, 2024
Christina
United States of AmericaNo dislikes for me and my family
The hotel was in a very nice, safe location. There were lots of places to shop and eat. I will be using this hotel again.
Stayed in February 2024
Reviewed: December 26, 2023
Hendenson
United States of AmericaWe love this place 😍 no cap it's a great place to have room service and play around in the pool
Very nice staff! Me and my Girlfriend absolutely love this place ❤️
Stayed in December 2023
Reviewed: December 24, 2023
Abdallah
DenmarkReception and check in - took long time and I had to argue with them that I have two rooms booked while the lady at the reception insisted that I only booked one room. Long time to resolve!
Location and easy access from highway
Stayed in December 2023
Reviewed: December 23, 2023
Nelson
United States of AmericaThe TV remote control is a little clunky
The rooms were clean and well kept. The halls were also extremely clean. The grounds were well manicured.
Stayed in December 2023
Reviewed: December 16, 2023
Micah
United States of AmericaClean and spacious room and excellent service. Staff was helpful. We were in town for knee replacement surgery and the walk in shower with bench was exactly what we needed. The room was roomy enough to easily get around with a walker.
Stayed in November 2023
Reviewed: November 14, 2023
Felicia
United States of AmericaN/A
Everything was very nice! From the staff to the accommodations
Stayed in November 2023
Reviewed: November 6, 2023
Nikkia
United States of AmericaPillows were too soft.
Clean property, very accessible to Highway
Stayed in November 2023
Reviewed: October 23, 2023
Dymond
United States of AmericaClean and luxurious
Stayed in October 2023
Reviewed: September 12, 2023
Christopher
United States of AmericaEverything was great!
The hotel had a nice grass area around the back to walk our dogs with waste bins and bags included. The rooms were very clean and the bed was very comfortable. The lobby and restaurant was nice and the breakfast buffet was very good, we also enjoyed the pool and other amenities.
Stayed in September 2023
Reviewed: August 20, 2023
Essie
United States of AmericaThe area is nice, but with the level of service this hotel gets I would have expected it to be in a more elaborate area. I would of expected it to be on the others side of Gate pkwy with all the other restaurants and attractions for easy walking for those that fly in without cars.
Breakfast was amazing!!!
Stayed in August 2023
Reviewed: July 15, 2023
Barry
United States of AmericaThe continental breakfast could’ve been a bit better. When booking the room, I booked the continental breakfast included. It still wasn’t free, but it was easier than having to pay for breakfast. The offerings offered a little bit to be desired. I have stayed at some more properties offering free breakfast, and the selection was much greater. I think it would be a better option. If when booking the room, it came with a buffet breakfast, not just a continental breakfast.
The staff was outstanding. Everyone was friendly and more than willing to help if you needed it. From the time you checked in to the time you left, they were very attentive.
Stayed in July 2023
Reviewed: July 8, 2023
Antresa
United States of AmericaPool wasn’t 24 hours
Location, cleanliness
Stayed in July 2023
Reviewed: June 29, 2023
Leann
United States of AmericaI didn't like that my room was not serviced my third night and that the curtains did not fully close.
Staff was great, overall room was great
Stayed in June 2023
Reviewed: June 17, 2023
Kenneth
United States of AmericaSee above.
Didn’t eat breakfast. My bank card shows it was debited twice. Please check on that.
Stayed in June 2023
Reviewed: June 7, 2023
Glendac
United States of Americacleaning staff didn’t pick up dishes and trash from room service outside the hotel room entrances in the hallways for the couple nights we were there, other than that very clean hotel.
great employees , club food , restaurant comfortable beds
Stayed in June 2023
Reviewed: June 2, 2023
Mauricio
United States of AmericaNOTHING
EXCELLENT
Stayed in May 2023
Reviewed: May 14, 2023
Sean
United States of Americanothing everything was great
clean and neat
Stayed in May 2023
Reviewed: May 9, 2023
Beverley
United KingdomChoice could be better
Breakfast was not good
Stayed in May 2023
Reviewed: April 30, 2023
Liza
United States of Americanothing to complain about.
very nice and clean facility and employees were kind and helpful.
Stayed in April 2023
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