5625 Dickenson Hwy, Clintwood, 24228, United States of America
#1 of 1 hotels in Clintwood
Guests' ChoiceBased on 97 hotel reviews
8.8Cleanliness
9.2
Comfort
9.4
Location
8.8
Facilities
9.1
Staff
9.3
Value for money
8.7
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 31, 2024
Rebecca
United States of AmericaI have no complaints!
Love the rooms! The staff was so incredibly sweet! Also,Choice the Cat is the sweetest!
Stayed in May 2024
Reviewed: May 19, 2024
Elizabeth
United States of AmericaIt worked out but I could not quite figure out the air conditioner. It was not bad. And it was on me that it was really too late at night to ask. I still slept well.
Great location! The staff was very friendly. The breakfast was great—more than I expected.
Stayed in May 2024
Reviewed: May 15, 2024
Kenneth
United States of AmericaI don’t have any comments for this part.
The room was large and clean. It was in a central location for our trip. The staff was great.
Stayed in May 2024
Reviewed: May 12, 2024
Bridgette
United States of AmericaService! Josh went above and beyond to make sure that we had an excellent stay. It's hard to find customer service like that. Josh was amazing!!
Stayed in May 2024
Reviewed: April 13, 2024
Jessica
United States of AmericaI booked an accessible room. It had pull bars in shower and toilet. But the toilet was not an ADA toilet. It was really low and with someone with a disability made it difficult to use.
Room was clean and comfortable. In the center of clintwood and close to restaurants and grocery store. Breakfast was hot and staff was very friendly.
Stayed in April 2024
Reviewed: January 23, 2024
Tim
United States of AmericaNo issues.
Great location.
Stayed in November 2023
Reviewed: January 1, 2024
Tina425
United States of AmericaThere was nothing that we didn't like.
The hotel was beautiful! Rooms were spacious and very comfortable. Location is close to everything. The staff were all very friendly and welcoming.
Stayed in December 2023
Reviewed: October 15, 2023
Tammy
United States of AmericaVery clean and well-maintained 
Stayed in October 2023
Reviewed: October 12, 2023
L
United States of AmericaVery clean and the beds and pillows were very comfortable. The staff was nice and helpful.
Stayed in September 2023
Reviewed: October 5, 2023
Gary
United States of AmericaFor the area, the price is a bit too high. We were in room 404; suggest adding some grab bars to the shower.
Location was excellent for our needs. Hotel was clean.
Stayed in October 2023
Reviewed: July 31, 2023
Deirdre
United States of AmericaThe only negative I can say is that a hot water heater broke and we didn’t have hot water the morning we left. I was assured that it would be fixed by the end of the day.
Stayed in July 2023
Reviewed: July 28, 2023
Lenora
United States of AmericaNothing
Lily and Josh, and Choice, were amazing!
Stayed in July 2023
Reviewed: June 27, 2023
Amanda
United States of AmericaNo pool!
The room very large and clean. They have a great staff! The guy working when we checked was super friendly and very helpful. The lady running breakfast that morning was a joy and wanted everyone to get what they wanted!
Stayed in June 2023
Reviewed: May 15, 2023
Charlotte
United States of AmericaElevator went out
The staff is fantastic.
Stayed in May 2023
Reviewed: March 14, 2023
Tammy
United States of AmericaParking is terrible especially for trucks
The hotel was great staff so friendly.
Stayed in December 2022
Reviewed: February 19, 2023
Andy
United States of AmericaRoom was clean, warm, comfortable. Gentleman who checked us in on the 17th was very friendly and courteous. Loved the cat Choice.
Stayed in February 2023
Reviewed: February 13, 2023
Kevin
United States of AmericaPerfectly clean. Very comfortable bed. Best breakfast I have ever had at a hotel. The staff was very helpful and friendly. We will be back!
Stayed in February 2023
Reviewed: October 17, 2022
Tatiana
United States of AmericaPersonnel, cleanliness, location, breakfast, room
Great place! Reccomend
Stayed in October 2022
Reviewed: October 16, 2022
Jenna
United States of AmericaEverything! Staff was so friendly & helpful. The hotel lobby was super clean and had a cozy, inviting feeling. The room was also immaculately clean. The beds were amazing! The sheets, blankets, and pillows were the most comfortable we had slept on all week. The breakfast was delicious. Very clean dining room & the food was hot & fresh. We had been traveling from Gatlinburg back to Illinois & wanted to see Loretta Lynn's home in Butcher Holler on the way back. This was the perfect hotel for us! About an hour and a half from her childhood home. This hotel definitely exceeded our expectations! Thank you! Jenna & Eric
Stayed in October 2022
Reviewed: October 15, 2022
Karen
United States of AmericaThe room smelled a little funny but most of those hotels do.
We checked in late but was greeted with a smile. Thank you for your kindness! Added bonus was the kitty who also helped with check-in. It was a nice end to our very long drive!
Stayed in October 2022
Reviewed: October 10, 2022
Douglas
United States of AmericaThe parking lot is very small in the front which is the only level parking the parking in the back is on a very very steep hill. The first room we had was a double quenn righ behind the elevator so much of the room was eaten up by that and the electric room. So the 2nd day we asked to be switched and the only room they had was a suite which cost me an extra $50 bucks for the night. We were with our 9 month old so we needed the extra space.
The staff was very friendly
Stayed in October 2022
Reviewed: September 23, 2022
Kayla
United States of AmericaApple juice. Where is all the apple juice hotels use to have. Also parking is crazy.
I loved our view from the room. Clintwood was my grandmothers home town and the view atthe start of the day was amazing. Jessica I believe at breakfast was amazing. Above and beyond and a huge heart.
Stayed in September 2022
Reviewed: September 21, 2022
Gail
United States of AmericaNothing
Friendly staff! Clean
Stayed in June 2022
Reviewed: September 11, 2022
Leslie
United States of Americabreakfast is always great and the staff treat you like family
Stayed in September 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content