4114 East Genesee Street Road, Skaneateles, NY 13021-8209, United States of America
#2 of 7 hotels in Skaneateles
Guests' ChoiceBased on 287 hotel reviews
9.1Cleanliness
9.4
Comfort
9.3
Location
9.2
Facilities
9.1
Staff
9.4
Value for money
9.1
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 21, 2024
Susan
United States of AmericaIt was a nice to start to have the basics to start the day before we went for a full breakfast.
Stayed in May 2024
Reviewed: May 3, 2024
Friedemann
GermanyWe are relatively tall guys, the upper bathroom was a bit smaller for us.
No problems checking in, nice area around, super clean, big house & well equipped. Provided with free snacks and beverages.
Stayed in May 2024
Reviewed: May 2, 2024
John
United States of AmericaLost electric on final morning
Na
Stayed in April 2024
Reviewed: April 7, 2024
Heather
United States of AmericaClean and quiet
Stayed in April 2024
Reviewed: March 25, 2024
Amanda
United States of AmericaBed uncomfortable
Staff was so friendly! Room was even better than the pictures. Jacuzzi was amazing. Only negative was the bed was uncomfortable. But otherwise great stay!
Stayed in March 2024
Reviewed: February 23, 2024
Aymee
United States of AmericaIt was nice
Quaint and quiet
Stayed in January 2024
Reviewed: February 22, 2024
F
United States of AmericaThe gentlemen that checked us in was pleasant and humorous. He took time to show us some highlights of the area complete with two different maps for our use!! The bungalows were quaint and quiet. And it was a short drive into town!! Thanks for a relaxing weekend.
Stayed in February 2024
Reviewed: February 19, 2024
Rachel
CanadaNothing to dislike - however we were disappointed that we booked this room for the spa-tub (special upgrade for my birthday), but it spewed out pipe residue, making it unusable. Hopefully this will be fixed for our next visit!
This was our second stay, but our first time staying in the apartment. We loved that it became our home for a few days, with everything we needed. It’s just outside of town, but a very easy drive, and puts you right on track to explore the area.
Stayed in December 2023
Reviewed: February 17, 2024
Dawn
United States of AmericaClean , friendly
Stayed in February 2024
Reviewed: February 15, 2024
Oana
CanadaNot much really. Excited for the opportunity to book again at a later time.
It was relatively close to where we needed to be. It was lovely, like a little house away from home. Everything we needed was right at hand.
Stayed in February 2024
Reviewed: January 22, 2024
Jessica
United States of AmericaNothing that I can think of.
The room was dark and quiet and I slept very well which doesn't happen very often, especially away from home!
Stayed in December 2023
Reviewed: January 22, 2024
James
United States of AmericaToilets are to short and now steps or handles for the hot tub. 997-9303
Super clean and comfortable!
Stayed in January 2024
Reviewed: December 12, 2023
Megan
United States of AmericaQuiet but close to everything! Staff at check in was great with lots of local suggestions to share. Had everything we needed
Stayed in December 2023
Reviewed: November 15, 2023
Patrick
United States of AmericaWe loved how easily the check-in process was over the phone. The location was what we were looking for. Lastly, our room was very spacious and clean!
Stayed in November 2023
Reviewed: November 14, 2023
Sandra
United States of AmericaHonestly, this was home without being home. Some serious thought went into setting up these bungalows. Everything we could need was provided. Real dishware, utensils, cutting board, and wine glasses. Robes, a little package with cotton balls, quiptips, a nail filer. Complimentary snacks and drinks were included as well. They went above and beyond, providing a list of restaurants throughout the area and things to do. Thank you, I will definitely be returning.
Stayed in November 2023
Reviewed: November 13, 2023
Elliott
United States of AmericaNothing
These are individual bungalows that are private and beautiful. They are secure and well lit. Parking is right at the door. You are minutes from downtown Skaneateles, but in a quiet location for sleeping.
Stayed in November 2023
Reviewed: November 12, 2023
Shari
United States of AmericaNothing
Beautiful, close by shops and restaurants, fireplace
Stayed in November 2023
Reviewed: November 12, 2023
Kalee
United States of AmericaThere isn’t anything we didn’t like.
The property was very well maintained and very close to the shops and spa. There were complimentary snacks and drinks (pop, water, OJ) and I thought that was an amazing touch. Not many places do things like that!
Stayed in November 2023
Reviewed: November 7, 2023
Ronald
United KingdomWe only didn’t like the fact that we couldn’t spend longer at the resort!!
We liked everything possible! However due to a four hour long passport problem at Niagara Falls/USA border we didn’t arrive at Skaneateles Suites until after dark, so couldn’t assess the surroundings (lovely!) until daylight as we were checking out! The amenities were good, beds really comfortable and garden surroundings beautiful!
Stayed in October 2023
Reviewed: October 18, 2023
Esther
United States of AmericaWell kept
The cabin was charming and cozy.
Stayed in October 2023
Reviewed: October 18, 2023
Richard
United States of AmericaQuiet, clean and comfortable. Property is lovely in the fall. Mike at the front desk was hilarious, very knowledgeable about the area with recommendations and very welcoming.
Stayed in October 2023
Reviewed: October 11, 2023
Dan
United States of AmericaOnly thing I wish would have been different would have been a king size bed. It's a difficult to go from king size to Queens but queen size seems to be very common with most of the locations in that area
Cottage was super clean and definitely ready for us. Also we arrived late in the late check-in was a piece of cake. We didn't really meet anyone in the staff but also had no reason to seek them out. The entire property though appears to be very well kept and has been updated. I'm sure they're proud of their property.
Stayed in October 2023
Reviewed: October 9, 2023
Lisa
United States of AmericaWe got in late and the late check in was so simple. As soon as we pulled in night security found us so we knew we were safe. The personalized touch. We brought our dog and they left biscuits for him. The staff was friendly and great. The drinks in the mini fridge when we got there were great after the 5 hour car ride we had.
Stayed in October 2023
Reviewed: October 5, 2023
Patricia
United States of AmericaThe last night of our stay the unit next to us was loud, think it was guests who had attended a wedding. The mattress on the sofa bed, while new, wasn't that comfortable. An added mattress topper might help.
Beautiful grounds, easy drive to town, and free parking at their other location in town. The treetop unit was clean, very nice and spacious and the staff very attentive. The queen bed had a comfortable mattress and we appreciated the full size appliances in the kitchen setup which also included dishes, pans, and utensils.
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content