170 South Market Street, San Jose, CA 95113, United States of America
#14 of 82 hotels in San Jose
Guests' ChoiceBased on 208 hotel reviews
8.5Cleanliness
9.1
Comfort
9.2
Location
9.2
Facilities
8.8
Staff
8.9
Value for money
8.1
Free Wifi
6.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: June 4, 2024
Marilou
United States of AmericaNo complaints
Everything is perfect for us. I always look for comfort, good food, good ambience, comfy bed, pillows, and good smell of the hotel when you enter the lobby.
Stayed in May 2024
Reviewed: April 25, 2024
Gina
United States of AmericaGreat room with comfortable bed and all the necessities. Excellent location near lots of great restaurants, clubs, museums. Great service. Nice on-site restaurant.
Stayed in April 2024
Reviewed: April 23, 2024
Israel
United States of AmericaParking availability slim to none. Unable to park personal vehicle without having to park long distance. The valet location and valet parking wasn't as convenient as you would expect.
Everything was clean and new and very comfortable. Shower amenities were great quality.
Stayed in March 2024
Reviewed: April 21, 2024
Dianna
United States of AmericaThere was only seating for one in our room Cable was extremely difficult to access
Stayed in March 2024
Reviewed: April 15, 2024
Melanie
AustraliaBreakfast was very expensive. Restaurant was good but very expensive.
Excellent location close to restaurants. Bar area had a brilliant atmosphere and was popular. Room was really nice and comfortable.
Stayed in March 2024
Reviewed: April 8, 2024
Haley
United States of AmericaStaff was a little short.
Beautiful space.
Stayed in March 2024
Reviewed: April 8, 2024
Eva
United KingdomNA
Clean rooms. Clean sheets. Bottle water always available in the room. Nice breakfast. Close to the Catholic Church
Stayed in March 2024
Reviewed: March 4, 2024
Barbara
United States of American/a
The architecture in the building was stunning! It was located just steps from the restaurants I needed to go to (Morton's and Scott's). Also within 10 minutes of SAP Center and San Jose Amtrak Station, which I also needed to go to. The beds in the room were super comfortable. We had a nice view of the city.
Stayed in March 2024
Reviewed: March 2, 2024
Otoniel
United States of AmericaI think the fact that it didn’t have a jacuzzi in room
Beautiful
Stayed in February 2024
Reviewed: February 25, 2024
Felix
United States of AmericaThe shower was slippery and shower head didn’t work. The lock on the window was gone was scary having our kids alone. The toilet was leaking water.
Beautiful
Stayed in February 2024
Reviewed: January 26, 2024
Ericka
United States of AmericaThe parking , they don’t allow to parking in the hotel need to look for parking outside.
The building
Stayed in January 2024
Reviewed: January 22, 2024
Yvonne
United States of AmericaAntenna cable connection was spotty. Hotel staff could not identify the different Nespresso coffees (coffee pods unmarked, not sure which one was decaf). So the amenity to use coffee became unavailable to me. Herbal tea not available, only black & green. No chamomile or peppermint. Late night bar, no small plates kitchen doesn’t stay open for minimum food. Market doesn’t stay open late night.
I like the close proximity to the Metro Bus Line and Train. The bus station is across the building. The cleanliness of the room was positive. Modern furnishings and bathroom fixtures. Liked the fridge and updated modern thermostat.
Stayed in January 2024
Reviewed: January 17, 2024
Sarah
United States of AmericaI like that it was easy to find and very clean. Everything looked up to date and elegant.
Stayed in January 2024
Reviewed: December 31, 2023
Riina
United States of AmericaTerrible, almost contious noise from airplanes. We did not sleep many hours because of the noise.
Big, clean room. Nice breakfast included. Swimming pool and sauna! Great lobby bar.
Stayed in December 2023
Reviewed: December 27, 2023
Latonya
United States of AmericaThe Christmas light crowd! I checked in and there were people everywhere. It was loud and unexpected but I understand the event was put on by the city.
The location, the fitness center and the friendly staff
Stayed in December 2023
Reviewed: December 26, 2023
Sok
SingaporeChargeable wifi
We arrived slightly early before check in time and were allowed to check in. Room was clean & spacious. Comfortable bed. Toilet was clean and bright. No bath tub. Only have valet parking @ usd47. there was a seating area at level P to claim the car, it’s pretty convenient. Wifi chargeable @ $15/day.
Stayed in December 2023
Reviewed: December 1, 2023
Emad
Saudi ArabiaI found it very difficult to get something to eat or drink after midnight.
The hotel is quiet, comfortable, and very private.
Stayed in November 2023
Reviewed: November 9, 2023
Tobias
United States of AmericaIn room guest services very uneven. Request for turn down service was accepted by staff but not done as promised.
Nice room and location. Recently refurbished. Very nice cocktail lounge.
Stayed in November 2023
Reviewed: October 18, 2023
Eric
United States of AmericaWe loved everything about the property great service perfect location room was wonderful
Stayed in October 2023
Reviewed: October 12, 2023
Jacqueline
United States of AmericaThe pool was so relaxing and the bar
Loved the location and the amenities the hotel had.
Stayed in October 2023
Reviewed: September 20, 2023
Benjamin
United States of AmericaParking was a bit of a hassle. Valet staff were great, but it would be nice to have faster access to our car.
The location was great, walking distance to restaurants. Our kids enjoyed the pool even though it was a little chilly. Room was quiet.
Stayed in September 2023
Reviewed: September 11, 2023
Linda
United States of AmericaWe didn’t like the view which was a brick wall
It was close to the event we were attending.
Stayed in August 2023
Reviewed: September 9, 2023
Patrick
NigeriaThe King Suite does not have visitors toilet. That's odd.
Good location. Well laid out facility. Clean.
Stayed in September 2023
Reviewed: September 8, 2023
Erika
United States of AmericaThat the phone and shower shelve were broken. Just hope that was noted when I called front desk.
Comfortable and clean
Stayed in September 2023
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