12101 Grant St , Thornton, 80241-3123, United States of America
#9 of 11 hotels in Thornton
Guests' ChoiceBased on 627 hotel reviews
5.1Cleanliness
5.9
Comfort
6.0
Location
6.8
Facilities
5.6
Staff
6.7
Value for money
6.0
Free Wifi
6.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 10, 2024
Aeryca
United States of AmericaThe homeless people everywhere.
Price.
Stayed in May 2024
Reviewed: April 1, 2024
Troy
United States of AmericaThe fact that there was no breakfast
There was no breakfast
Stayed in March 2024
Reviewed: March 21, 2024
Alan
United States of AmericaLocation
Location dirty needed maintenance
Stayed in March 2024
Reviewed: March 21, 2024
Alan
United States of AmericaRooms could be cleaned lot better and need maintenance
Rooms need attention
Stayed in March 2024
Reviewed: March 21, 2024
Alan
United States of AmericaThe rooms could use a little bit of maintenance and better cleaning...
Stayed in March 2024
Reviewed: March 13, 2024
Debi
United States of Americasecurity
low deposit
Stayed in March 2024
Reviewed: January 26, 2024
Lukayla
United States of AmericaBathroom door did not open or close well. It was generally hard to find staff as they weren't typically at the front desk. We were only given one towel to share when we listed they there would be two guests in the room. No breakfast was provided. There was a juice machine but the machine was not hooked up. There has a coffee machine set out, but my spouse has to put it together and make the coffee.
The front staff were friendly and helpful. It has a great inexpensive price. The have an indoor pool.
Stayed in January 2024
Reviewed: October 24, 2023
Denis
United States of AmericaThere was no continental breakfast, our first room had exposed electric wire, smelled like dog/smoke in a smoke free room, safety lock was broke on the door, floor was sticky, tv didn't work and damage walls all over. Second room shower had damage.
Stayed in October 2023
Reviewed: October 7, 2023
Sarah
United States of AmericaThe smell of hotel room and the neighborhood had lit of police present
How nice the front desk was
Stayed in September 2023
Reviewed: September 18, 2023
Maria
United States of AmericaLights didn't work,not one working ice machine,hole on floor, no working microwave, doesnt let u know about the deposit being more, and guy was rude. Not worth the money. Location is ok.
Water was hot bed was comfortable
Stayed in September 2023
Reviewed: September 15, 2023
Brad
United States of AmericaNo, EV charging station
No breakfast
Stayed in September 2023
Reviewed: September 4, 2023
Robert
United States of AmericaBroken fixtures and doors not working. A lot of homeless people gathering around the building
Convenience
Stayed in September 2023
Reviewed: July 28, 2023
Pascal
FranceOld furniture, disfunctional lighting, no breakfast, dogs allowed, etc. One dog barked a lot in a room next to mine.
Stayed in July 2023
Reviewed: July 24, 2023
Daniel
United KingdomDoors off hinges and small pokey bathrooms. Didn’t have the double room we’d booked and tried charging us double room rates for a single room. Staff a bit intrusive - requested personal info in the corridor rather than asking us to come to the front desk.
Location has a lot around like restaurants etc.
Stayed in July 2023
Reviewed: July 6, 2023
Stephanie
United States of AmericaOutdated
Location
Stayed in July 2023
Reviewed: June 20, 2023
Jacob
United States of AmericaThere was no breakfast despite being advertised. There was no hot tub despite being shown in the photos. My key card didn't work on the gym or pool door. My remote was missing batteries. My towel was half the size of a normal towel. My door handle only worked if you twisted up instead of down.
Stayed in June 2023
Reviewed: June 17, 2023
Belcamino
United States of AmericaThis place is a joke. It's ran by people who are clearly high on drugs. All the staff resides in site as well. They are extremely inconsistent. People were constantly going in and out the side door which right next to my room. It was crazy!
I liked the coffee
Stayed in May 2023
Reviewed: June 15, 2023
Mary
United States of AmericaToo many homeless people that were not delt with. Constant asking for items.
No breakfast provided.
Stayed in May 2023
Reviewed: June 13, 2023
Socialdsickboy
United States of AmericaPool still under maintenance, was 2 years ago when I was there, guess the maintenance guy is really slow. Noise, place is In worse shape than it was 3 years ago. Signs are gone, thought it closed.
Location was perfect.
Stayed in June 2023
Reviewed: June 7, 2023
Bryan
United States of Americathere is a group of people that are just waiting to steal anything they can, drug deals going on in the parking lot at all hours of the night, people arguing all night , dogs barking , smells of weed everywhere, bathroom light didn’t work, over all bad place,
nothing
Stayed in June 2023
Reviewed: June 4, 2023
Ross
United States of Americakinda run down. door broken. several people - not guests - were loitering in stairwell, by the back door, around the dumpster & in hallways.
convenient location.
Stayed in May 2023
Reviewed: June 2, 2023
Victoria
United States of Americalots of people loitering, some of them looked like they were in drugs. they also tan out if key cards.
nothing
Stayed in April 2023
Reviewed: May 31, 2023
Lopez
United States of AmericaThe one thing that i didnt like is when upon checking in they had charged me a $100 damage deposit fee. Which was only a problem because when i booked my stay with them i read through the details on the site and it said they would only charge a $50 damage deposit fee. So they charged me double what is post on the website. They need to male sure that their guests are aware of the correct damage deposit fee or start charging what is said on the booking site.
The fast service and understanding staff.
Stayed in May 2023
Reviewed: May 27, 2023
Deonte
United States of AmericaI did not like the fact that there where so many homeless and drug users hanging out in the lobby and outside the front of the hotel along with the hostess (the one working when i arrived) was hanging out smoking with them. I didt find out until later a lot of then hang out in the lower level same floor as laundry. I didnt like when walking.in the whole lobby and the floor i stayed reeked of cigarette smoke. When receiving the first room. Half of the outlets where not working and also the lights. The wi-fi was not working as i was told by the first hostess by arrival and the tv was not working, also one of the outlets was broken in half which is a major safety concern. I had some towels missing in the first room also. The comforter had huge holes and some type of wax of some sort stuck to it. I told the night shift hostess and he was very accommodating and very friendly. he left a note for the day shift for me to be switched to a diff room and also came and replaced the tv that was not working that the day shift did not want to deal with. When switched to a diff room the next day, i was told they would have the room reserved and had to turn the original key in; in the morning. I did so but because my day ran so long for work when i got back it was late. When i got there the day shift told me they did not have a room for me and no one told her of this. She seen i was VERY upset and took the time to find me a room in which she did. She also was very kind, accommodating, and apologetic. When i went to the second room it was almost the same problem with the outlets not working. Other then that the second room was better. For some reason my key didnt work for the spa and pool. I wanted to check it out but i didnt find it that important to let them known my key wasnt working. The bed was very comfortable and was able to rest well, hot shower and get some laundry done so that was nice. Besides the first hostess the service was very well
I like the service for the most part. On arrival the first hostess at the desk was horrible, but after, the service was pretty decent. They where very nice to me and even with the problems in the room they where willing to switch me to a diff room.
Stayed in May 2023
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