2809 Parkway, Pigeon Forge, TN 37863, United States of America
#29 of 452 hotels in Pigeon Forge
Guests' ChoiceBased on 2616 hotel reviews
8.9Cleanliness
9.1
Comfort
9.1
Location
9.5
Facilities
9.0
Staff
9.5
Value for money
8.9
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Smith
United States of AmericaVery clean. Updated showers and rooms. Can walk to alot of restaurants. Comfortable beds.
Stayed in April 2024
Reviewed: April 28, 2024
Bryan
United States of AmericaNeed curtains in the room
Loved the friendly staff, clean well stocked room, jacuzzi tub and all of the wonderful attractions in the area!
Stayed in April 2024
Reviewed: April 22, 2024
Samuel
United States of AmericaThe elevator was very slow
Very clean staff was super nice
Stayed in April 2024
Reviewed: April 20, 2024
Bryan
United States of AmericaThe room only had blinds. Curtains are preferred.
Staff were friendly and knowledgeable. Particularly Gaby. She was such a pleasure. Everything in our room worked. The room was clean. The towel swans were neat and birthday cake for my husband was a pleasant surprise.
Stayed in April 2024
Reviewed: April 19, 2024
Andy
United States of AmericaVery clean comfortable beds
Stayed in March 2024
Reviewed: April 18, 2024
Gloria
United States of AmericaEverything was great!
Location
Stayed in April 2024
Reviewed: April 18, 2024
Brenda
United States of AmericaNo complaints.
The staff was very friendly. The fire pit was amazing, My grandaugter and I really enjoy sitting and chatting by the fire. The fact that stuff to make smores is provided was a plus!! The motel was clean and the beds were very comfortable...all around, just a great place to stay. This was our first time staying here but it won't be our last...
Stayed in April 2024
Reviewed: April 17, 2024
Cynthia
United States of AmericaAsked for early check in and room was ready when we got there. Enjoyed the lemonade and snacks readily available in the lobby.
Stayed in April 2024
Reviewed: April 14, 2024
Rhue
United States of AmericaNo rocking chairs outside our room. There was a loose wall plug. We didn’t use it but it should be looked at.
Location, grounds, the friendly staff and the great room.
Stayed in April 2024
Reviewed: April 13, 2024
Melissa
United States of AmericaWe wish there was an indoor pool for winter months.
Breakfast was great. Love that the pool is always open and we enjoy the fire pit.
Stayed in March 2024
Reviewed: April 13, 2024
Kari
United States of AmericaThe elevator made an awful sound at the top floor that made my husband very anxious. The fireplace timer didn’t work properly in our room.
The property was well maintained and exceptionally clean. The staff was very friendly and welcoming. The location is dead center of everything.
Stayed in April 2024
Reviewed: April 11, 2024
Wiseman
United States of AmericaNothing
Everything
Stayed in April 2024
Reviewed: April 11, 2024
Wendy
United States of AmericaWe had a fireplace with missing knob, but they brought one to us. I didn't like having to walk across the busy street to get to breakfast, but it was delicious.
Location was perfect, breakfast voucher was delicious, and it was very nice to go out to the fire pits in the evening and listen to live music.
Stayed in April 2024
Reviewed: April 11, 2024
James
United States of AmericaNo indoor pool
Clean and friendly
Stayed in March 2024
Reviewed: April 9, 2024
Nancy
United States of AmericaWe try to always stay here. It’s clean the staff is so amazing. We love the jucuzzi at night the pool is heated. We were not told we had to get out at a certain time. We have sat through little rainfall enjoying the pool. The gardens are amazing. In the summer they have musicians play serve marshmallow to make s’mores. I love the place. We have a lot of memories there. You can walk down to the river or walk to the island.
Stayed in February 2024
Reviewed: April 8, 2024
Dennis
United States of AmericaElevators are a little slow but acceptable.
We have stayed here before. It is a beautiful facility. The flowers and hanging baskets are lovely. Pool was great. My grandson (8) loves the shower. The bathroom is really pretty. We will be back. We love this place.
Stayed in April 2024
Reviewed: April 7, 2024
Dan
United States of AmericaThe grounds were well kept, homey atmosphere
Stayed in April 2024
Reviewed: April 6, 2024
Russ
United States of AmericaSome people staying there let their dog poop nd did not clean it up and or clean up their own mess.
Close to attractions and quiet.
Stayed in April 2024
Reviewed: April 5, 2024
Greg
United States of Americaice and vending machines need to be on every floor not just the first floor.
great room,very clean,great location,and the breakfast was a good value
Stayed in April 2024
Reviewed: April 3, 2024
Owens
United States of AmericaThe pillows were very uncomfortable. I would just bring my own next time.
The pool was wonderful. Talking to everyone in the evening was very enjoyable, and the music
Stayed in April 2024
Reviewed: April 3, 2024
Mike
United States of AmericaThe place was beautiful
Stayed in March 2024
Reviewed: March 29, 2024
Gee
United States of AmericaYou could hear the people above you and especially beside you in their rooms
The walking distance to a lot of places. The breakfast was good
Stayed in March 2024
Reviewed: March 26, 2024
Lindsay
United States of AmericaStaff at front desk were very friendly and helpful, speedy check in, room was clean and perfect. Loved the balcony.
Stayed in March 2024
Reviewed: March 26, 2024
Marcie
United States of AmericaThere was absolutely no parking whatsoever. I had to drive around the parking lot for over an hour to finally find a parking spot and their solution was I could park in the field around back and walk 10 minutes back to the hotel, which is not not a solid resolution.
The rooms were huge, and it was clean and the staff was very friendly
Stayed in March 2024
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