Staffs at the hall could be nicer. A smile or just greetings feels more welcoming. Some said, mostly not.

Location, but DTLA is dirty. Accommodation was nicely designed and clean. A lot of space. Sonder app.

Stayed in May 2024

Nothing. It’s gorgeous.

I can’t recommend this property enough. I booked the king suite, but it was such a great price I had it in my head it was a king room. Nope. I was absolutely gobsmacked at the size of what is essentially a two bedroom, two bathroom apartment. Immaculately clean, with a gorgeous, enormous open plan studio for the main sleeping area. I swear it was designed just for me in the style I love. A large fridge freezer, full washer and dryer. It could’ve used a microwave, but really there were plenty of options for dining in the area. The staff were incredibly friendly and helpful to everyone who walked through the door. I got there before my suite was ready so I was directed to the lounge area on the fifth floor. A lovely, huge common area with an outside area. Honestly, everything was amazing about my stay. I will definitely book here again for a longer period when I come to LA again.

Stayed in April 2024

It didn't bother me, but if you're sensitive to noise this location is near busy streets with road noise.

The location was great! My room had everything I needed to enjoy myself away from home. Loved the motion lights when I walked in at night.

Stayed in May 2024

No.

Very good!

Stayed in April 2024

You can definitely hear everything from the street even from the seventh floor. Wish the room had dish soap and sponge.

Booked the 2 bedroom, property was clean. Easy to find. The area was not as bad as I expected. Plenty of food trucks for late night eats. Parked in the lots available near by without any problems. The Hilltop Cafe+Kitchen across the street is a great breakfast spot.

Stayed in April 2024

Not one bad word to say

I really nice place to stay. Will definitely stay here again.

Stayed in April 2024

The room we've got on the 3rd floor was really noisy, as the windows were thin and now quite tight. So it really takes some getting use to. Ear plugs were the only way to sleep. Not sure about the rooms on the other floors, though.

Building and the room are clean and comfortable with a lot of amenities. Check-in and instructions were simple and useful. Friendly staff as well.

Stayed in April 2024

It’s located in a very dodgy part of town so had to be cautious at night.

Such a beautiful property and the room was fantastic. A very generous space with all amenities.

Stayed in April 2024

The noise of the city but the hotel did offer ear buds

Cleanliness and friendly front desk staff, location was a great one just down the road from a metro and walking distance from a shopping complex and food options.

Stayed in April 2024

Amazing location and great rooms. Had a great set up for kitchen and good service. Would recommend for long stays or stays with big groups to avail the apartment style space.

Stayed in April 2024

The rooms are so nice, clean and useful. The beds sleep amazing. Staff is very nice and helpful.

Stayed in April 2024

The only drawback being the noise from the street right outside the building- would be great if the management considered installing sound proof windows. May not work if you are a light sleeper... Would have certainly been a 5 on 5 otherwise. (we were on the 3rd Floor). The management is clearly aware and have even left a couple of ear plugs and supposedly a white noise machine which was missing in our room.

Loved our stay here! Our Queen studio had everything we wanted. The bed was comfy, a kitchenette with utensils, coffee machine, refrigerator and there were toiletries, washing machine and iron and ironing board amongst other things. Located right in down town LA too. The 5th floor also has an indoor lounge with water and amenities station as well as an outdoor area.. Highly recommended.

Stayed in April 2024

Its located between the nice part and not so nice part of downtown. And street noise can be heard from lower floor at night. But not so much a deal breaker.

The room is awesome, I may describe it as an artist's loft. Spacious, well equipped with all kitchen appliances and most importantly, washer & dryer. The bed is so comfy too. The whole check-in and check-out process is almost self-managed which I really like. And they are so thoughtful to arrange lockers for luggage keepsakes, and lounges. Definitely will stay here again or their other properties in the future.

Stayed in April 2024

Sonder the Winfield was excellent, so clean, cozy and close to all the interesting amenities. The staff was friendly and polite. The bed is very big and comfortable. The place exceeded our expectations. I would definitely come back and recommend.

Stayed in April 2024

windows. the windows can open and close but cant lock，sometimes it was cols in the night. Noisy from outside is also a problem，cuz its in downtown，the solution is to strengthen sound insulation.

services is great

Stayed in April 2024

Nothing

All the staff was so kind and the hotel it's beautiful all the amenities are super cleans and comfortable!!

Stayed in April 2024

Meditation room is nice but options for the gym not too good. There is a lounge for water but wish there were snacks! There’s a noise machine to distract from the noise coming from the street

Spacious with great laundry and bathroom amenities. Temperature control in the room is good, modern lighting. Bed was super comfortable!

Stayed in April 2024

I didn’t realize there wasn’t an oven, which is my bad. Couldn’t cook the frozen pizza I bought…again, my bad for not checking before shopping.

Great apartment, spacious. Quiet at night even in downtown LA. Mobile key really helpful too! 24 hour gym facilities, which I loved as a very early riser.

Stayed in March 2024

The hotel itself is excellent. There is little more that could be added to improve the experience. Perhaps a hot tub or sauna in the building would be a welcome addition. Overall, for what traveler this hotel is targeting, I think it hit its targeted audience and delivers a great product.

This felt like having my own spacious apartment in downtown Los Angeles. It gave a unique feeling to visiting Los Angeles. The location ended up being great and close to many downtown activities AND a terrific position in the Los Angeles Metro Transit System (especially the 7th street Metro Center). I ended up being able to spend a week in Los Angeles without a car thanks to this good location!!

Stayed in March 2024

Downtown LA is pretty dirty, and there are lots of homeless people around, which makes you feel uncomfortable walking round being seconded at every corner for money. In saying this, this isn’t a fault of Sonder, and during our stay we witnessed water blasting of the sidewalk and building to keep it clean and tidy, the security is tight (can only enter with a code) and everything was done to make our stay comfortable by staff. The fold out couch we had for one of our guests was also not very comfortable, but this was a minor detail- he found it comfier to sleep on the couch without it.

Clean, tidy, had most of the facilities we needed for our stop over. Only thing missing would be a restaurant/bar but we knew this booking and we were happy with that. Loved the luggage storage for check in/check out, great idea about the essentials locker too, and lounge/gym facilities were very good. Even had a yoga/meditation room that isn’t advertised elsewhere it seems.

Stayed in March 2024

Great bed and pillows

Stayed in February 2024

You could hear the loud noises from outside. At night, it was sometimes difficult to sleep And the sensor in the Gym is bad. The light turns off while you are in the room. This can be dangerous.

- friendly staff - close to stores and metro - big rooms

Stayed in March 2024

The neighbourhood is not good, lots of crazy people and homeless. It has the best possible connection to the trains though so you get everywhere pretty fast by train.

The “room” was more of an apartment with a master bedroom/living room/kitchen as well as two separate bathrooms, an office/guest bedroom and a lounge/guest bedroom. There is even a dishwasher, washer and dryer. The entire living unit was beautifully furnished, kitchen and bathrooms were very modern and the bed was comfortable.

Stayed in March 2024

The windows insulation isn't great. With beds next to window, in a spring season like this in LA, it may still a bit chill during the night. The heater can't bring the room temperature above 68F.

Convenient location, unit with two baths, private kitchen and laundry, are plus for family vacation. It wille be even more convenient if it has microwave like the other Sonder we stayed.

Stayed in March 2024