1602 Crane Court, San Jose, CA 95112, United States of America
#48 of 84 hotels in San Jose
Guests' ChoiceBased on 454 hotel reviews
7.8Cleanliness
8.2
Comfort
8.1
Location
8.0
Facilities
7.9
Staff
8.6
Value for money
8.0
Free Wifi
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 21, 2024
Feather
United States of AmericaThere are no elevators. Normally wouldn’t be a problem but I have a torn meniscus so it was difficult going up and down the stairs.
Very spacious with being able to park by our room. The rooms were like a two bedroom apartment!! Awesome
Stayed in May 2024
Reviewed: May 6, 2024
Anthony
United States of AmericaBreakfast was ok but having items restocked took some time
Rooms were clean and spacious. Nice to have a full size refrigerator!
Stayed in May 2024
Reviewed: May 1, 2024
Davetta
United States of AmericaThe pool area was really run down … rusty fence , torn faded pool chair fabric. There were no cushions at all on the wicker furniture under the grill gazebo. Lots of cigarette butts and trash in landscaped areas.
Staff were great at check in The room was great very clean and comfortable
Stayed in April 2024
Reviewed: April 8, 2024
Jennifer
United States of AmericaNot a thing
The space for my little family of four
Stayed in April 2024
Reviewed: March 24, 2024
Kaimakuahine
United States of AmericaThe first unit we checked into had fleas so they moved us to another compatible, if more worn out, Unit. The carpet leading into the kitchen was shredded ( I couldn't think of a better word) and there were exposed tacks on the baseboard. The vent fan in the bathrooms did not work well and there was trash behind the bed/furniture.
The room we had was perfect for our needs and the parking was very convenient. The 2 bathrooms were such a sanity saver especially when everyone got the urge at the same time!😆 The kit hen was great, although the sink was small and there was no oven but the morning breakfast made up for it beautifully; very filling and a great variety of offerings.
Stayed in March 2024
Reviewed: March 7, 2024
Ankit
IndiaThey have a weekly room cleaning service. I suggest that this should be daily or alternate day. Also, menu breakfast need enhancement.
Room was adequate size
Stayed in March 2024
Reviewed: February 20, 2024
Cardenas
United States of AmericaClimbing the stairs to our room.
Very nice, clean room.
Stayed in February 2024
Reviewed: February 9, 2024
Veronica
United States of AmericaWe were given the keys to an occupied room initially. Looked like a homeless encampment surrounded the hotel. Hot tub wasn't working.
The room layout was great for us. Breakfast was very good.
Stayed in February 2024
Reviewed: January 11, 2024
Anthony
United States of AmericaNeeds new carpeting, walls need new paint, door hardware needs to be replaced.
Price
Stayed in January 2024
Reviewed: November 26, 2023
Dixie
United States of AmericaThe appliances in the room are super outdated. The fridge made this odd noise every 30 mins which scared me throughout the night. The windows are thin you can hear every single noise outside. The room smelled like stale smoke smell even though we were in a nonsmoking room. There were no handicap accessible rooms we were put on the 3rd floor. No elevators to make sure if you can’t get up stairs to say so.
Spacious clean rooms Decent breakfast provided some hot food which is a plus! My family enjoyed the coffee that was provided. One even said it was better than Starbucks.
Stayed in November 2023
Reviewed: November 2, 2023
Robert
United States of AmericaSuite needs new flooring and furniture in living room. Sink drains in bathrooms need to be cleaned.
The suite idea of sharing with friends.
Stayed in October 2023
Reviewed: October 20, 2023
Katie
United States of AmericaThe bed wasn’t the most comfortable. It may have been an accident but there wasn’t an extra toilet paper roll.
The room was a great size, very impressive. I get “extended stay” now, it feels more like an apartment than a hotel/motel room. Breakfast had a great variety. The linens and pillows were nice. The popcorn was a nice touch!
Stayed in October 2023
Reviewed: October 17, 2023
Herman
United States of Americaalbert his very pleasant
Stayed in October 2023
Reviewed: October 13, 2023
Casteneda
United States of AmericaThe outside needs to be cleaned lots of wasp nests and lawn needs to be mowed.
The room looked like a mini apartment.
Stayed in October 2023
Reviewed: October 11, 2023
Kimberly
United States of AmericaSoon as we got in the room the was a huge spider on the floor and right out the door was a roch
Stayed in October 2023
Reviewed: September 17, 2023
Iryna
United States of AmericaThere is no elevator. Our daughter has a disability, she doesn't walk well and it was hard for us to climb the stairs with her to the 3rd floor.
Very nice, friendly staff. Popcorn in the room. Excellent breakfast, suitable for both adults and children.
Stayed in September 2023
Reviewed: August 28, 2023
Jose
United States of AmericaRoom service was never there
Stayed in August 2023
Reviewed: August 25, 2023
Monica
United States of AmericaBreakfast ends too soon for some. A young man walked in at 9:30 hoping for breakfast and it was just cleared out. Maybe extend until 10 at least?
My stay was comfortable. It wasn’t pristine, but I don’t have any complaints. Everything I needed was there.
Stayed in August 2023
Reviewed: August 15, 2023
Baker-alton
United States of AmericaCould have had oven instead of dishwasher
Stayed in August 2023
Reviewed: August 10, 2023
Shaunna
CanadaThe breakfast was not the best. Sunday morning they ran out of food and didn't bring more out. Breakfast runs 7-9 am could have been a little later especially on the weekend . No gluten free options
The room was clean and beds were comfortable. Lots of outdoor facilities including heated pool and fire pits
Stayed in August 2023
Reviewed: July 30, 2023
Ema
United States of AmericaThe keys would not work most of the time.
Stayed in July 2023
Reviewed: July 24, 2023
Clid
United States of AmericaThe pool gate magnetic strip card lock needs new batteries then programmed and perhaps time clock update afterwards. Blinking red light only on both gates.
The front desk, breakfast, housekeeping team. The pool, fitness center. Breakfast overall. The black squirrel who’s tail was falling to pieces.
Stayed in July 2023
Reviewed: July 4, 2023
Olivarez
United States of AmericaNo ice the ice machine didn't work and next visit will ask for a ground level very hard for my daughter to get up and down the stairs she is disabled.
The size was great
Stayed in July 2023
Reviewed: June 29, 2023
Delnisha
United States of AmericaNot much a variety in the shop or for breakfast
The suites were external like apartments and so delivery service could deliver to my door. Easy access
Stayed in June 2023
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