860 North Riverview, Mesa, AZ 85201, United States of America
#9 of 46 hotels in Mesa
Guests' ChoiceBased on 276 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.3
Facilities
8.7
Staff
8.9
Value for money
8.4
Free Wifi
9.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Melody
United States of AmericaMy bed was sunken in on one side, so it was hard to get comfortable.
My husband loved the cold air conditioning.
Stayed in May 2024
Reviewed: May 13, 2024
Pamela
United States of AmericaThe bathrooms are dark. They need more light
Stayed in April 2024
Reviewed: March 14, 2024
Eric
United States of AmericaParking was terrible keys didn't open backs doors had to walk to far
Staff and food was very good for a hotel
Stayed in March 2024
Reviewed: February 24, 2024
Fred
United States of AmericaValue
Location
Stayed in February 2024
Reviewed: January 25, 2024
Amy
United States of AmericaBed was uncomfortable. Might be good for some, but very, unusually soft mattress
Clean . Spacious room
Stayed in January 2024
Reviewed: January 23, 2024
Darren
United States of AmericaThe hotel was very well maintained. The pet friendly people we're great, loved the pet policy.
Stayed in January 2024
Reviewed: January 6, 2024
Janis
United States of AmericaNo breakfast
We were not provided breakfast… where everybody else does. That was the only drawback.
Stayed in January 2024
Reviewed: November 26, 2023
Frederick
United States of AmericaPaid for larger room, but was put in smaller room first without explanation.
Stayed in November 2023
Reviewed: November 7, 2023
Mark
United States of AmericaNo clock in room Poor loghting for reading
Everything
Stayed in November 2023
Reviewed: July 25, 2023
Ashley
United States of AmericaThe pool was very dirty
Location was great
Stayed in June 2023
Reviewed: July 23, 2023
Niram
Israel1 - The pool was dirty and not clean. 2 - I expect from a 4 star hotel to receive minimal service when I call the reception and I have to come to the lobby and look for someone to receive a 2 empty plates. I called the reception and was told that I should go to the lobby and ask the bar for 2 empty plates. I got to the bar and was told they didn't have plates to give out, but I saw people eating at the bar with plates.
Nice hotel and spacious room.
Stayed in July 2023
Reviewed: June 26, 2023
Courtni
United States of Americaloud music still at 10pm from the first floor
many pools and awesome pub food. really cheap too
Stayed in June 2023
Reviewed: June 4, 2023
Anderson
United States of AmericaNo shampoo, bodywash and the fridge stunk!
Pool and bed!
Stayed in June 2023
Reviewed: May 30, 2023
Lisa
United States of AmericaOur room could have been a bit cleaner.
Beautiful pond and a great location
Stayed in May 2023
Reviewed: May 16, 2023
Alexsandria
United States of AmericaI checked out with an employee named John. When I checked my account later in the day, there were two transactions for $174.00pending with my bank account. I called and spoke to two different employees, Nancy and Mary. I was told the error would be fixed, it was not. This overdrafted my account by $ 50.00. I asked to speak to the manger, I was told her name was Stacey, I left two voice mails on the office phone and two on her personal cell. I never got any call backs, no apologies. Nothing to try to make me happy about my stay. We stayed at this hotel, because it seemed reputable. We will not make that mistake again, I felt very disrespected, noone cared to rectify the situation.
The room was very nice
Stayed in April 2023
Reviewed: May 14, 2023
Sarah
United States of Americathe housekeeping staff was a little noisy early mornings.
the property was very nice, modern, and clean.
Stayed in May 2023
Reviewed: May 7, 2023
Davud
United States of Americawasn’t as “clean” as I’d anticipated in such a prestigious name. 😕 room was spruced up but not “clean”. didn’t have any hand towels, one wash cloth. looked like mold on tile floors in bathroom. lotion & soap empty on sink. room didn’t look “finished” with cleaning & stocking. vending area was empty, ice machine - filthy. was pretty disappointed.
location location location
Stayed in May 2023
Reviewed: April 30, 2023
Carrie
United States of Americathe pigeons are a nuisance
the pool and bar
Stayed in April 2023
Reviewed: April 21, 2023
Lyn
United States of AmericaRoom air conditioner didn't work.
Our room was hot and we could not cool it. Called and staff said they would check on it or change our room. Waited 20 minutes with no response. Had to leave so called again and Joni was ON IT! She came up in 2 minutes, saw the situation, gave us another room on same floor, brought a cart and helped us move. We made our event in time. She was awesome. 1st staff was never heard from again! Joni is a jem.
Stayed in April 2023
Reviewed: April 10, 2023
Spencer
United States of Americarestaurant service and food were awful
room and location
Stayed in April 2023
Reviewed: March 23, 2023
Harold
United States of AmericaBath rooms were dusty
Location
Stayed in March 2023
Reviewed: March 11, 2023
Dean
ItalyThe water pressure of the shower was the worst of all hotels we have stayed. Good hotel and good room, but for what you pay the shower was a total joke.
Nice clean room
Stayed in March 2023
Reviewed: March 9, 2023
Jimmie
United States of Americanothing
location
Stayed in January 2023
Reviewed: March 2, 2023
Thomas
United States of Americaserious parking issues, insolent staff
not much
Stayed in February 2023
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