2075 North Rugby Road, Hendersonville, NC 28791, United States of America
#3 of 10 hotels in Hendersonville
Guests' ChoiceBased on 240 hotel reviews
8.2Cleanliness
9.0
Comfort
8.7
Location
8.8
Facilities
8.4
Staff
8.6
Value for money
8.4
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 31, 2024
Debbie
United States of AmericaThe promised view of our cabin accommodations from both booking.com and their personal web-site shows each room having mountain and river views. Neither of which were true. I really wish they would not show generalized pictures when you are booking so far away. I even upgraded according to booking.com. We had a beautiful forest view with a glimpse of "mud creek". We had a couple of hick ups in the beginning with the room situation but the manager corrected the situation for both things quickly and the rest of our trip was just perfect. The view is beautiful at their restaurant and pool deck just not necessarily from your room. It would have been nice also if they would have put a reminder in their correspondence that the bar and restaurant go together and they are both closed Sunday and Monday's. We like to end the night with a glass of wine, be close to the room, and this was a bit disappointing. They show happy pictures of people and events held at the property which doesn't pertain to the services the regular hotel or cabin guest might want or get to experience on an average stay. I really feel like the descriptions and pictures on both sites should be re-worked. Just state the lower cabins are the smaller size rooms with shared balconies and forest view near walking trail. Then state the upper cabins are two stories with private balconies with sunlight views of the forest. I talked with a hotel guest and they didn't have a mountain or river view either, "not what was depicted on booking.com for the property" according to her. Up-dated or more accurate information would make this place much more successful.
It was a beautiful property. It was close enough to Hendersonville to go have a wonderful breakfast and visit several wineries. Their Elevations Restaurant looks out onto the mountains which is perfect for sunset. The menu was priced reasonable to have just appetizers or full entree. The chef and staff there were extremely friendly. Our meal was cooked perfectly. The bar is very small but the bar manager was over the top super and friendly.
Stayed in May 2024
Reviewed: May 27, 2024
Thomas
United States of AmericaCleanliness of the hall way was an issue. mud on the floor and stairs for 4 days.
Very comfortable bed and the room was good size.
Stayed in May 2024
Reviewed: May 21, 2024
Clara
United States of AmericaHouse keeping never came to change towels and didn’t have enough shampoo, soap, etc. Toiletries were very meager.
The landscape is beautiful and there are trails right off the cabins. Rooms are cute. Plenty of parking.
Stayed in May 2024
Reviewed: May 20, 2024
Michelle
United States of AmericaNo privacy
The room was nice, bed was comfortable
Stayed in April 2024
Reviewed: May 13, 2024
Dana
United States of AmericaWe stayed in room 101. Above us was the dining room, so we heard everything. The bed had no box springs, just 4 slats, so sleeping was not ver comfortable. A few outlets didn’t work, and the shower curtain was missing. During the stay, the shampoo and conditioner container fell off the wall, which was no big deal. The internet wasn’t very good, and the TV remote was missing. Again, we loved it there, except for a few minor things.
We love the staff, they were all very friendly and helpful. The dinner was great, and loved the wine selection. The views out back are amazing, and can’t wait to come back for a massage this time. We love Hendersonville.
Stayed in May 2024
Reviewed: May 6, 2024
Chelsea
United States of AmericaSeemed like they were new to hotels and hospitality and some common materials were not provided in rooms and some amenities that were mentioned when booking were not available.
Property stated lots of amenities that did not see to be available during my stay. But overall was a nice and quiet property, would come back.
Stayed in May 2024
Reviewed: April 17, 2024
Nixenia
United States of AmericaFire alarm kept going on and off
Cleanliness
Stayed in April 2024
Reviewed: February 25, 2024
Allen
United States of AmericaThe rooms where very nice and the bathroom was beautiful. The beds and pillows very comfortable i really didnt want to leave. There is a beautiful view behind the property. The pool isn't heated but there are 2 hot tubs. However, it's only 18yrs+
Stayed in February 2024
Reviewed: January 9, 2024
Andres
United States of AmericaSofa-bed was dirty and had no extra sheets or pillows cover for it. There is no lobby or person to ask for it at the time I found out. (Late night). To check in, you are supposed to get an email with some kind of steps and information like room number or the rooms code, I didn't get any, so I called the number that the bartender told me and the person at the other side of the line wasn't happy to explain me how to get in my room or how things works. Pretty much, it's like self-service.
