623 Union Street, Nashville, TN 37219, United States of America
#117 of 198 hotels in Nashville
Guests' ChoiceBased on 797 hotel reviews
7.8Cleanliness
8.4
Comfort
8.6
Location
8.8
Facilities
8.1
Staff
8.6
Value for money
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 7, 2024
Erl
United States of AmericaWe’ve stayed here many times. However, the price has gone up so much we typically don’t anymore. However, I got a decent price this time. BUT Was not told that the garage was closed down for construction which I’m guessing is why the price is a little lower this time.
Great hotel, aesthetically pretty, clean, accommodating and close to Broadway.
Stayed in May 2024
Reviewed: April 27, 2024
Tracie
United States of AmericaGreat location and very friendly staff
Stayed in April 2024
Reviewed: April 4, 2024
Daniel
United States of AmericaAn additional $60 to park in the hotel's parking garage
Offered free beer when I checked in, who doesn't like free beer?! Short walk to Bridgestone/Broadway Room was very nice, bed was super comfy
Stayed in February 2024
Reviewed: March 30, 2024
Daniel
United States of AmericaTv needed to be fixed with Roku. Missed a chair by table
Location
Stayed in March 2024
Reviewed: March 17, 2024
Kenneth
United States of AmericaConstruction
Stayed in March 2024
Reviewed: March 5, 2024
Richard
United KingdomSlow WiFi Limited food options Ongoing construction work
Location Staff Complimentary Water
Stayed in January 2024
Reviewed: February 12, 2024
Kevin
United States of AmericaThe constructions noise. Room not ready when we got there due to big party.
Stayed in February 2024
Reviewed: January 18, 2024
James
United States of AmericaNo heat in lobby, bar was cold, some of the staff at bar weren't too cordial.
Nice gym, centrally located....
Stayed in January 2024
Reviewed: January 2, 2024
Carla
United States of AmericaThey charged me twice for the room.
Very nice clean hotel with great staff!
Stayed in January 2024
Reviewed: December 29, 2023
Berthet
United States of AmericaNothing
Location and the quality of the services
Stayed in December 2023
Reviewed: December 16, 2023
Yifei
United States of AmericaA bit noise from nearby construction. But only in afternoon and don’t really bother.
Everything. The staffs here are nice and helpful, the room is big and comfy.
Stayed in December 2023
Reviewed: December 10, 2023
Blaine
CanadaNothing.
The staff were great. The property was nice but could use some upgrades.
Stayed in November 2023
Reviewed: November 26, 2023
Sheila
United States of AmericaHotel starting to look a bit run down in places, but overall clean, great location and good price.
Perfect location! Loved the shuttle fo b to Broadway street!
Stayed in November 2023
Reviewed: November 23, 2023
John
United KingdomThe Booking.Com description included a pool which it doesn’t have!
The room was great size, bar staff excellent and cool facility of being able to borrow vinyl & a record player for in room playing!
Stayed in November 2023
Reviewed: November 11, 2023
Jurriaan
NetherlandsIt is a redecorated out dated hotel. Great work they did in the lobby . . . but the rooms are old. And no fridge. You have to make reservations to get one
The lobby and staff is awesome.
Stayed in October 2023
Reviewed: November 8, 2023
Gail
United States of AmericaVery large hotel that was very busy. Elevators were very slow over the weekend with lots of people staying here.
Walkable to Broadway (6 blocks or so) and they have a shuttle service. We paid extra for the breakfast that was very good, you order off the menu. Valet parking was helpful.
Stayed in November 2023
Reviewed: November 6, 2023
Marcia
United States of AmericaParking and Breakfast fees were not disclosed upfront. Took me over my budget.
It was clean and location was convenient.
Stayed in October 2023
Reviewed: November 6, 2023
Audra
United States of AmericaHow the hotel put a hold on my card of $205.91 and never returned it even after 3 months.
I like how quiet it was in the city
Stayed in September 2023
Reviewed: November 6, 2023
Rendi
United States of AmericaThe elevators!!!! 4 elevators and only 2-3 worked. It is unacceptable to wait 12+ min for an elevator. Also, I don't recall reading that parking costs $50/$60/day.
Friendly check-in staff, comfy bed, quiet room.
Stayed in November 2023
Reviewed: November 4, 2023
Amanda
United States of AmericaTheir parking was a mess. We had trouble with the parking arms & the elevators were not working, HOWEVER, the staff really did their best to make up for it & the parking shuttle drivers as well as the shuttle drivers to downtown were fantastic!
Great location, Very friendly staff, well maintained property, shuttle to downtown
Stayed in August 2023
Reviewed: November 2, 2023
Donna
United States of AmericaWebsite booked on said breakfast included and we were told we did not qualify for it, however the staff did provide us with the coupons for the inconvenience. I was also looking for parking and when we pulled in, we had to pay $50.00 also an unexpected charge.
Clean and in good location, friendly staff
Stayed in November 2023
Reviewed: October 31, 2023
Donna
United States of Americahad to go up 4 floors to use mirowave every floor needs one
got there really early 8:am was told they would call when a room was ready by 11 :30 i was all checked
Stayed in October 2023
Reviewed: October 31, 2023
Kathleen
IrelandThe fact that you could not get into the club on the fifth floor
staff were very friendly and helpful
Stayed in October 2023
Reviewed: October 30, 2023
Janna
United States of AmericaThe elevators weren’t always working well and the bathroom sink would fill when we flushed the toilet or showered. So some plumbing issues in our room. Other than that the room was comfortable and beautiful.
This was a great spot location wise!
Stayed in October 2023
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