The bathroom was full of water after shower, and there was not a mop in the room to clean it up.

The room was spacious, very well equipped, and situated in a very nice and vivid area.

Stayed in May 2024

I have traveled a LOT over years and I have never experienced such awful sheets. Normally I wouldn’t notice them, but they were basically plastic, didn’t fit on the bed and kept popping off, and were incredibly uncomfortable. I ended up sleeping on top of the comforter. I have never left a review about sheets before but it made the stay so uncomfortable for both me and my partner. I’ve experienced better sheets in a hospital, hostel, motel. It was horrible and doesn’t reflect the price. Management should change this ASAP. The location is excellent but also loud at night. Earplugs and a sound machine are provided, which was helpful.

The reason to stay here is location. It’s right downtown and near several public transit locations, restaurants, bars, etc. so it’s extremely convenient. There was a lot of street noise at night but there was a sound machine and ear plugs which were helpful.

Stayed in May 2024

If you're very sound sensitive you should not stay here. You need definitive ear plugs.

Nice and comfortable but fur sure very loud in the evenings. A white noise machine is provided. It is super central and has a little kitchen. Check-in was easy and there was always someone at the reception.

Stayed in April 2024

Decent place in a great location and a reasonable price

Stayed in May 2024

Load noise kept us awake until 3am on Friday night/ Saturday morning.

Location & helpful staff.

Stayed in May 2024

Not the fault of the hotel, but please be aware that this location is *very* noisy. Probably the loudest location I've ever stayed. We were on the 8th floor and the screaming and car horns from the street below were honestly kind of unbelievable. To be fair, earplugs were provided and the noise comes with the territory if you want to walk right out of the building and into the scene. If the location is most important to you, then just be aware before you book. However, if you are a light sleeper or have kids I would not stay here - it is too loud. I can usually sleep though just about anything and I barely slept (I can't wear earplugs because I need to listen for my son, and he only slept because he was absolutely bombed out from a full day of walking around). Another thing to note is that the hotel does not provide parking (they are clear about this up front). There are a number of garages in the immediate blocks so not a terrible problem, but again not ideal if you want the convenience or have kids. If you travel light, walking a block or two isn't a big deal. If you pack many bags, you may want to avoid. Just something to consider. Finally, the sofa didn't have blankets and sheets and it look us a while to find them. I wish it was marked where they were so they were easier to find. Also, the bedroom had blackout curtains but the living room did not so if you sleep on the sofa, the light may wake you in the morning.

Lots to like: for leisure/tourism, location is great. Room was comfy, clean, and had a small but clean and modern efficiency kitchen with an immaculate refrigerator and a small island with 2 seats. Sofa pulled out for a second bed. Building itself was very quiet. Codes at building entrance and door worked seamlessly. We have a small child and so cleanliness is particularly important to us, and we would stay again in that regard. The chat function of the Sonder app was responsive and my couple of questions were answered without minutes. Streets outside were clean and I felt safe walking around the area. I would definitely stay here again alone or with my husband, but we wouldn't stay as a full family again.

Stayed in May 2024

An easy chair to relax in . With no sofa/chair the TV positioned left only the bed to lie in , at an awkward angle , to watch TV

Bed, pillows, kitchen , laundry facilities

Stayed in May 2024

NOISY! NOISY! Ear plugs were provided but it couldn't help with the clashing and vanging just beneath my window at 6 a.m. as I was already up. Some sound proofing is much needed!

Central location. Good directions to access. Clean. Well equipped. Comfortable.

Stayed in April 2024

Location

Stayed in April 2024

Pillows were just okay.

Location, ease of app and using code to get into building and room.

Stayed in March 2024

The communal corridors could do with. Freshen up

Good location. Very clean .. lots of space

Stayed in March 2024

Our room was equipped with a pullout couch that did not fold out correctly it was bent, I called about it and nothing was done, very disappointing two of our guests had no bed, it was a two bedroom unit that was ment to sleep 6 that's what we paid for.

Stayed in March 2024

No lights in the bedroom except for the end table.

Location and a large room

Stayed in February 2024

Did not have basic cable and could not watch playoff games. Also the bed was very uncomfortable.

The place was nice and clean.

Stayed in January 2024

A slightly earlier standard check in time and later check out time would have been useful- this was available at an extra cost.

The apartment is in a very convenient location close to the main tourist attractions, restaurants and shops. Apartment was very well equipped, clean and accessible. The ability to put a our cases in a locker located on the same floor was very useful in advance of the check in time.

Stayed in January 2024

The expense of parking. Sonder needs to make a deal for guests staying over 3 days for parking

The location to various events and highway

Stayed in January 2024

Unclear where to park my car

Great location and price

Stayed in December 2023

The sofa bed looked like it hadn’t been cleaned in a long time. The sheets looked dirty.

I liked the apartment style- kitchen, living room, bathroom, and bedroom.

Stayed in January 2024

Nothing

We were initially given a room without any table . I chat via app and they immediately change another room for me.

Stayed in December 2023

The room heating system is quite loud. Otherwise this place is really good,

The location is in walking distance from the city hall and Center city. All bus and train stops are in close by. Great choice if staying with family for few days in Center of Philadelphia. A grocery shop in 2 mins walking.

Stayed in December 2023

A combination of drafty windows and a loud HVAC unit was my only complaint. It did get pretty chilly at night during my stay end of November and the only way to keep the bedroom warm was to keep the heater on at night, which would turn on and off every once in a while and make quite a bit of noise.

Amazing value for the price. Great location at the heart of Philadelphia just a few minutes' walk away from the City Hall - as central as can be. Has a fully-equipped kitchen for all your cooking needs, washer, dryer, and everything else you may need.

Stayed in December 2023

There’s no staff there most of the times and when there is people, they aren’t very helpful. The common areas are not super well kept

Good location and the room was good

Stayed in December 2023

Nothing, it was fabulous

Beautiful, clean, well-furnished apartment in a central location. Loved the extra touches: coffee, toiletries, detergents etc. The app made checkin, checkout and building access very easy.

Stayed in November 2023

Access to toilet facilities after checkout would have been appreciated ,we did use the luggage lockup which was great .

Location was spot on for our needs ,apartment very spacious and clean . Essentials cupboard very good ,washing machine and tumble drier very good to have

Stayed in November 2023