The hallway had a bad smell . No hair dryer in the room . Requested one and they never sent one to my room .

Stayed in April 2024

House keeping did not come to the room everyday. It had to be requested and even then the cleaning was mediocre

There were a lot of activities on the premises. The suite was huge. Very spacious

Stayed in April 2024

I never received towels for my room of 3 guest. Change of the adult swim up bar at water park.

Everything was there for the kids to enjoy.

Stayed in April 2024

Seems like there's no staff! Room service didn't exist! I had to go to the front dest for things theroom should have provided extras of, like blankets, tissues, and towels. There were only 2 places to get food from, and they were sold out of things every kid wants like pizza.

The hotel is kid friendly, so the kids always have something to do

Stayed in April 2024

All the kids running around

It was ok

Stayed in April 2024

Very noisy. Seemed a little run down in places.

Room was large and clean. Changed theme good for families.

Stayed in April 2024

I didn’t like the fact that you had to pay for daily parking when you’re staying at the hotel I think that the parking should be free for guest that is staying at the Showboat hotel.

N:a

Stayed in April 2024

The air conditioning in our room stopped working the first night. The furniture is very outdated. There weren’t too many outlets. The ice machine did not work. The linen on the bed was very thin of poor quality.

The staff was helpful and friendly. Amanda at the front desk was amazing and professional

Stayed in April 2024

It's old, faded and feels generally neglected outside of the rooms (which are good). They closed the casino, which I didn't know, and this is a more slots and kids vibe than anything else. Parking costs about $26 a night which is crazy.

Nice room with sea view.

Stayed in April 2024

Overall the hotel was nice however I will say the rooms are a bit outdated. But they are clean and comfortable.

Great price. Good location to take children due to having several activities they can participate.

Stayed in April 2024

Only 2 restaurants in the actual hotel and the are basically pizza and burgers, and the room wasn't that clean. There was reddish hair in the shower. I prepared for that based on the reviews, so I cleaned the room when I arrived.

The Balcony and Spa Tub

Stayed in April 2024

That there was not free parking included.

Close to the concert we were attending and decent restaurants.

Stayed in April 2024

The price of the tickets were way too much. I spent over $70 for the tickets for one day and then it went down to $49 the next day, but I don’t feel you should have to pay each day. You’re staying there as long as your guest in the hotel, it should be included in the first price of your night of your stay in your room if you are outside guest, then you should have to pay each day you come in but as long as you’re staying there, it should be free for you to enter the waterpark once you pay one time

The location was good. I like the fact that they did build an indoor waterpark for everyone for the adults and the kids, but I feel bad once you buy your ticket and you’re staying there. You should have access to the waterpark every day as long as you’re staying in the hotel if you’re outsiders coming in then of course you should pay each day you come in the hotel is very old. The rugs could use washing and vacuuming daily. It was stains in the rugs, the hallways didn’t smell clean The rug smell like an old mop my mirror in the bathroom was broken. The bed had no mattress cover underneath the sheets. It was just a pure mattress which also had stains on it with the sheet on top of it way more restaurants that need to be open, catering to children and adults, and they need way more staff to help out and answer questions when people have questions

Stayed in April 2024

No microwave

Amenities & location

Stayed in April 2024

I got a ticket even though I paid for parking

Everything

Stayed in March 2024

The hotel should offer breakfast. Also, the waterpark and the pool were closed so my kids didn’t get to do any water activities. Also, parking was $25 a day.

This is a great hotel to stay at if you’re traveling with children. There was so much to do to keep them occupied. There was an Arcade, mini golf, roller skating, mini bowling, and a really nice Go-Kart track. The rooms were a nice size and up to date. The bed was comfy and the pillows were soft. I will certainly be going back.

Stayed in April 2024

I didn’t like the fact that the adult park was completely gone. No warm water, too many kids everywhere. Also Sunday the day to check out the elevators went down and couldn’t get back upstairs to get my girlfriend who had luggage and had to take the stairs from the 20th floor. That was a disaster.

I liked the waterpark

Stayed in April 2024

I didn’t like the smell coming from the rugs it was really bad like cat piss smell

Every thing but the rug smell

Stayed in April 2024

There were some issues with checking in. We were originally given a standard king room without being told that the House of Blues Suites Junior Suites were being renovated and were surprised to see the standard room when opening the door. When going back down to the front desk we were told that the suite shouldn't have been available for booking online. Another employee overhead the conversation and said the rooms were available. We were then given the correct room we booked. Just some communication to the front desk staff and transparency with guests would have prevented the issue from happening.

The location is great with lots of attractions in walking distance in the area. We booked a House of Blues Suite that has a unique vibe with the decor. Loved the layout of the room and had plenty of towels and toiletries. The room was in a quiet section of the hotel. We basically had the floor to ourselves.

Stayed in April 2024

Staff was a bit rude. It is a non-smoking hotel but had many areas that reeked of marijuana. Although the hotel room was clean, the common areas (hallways, elevators, etc) were outdated and filthy looking. They charged a $175 security deposit at checkin for a one night stay (2 adults, no kids, no pets).

The room was very clean. The bed was very comfortable. The view of the ocean was amazing.

Stayed in April 2024

Rude stuff, overcrowded, on the check out day wait for elevator was over 45min - longer than on the cruise ship , then waiting for the car - another 30 min. Too many screaming kinds , nowhere to even buy coffee. Won’t come cack.

Location and price was great

Stayed in March 2024

Run down. Stained furniture and the beds were way to soft

Location & price

Stayed in April 2024

They don’t serve breakfast until 11 which is legit the time you check out. They barely have ANY food options available unlike the other hotels who have wonder array of restaurants and casual dining. We legit walked next door to the ocean for late night snacks and breakfast because this place just has nothing to offer food wise. It’s also a hotel without a Casio so there are a TON of kids and the halls ways are usually filled of running and screaming kids. I wanted to save money coming down on the weekend but next time I’ll just pay the extra and stay at the ocean. I won’t have to walk for food and I won’t be bothered by yelling in my room.

The arcade is super cool and open until 2 on weekends so it really gives you more to do than gamble late at night

Stayed in April 2024

The water park And the entertainment

Stayed in April 2024