Stayed in January 2024
Reviewed: December 1, 2023
Kem
United States of AmericaNothing!
The location was peaceful and serene!
Stayed in November 2023
Reviewed: October 17, 2023
Ronald
United States of AmericaAirplanes flying over 7 last night
Very clean, nice hot tub, lovely facilities and immaculate Cabins Did not like someone's barking dog, but staff was prompt to have the owner take it inside.
Stayed in October 2023
Reviewed: October 2, 2023
William
United States of AmericaBath was little on the small size.
Location was great.
Stayed in September 2023
Reviewed: September 21, 2023
Andrew
United States of AmericaNoisy especially from the room above us
Delicious food, but, be prepared to wait for it
Stayed in September 2023
Reviewed: September 16, 2023
Traveler
United States of AmericaBeds were very comfortable!! Prices at restaurant were not reasonable. Smell in cabin from cleaning supplies was overwhelming. Floors make black marks on feet if you go barefoot. Sky lights and ceiling windows in bedrooms have no darkening capability so we did not sleep very long. Outside lights stayed on all night and shined into the cabins bedrooms. Only views to the mountains is the restaurant outdoor seating. Trees need to be trimmed on tops majorly! Makes no sense to have Mountains but you can’t see them because of no tree maintenance.
We liked the hot tub, pool, and cabins because we had it to ourselves. If it was fully booked, not sure if it would’ve been the same.
Stayed in September 2023
Reviewed: September 15, 2023
Michelle
United States of AmericaThe tall step running the width of the room the coffee maker and refrigerator were on the upper edge and you had to stand on the lower edge to access anything. Our room was in the bottom level in the back and we could hear everything above us. It felt like a ‘pod’ or a guest room in a garage. Electrical Receptacle on the ceiling and fuse box in full view. Warnings about extra charges for dirty towels and unregistered pets. The terrain is an extreme slope which has been terraced but has a lot of stairs. The check in was a bit odd. We were sent an email with contactless check in instructions but had to call to find out our room # and location. I was told I needed to give them a CC # before I could check in and wasn’t comfortable giving that info over the phone. So I had to go to the location and give them my CC info and find out where our room was located. Not very convenient in most respects.
Very clean room and a comfy bed. Nice shower/tub! There is a restaurant on the premises and a pool. We didn’t have the opportunity to use either but looked very nice.
Stayed in September 2023
Reviewed: July 27, 2023
Jon
United States of AmericaNice warm pool. Great Blue Ridge view.
Stayed in July 2023
Reviewed: July 3, 2023
Schloenbach
United States of AmericaBreakfast was not included and we did not purchase it
Stayed in July 2023
Reviewed: June 12, 2023
Regina
United States of AmericaN/A
Quiet area and clean room
Stayed in June 2023
Reviewed: May 14, 2023
Joe
United States of AmericaStairs up to bedroom were a little much for seniors. Property area surrounding the cabin and down to the river needs some cleaning up.
Very nice cabin. Pool area was nice although we didn’t use it.
Stayed in May 2023
Reviewed: April 24, 2023
Brittany
United States of AmericaYou can tell it's new and they are still making renovations. A continental breakfast would be nice even if it's just coffee, orange juice and cereal and bagels.
Pool and hot tub were nice it was very clean and homely vibe.
Stayed in April 2023
Reviewed: April 23, 2023
Tina
United States of Americaweird layout no staff visible, lots of locked doors, Ukrainian flag hanging from the balcony
has a spa and a bar
Stayed in April 2023
Reviewed: April 15, 2023
Jordan
United States of Americanice room, clean, quiet
Stayed in April 2023
Reviewed: December 18, 2022
Kaitlyn
United States of AmericaThere’s a coffee maker in the room, for some reason it didn’t start so we checked the water and it was dirty with white things in it and the filter was slimy
very nice and well decorated
Stayed in December 2022
Reviewed: July 19, 2022
Nathaniel
United States of AmericaBack cabins under construction.
Easy access to rooms.
Stayed in July 2022
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