Construction is going on, but honestly, it wasn't a deterant, and the hotel did warn you prior to booking.

Proximity to the Kia Forum

Stayed in May 2024

parking fee seems high, and asking for a tip on the parking form at the beginning of the stay is weird. No cable TV was a challenge; small TV was so far from the headboard of the bed that we could neither read the closed captioning nor turn it loud enough to hear it w/o disturbing neighbors.

valet and front desk staff

Stayed in May 2024

quite far from typical attractions in LA

Very helpful and friendly employees

Stayed in April 2024

No parking!!!!!! They charged an extra $35 a day for parking that's a rip off...

Very nice and new

Stayed in May 2024

Expensive parking and lots of construction

Clean and fresh rooms

Stayed in February 2024

Price of parking, though valet staff very good

Front desk staff are great.

Stayed in May 2024

I think the rooms could be updated and cleaning should be included in the price.

I love the location of the hotel. Transport was easily accessible and the various shops that were in walking distance from the hotel. The room was spacious although I thought it could have been updated but it was very clean which calmed my anxiety. The staff were helpful and friendly. Overall I enjoyed my stay.

Stayed in April 2024

Pool timing was short…

Location

Stayed in April 2024

Noise. The construction next door started 5:15am! It should get quieter very soon as construction next door was at the last stage.

Location and simpleness

Stayed in April 2024

A bit noisy. Airplanes, construction, people In the halls talking.

Location, close enough to walk to the forum

Stayed in April 2024

The hotel was clean, from reception to corridors but not too happy with the room. Hairs was everywhere, sink was dirty, the wall in the toilet have blood stain that I had to clean myself. Towels are not enough, so I had to asked for another one in reception.

The pool was lovely, warm & clean & loads of towel available. Comfy beds & good wifi, staffs are accommodating & loads of free coffee & tea in reception with microwave too.

Stayed in April 2024

Nothing bad to say. 😃

The staff were amazing. The girl, sorry I forgot to get her name, was working the desk herself, but was so kind and helpful. I am very grateful to her. Sorry, I was rushing to grab a flight and never got to say thank you properly. Gorgeous room,with amazing products to use. It had everything you would need for a stay without having to call down. I didn't try the restaurant, but it seemed very popular. Wish I had a chance to use the facilities, but I'll def use this hotel next time I'm in LA.

Stayed in April 2024

The shower took a while to warm up. There was no shelving inside the shower too, I had to put my toiletries on the floor.

Had the comfiest bed. It was surprisingly so soft which made it easy to fall asleep despite construction. Also construction wasn’t as loud as expected when inside room.

Stayed in March 2024

Staff, jacuzzi and gym the best parts

Stayed in March 2024

Slamming doors: The room assigned to me (A132) was highly noisy due to emergency exit, doors for service staff, elevator and connecting hall to the restaurant, all of this around that room. I woke up several times because of slamming doors.

Facilities in general were fine and even cool with its huge pool and the airplanes flying over it.

Stayed in March 2024

The security would just slam the doors in the middle of the night, the front desk or cleaning ladies being loud speaking or with music at 7am…

Loved the property. Very clean. Never had the smell of smoke like other locations. You need a passcode or your phone to open your room door or even get inside the hotel.

Stayed in March 2024

Staff isn’t always at front desk (especially when you need it asap) Pretty noise at night time Unit was a little bit dirty and dusty, also when I wanna make coffee and opened the section of coffee machine to add water there was mold

Nice units and there’s everything what you need (shampoo, soap etc) Good swimming pool

Stayed in March 2024

My room. Three night no sleep in B 208 and that was my second time asking not to be in there. Other than that I love this place. Also wish they accommodated monthly stays as I’ve been here since January. When you call Sonder they are no help with assisting whatever problem I had or even offer a discount. They need to get it together.

Love the staff, would love to be apart of the team! The location The atmosphere

Stayed in February 2024

The parking was incredibly expensive. Park at one of the malls instead! The walls were very thin - which means you can hear everything going on in the other rooms. There was no room service, which would have been nice if this was listed clearly, when we booked the room

The aesthetic was very nice - clean, modern and chique. Room was huge and clean! The staff was very friendly as well. There was barely any noise from construction site or the planes above. The pool looked lovely - didn’t use it though.

Stayed in February 2024

The rooms require more attention to cleaning and upkeep. Dust behind tv and the hot water was slow and the bathroom faucet had little to no hot water.

Pool looked awesome and the hotel was centrally located for our vacation!

Stayed in January 2024

Good location

Stayed in November 2023

The power in the bathroom was cut when I tried to use the hairdryer. I let the front desk know and they already knew this was an issue in that particular room so maybe they should fix it or put in a hairdryer that doesn’t blow the fuse.

Stayed in January 2024

The pool wasn’t heated

It was lovely vibe and lovely staff and great rooms

Stayed in January 2024

Absolutely loved it at Sonder Lum, Inglewood! The Lum’s a boutique hotel of upscale quality with a low budget price tag. I booked a room for my husband’s 50th birthday celebration and stayed there for 5 days while we enjoyed the events and going ons in LA. The staff were so accommodating and helpful. The original room was located right next to the elevator and after requesting a separate room the girls at the front went out of their way to make it a comfortable stay, and getting us settled in a new room. Wendy and Rolanda (?- young tall lady with glasses) were always there to make sure our needs were met. My husband left his laptop in the 1st room, and it was still there when he went back for it. On his actual birthday a small package with a card was left in the room to surprise him. It wasn’t much but the thought and gesture was priceless. Now, I did get charged more for the relocation BUT, upon questioning it and letting them know I wasn’t made aware of extra charges, they informed me that it was a mistake and they would be reimbursing my $. UPDATE:::: EVERY SINGLE PENNY THAT WAS MISTAKENLY CHARGED, WAS REIMBURSED. THANK YOU!! We also had some issues with the generated code for entry to our room, but again, the staff made up for it. At night the security guard, Ken was full of joy and it was just a pleasure coming back to the hotel. Your staff is your image, and in your case, Lum, they are the reason I’ll book a stay there again in the future. Thank you all for a wonderful stay!

Stayed in December 2023