9900 Matthews Park Drive, Matthews, Charlotte, NC 28105, United States of America
#143 of 184 hotels in Charlotte
Guests' ChoiceBased on 596 hotel reviews
6.9Cleanliness
7.3
Comfort
7.3
Location
8.1
Facilities
7.0
Staff
8.0
Value for money
7.2
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 30, 2024
Shayla
United States of AmericaThe toilet leaked every time it was flushed and the hot water didn't last a long time when a shower was taken.
The staff was courteous and helpful with the reservation. The bed was comfortable. The shower had great water pressure.
Stayed in April 2024
Reviewed: March 25, 2024
Jessica
United States of AmericaIt could have been a little cleaner.
Breakfast was pretty good. Well stocked. Check in and out was easy.
Stayed in March 2024
Reviewed: March 11, 2024
Carmeletta
United States of AmericaThe hot water didn’t last long . Breakfast wasn’t appetizing
Very clean friendly staff
Stayed in March 2024
Reviewed: December 7, 2023
Jamar
United States of AmericaHad to kill like 4 roaches, which was the worst thing of the whole stay for 2 days.
Location
Stayed in December 2023
Reviewed: November 27, 2023
Anastasiia
United States of Americacould be more clean, saw some insects
nice place
Stayed in November 2023
Reviewed: November 14, 2023
Daniel
United States of AmericaMusty smell from the old carpet I suspect, but not terrible. No face towels in the room, not an issue for me but for my wife it was.
Facilities are not new or up to date, however they are suitable. Location is good for my needs.
Stayed in November 2023
Reviewed: October 27, 2023
Richard
United States of AmericaThey are trying to do some improvements
Stayed in October 2023
Reviewed: October 23, 2023
Robert
United States of AmericaLocation was good for us and the staff were very friendly and helpful!
Stayed in October 2023
Reviewed: October 21, 2023
Michele
United States of AmericaProperty needed upgrading.
close to many things
Stayed in October 2023
Reviewed: October 14, 2023
Katharina
GermanyThe most comfortable beds we had ever during vacation
Stayed in October 2023
Reviewed: September 18, 2023
Derek
United States of AmericaOnly complaint I have is the bathroom door was of the tracks. I didn’t notice until way later in the night other than that it was decent.
Overall I enjoyed it.
Stayed in September 2023
Reviewed: September 7, 2023
Daniels
United States of AmericaThe rolling chair in the room leather was mostly peeled off and asked the front desk to remove it from the room and replace. The breakfast wasn’t what was expected.
The bed was very comfortable
Stayed in September 2023
Reviewed: August 20, 2023
Trina
United States of AmericaNA
I missed breakfast
Stayed in July 2023
Reviewed: August 1, 2023
John
United States of AmericaThe bathroom should have been equipped with a toilet other than one designed for use in a kindergarten
Reception attitude - so welcoming
Stayed in July 2023
Reviewed: July 30, 2023
Catherine
United States of AmericaThe pool was not open, and we sure would have enjoyed to cool off after a hot day of moving. The hair dryer in the room was not working. I told the front desk person on Saturday, and although I was okay just towel/air drying my hair since the weather was hot, I thought someone have taken care of it while we were out. On Sunday, I told the front desk again when I dropped off the keys. I hope it was taken care of after that for the next guests.
The area was in close proximity of helping my daughter and her boyfriend move into a new apartment and was in a nice area with restaurants near by as well as shopping. The room was clean and adequate. We were able to bring our little dog with us and that really helped. The breakfast was okay, enough to get us started and quickly on our way.
Stayed in July 2023
Reviewed: July 24, 2023
Teresa
United States of AmericaIf the pool had been in service would have been great. that was one of the reasons for staying at Sleep Inn.
The breakfast was good. would like to had a more selective choice of breakfast items. All in all it was good.
Stayed in July 2023
Reviewed: June 21, 2023
Natalie
United States of AmericaThe customer service was very helpful and kind.👍🏾
Stayed in May 2023
Reviewed: June 20, 2023
Kaleigh
Abkhazia, Georgiaawful pillows! definitely bring your own! small bathrooms but not an issue honestly!
great value for the price!
Stayed in June 2023
Reviewed: June 10, 2023
Elizabeth
United States of AmericaThe pillows were too small
Stayed in June 2023
Reviewed: May 22, 2023
Samuel
United States of AmericaN/A
How clean it was..
Stayed in May 2023
Reviewed: April 17, 2023
Samuel
United States of AmericaN/a
It's a nice hotel
Stayed in April 2023
Reviewed: April 10, 2023
Franci
United States of AmericaBreakfast
Stayed in April 2023
Reviewed: March 15, 2023
Foster
United States of AmericaOur bed linen and bath clothes weren’t clean and we had to request a new set to remake the bed. However, once we did that it was tolerable. Also, there was a lot of dust of the table, tv, and appliances.
We loved the location as there were plenty of restaurants nearby.
Stayed in March 2023
Reviewed: February 13, 2023
Kenneth
United States of AmericaExtra fee having my cat with me
Stayed in February 2023
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