We have no complaints for this facility, very accommodating.

Outside of the pool slightly crowded the grandkids really enjoyed the pool. The continental breakfasts were some of the better ones we have encountered, keep up the choices.

Stayed in November 2021

The carts were not good

The breakfast was great

Stayed in October 2021

The carpet needed to be tightened in room. Could not get vending machine for food to work, even with staff help.

We enjoyed the selection at breakfast. The pool and hot tub were very nice. Our room was comfortable and clean.

Stayed in October 2021

We arrived at 11pm, after having drove across country from Washington on our way to Indiana. We were exhausted. Upon entering our room, we immediately smelled cat urine. It was so strong. Then it was hot and really humid in the room. But it had a view of the parking lot where our truck and Uhaul trailer were parked. We turned the air conditioning on. The room was 73 degrees. It was so slow to cool the room. When we checked out it had only cooled to 68 degrees. We typically keep our home A/C on 67. But it didn't feel like 68°. It was so stuffy, humid, and uncomfortable. It was frustrating because we paid $260 for this one night. Our room was a handicap accessible room. My husband and I thought maybe someone had a feline support/service animal that may have had an accident. We have cats and know it's difficult to remove the odor. The smell lessened as it cooled off, but it never went away.

The front desk attendants were absolutely the sweetest! They were so helpful to us and recognized our exhaustion. They recommended a restaurant that had really good food and delivery service at that late hour. Besides the smell of cat urine in our room, it was spotless. No fingerprints, no stray hair from previous occupants, nothing. And the toiletries were JD Watkins brand. Which I really liked. The breakfast offerings were good, they were just cold. Had it been warm, it would've been great. We'd stay again but would request to inspect the room first.

Stayed in September 2021

I was very disappointed in the pool/hot tub area. It was very run down and dirty. I swam with my kids and repeatedly found hair and debris in the water. Lots of dirt and scum.

This was the best breakfast we had on our trip to the Black Hills. Lots of variety.

Stayed in July 2021

There was a used pillow behind the easy chair. Other than that, it was great

Stayed in September 2021

Price of room.

Breakfast was pretty good. Was very busy as hotel must have been full.

Stayed in August 2021

thermostat in room didn't work great

good location, clean, pool was great

Stayed in August 2021

See above

I didn’t have the breakfast because we normally eat something simple in the room. We were not in the hotel long at all. Just to sleep. My son fell in the shower and cut his back so maybe something non slip on the floor of the shower would help.

Stayed in August 2021

My kids enjoyed the pool.

Stayed in August 2021

The ac unit didn't cool in the room but the front desk brought us a fan which was nice and helped a lot. The breakfast was not the best....Jimmy Dean sandwiches...wish there was a hot breakfast

The satf was very accommodating

Stayed in August 2021

We had 2 rooms on our stay, one of the rooms were really really bad at getting ac down to cool the room after such a hot humid day even at night it didn’t cool down. Shower-head wasn’t as good at sending water through as expected and it fell short of what it looked like.

The beds were extremely comfortable, the room size was good for the family, the rooms were clean, and the facility felt safe. The frig and microwave worked excellent for all our needs. Staff was superb getting our rooms closely together.

Stayed in August 2021

The chairs in the room were uncomfortable for a larger person and hard to get out of. Normal size person tried it and did sink down quite a bit.

Location, breakfast and staff were all very nice. There was a tree blocking the sign which initially made it difficult to spot the hotel until approached from a different direction.

Stayed in August 2021

There was not anything we did not like.

We loved the cinnamon rolls!

Stayed in July 2021

The didn't clean the room or replenish our towels had to go to front desk to get more

The location

Stayed in July 2021

The location was great, the kids loved the pool!

Stayed in July 2021

Price, but we understand the time of year.

The room was clean, quiet, and the breakfast was very good.

Stayed in July 2021

Sink had extremely slow drain other than that it was very nice

Very clean and comfortable. Close to the highway.

Stayed in July 2021

The front desk staff doesn’t go out of its way to be friendly. My room, upon arrival, appeared more like what I would have expected at a much “lower class” hotel…lamp shades were crooked, window curtain was in array, bed looked like it had been laid on after it was made. Doors to rooms close loudly, so getting to sleep or sleeping in is difficult.

Love the location. Easy access to I-29, I-229, other main streets, shopping, restaurants, etc. Comfortable rooms.

Stayed in July 2021

Staff was very helpful finding a place for us to go eat. Went to the Roam by suggestion it was incredible place to go

Stayed in July 2021

Washer and dyers out of order on every floor. One of the main reasons we stayed.

Stayed in July 2021

Room needs to be Dusted better. Lamps and other items were very dusty.

Good location to my medical facilities

Stayed in June 2021

The pool area was nice, however, there was old food on the floors and in the pool areas and the hot tub needs cleaned. For the price, everything should be spotless.

Size of our room was awesome, and cleanliness of room was excellent.

Stayed in June 2021

Nothing

Clean, friendly and good value for needs.

Stayed in May 2024

Price was a little high.

Very comfortable beds. Nice ,clean rooms, and all areas I was in. Very good breakfast.

Stayed in May 2024