5465 Windward Parkway , Alpharetta, GA 30004, United States of America
#13 of 36 hotels in Alpharetta
Guests' ChoiceBased on 639 hotel reviews
8.2Cleanliness
8.5
Comfort
8.6
Location
9.0
Facilities
8.4
Staff
8.6
Value for money
8.4
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 21, 2024
Paul
United States of AmericaBreakfast
Breakfast so-so
Stayed in April 2024
Reviewed: February 29, 2024
Tj
United States of AmericaLocation was great. Plenty of restaurants within minutes. For the money, it's a great value. Room was clean and the living room TV was a ROKU TV. Breakfast was ok. We missed it on Saturday because even though the welcome email from the property says breakfast goes until 10am on the weekend, it doesn't. It only goes until 9am, so keep that in mind.
Stayed in February 2024
Reviewed: February 26, 2024
Karina
United States of AmericaThe a/c did not get cool enough
Stayed in February 2024
Reviewed: February 22, 2024
Edwin
United States of AmericaMy room had the carpet under maintenance, wet and smelly.
Nice staff. Good location.
Stayed in February 2024
Reviewed: February 22, 2024
Clarence
United States of AmericaSlow draining shower. Bedside lamp missing its bulb. Biggest complaint: We located a ring on the floor. At checkout we informed the checkout desk to please give our contact information to anyone that called to inquire if it had been found. Front desk staff repeatedly demanded we leave it with her and when we repeatedly declined she told us we were stealing the ring. She got loud and we repeated that we’d appreciate just supplying our contact information to anyone inquiring about it. She indicated she’d be informing her supervisor or manager. Great stay at the facility with the exception of her lack of dealing with this type of issue.
Well kept. Spacious. Welcoming.
Stayed in February 2024
Reviewed: February 20, 2024
Evgeny
United States of AmericaCan't really think of anything. As a minor issue, all clocks displayed the wrong time.
Clean room. Comfortable bed. I didn't like pillows at first but they turned out to be very good. Basic kitchen utensils are available in the room. Very quiet air conditioner that kept my room warm and cozy when it was pretty cold outside. Good breakfast. Friendly people at the front desk.
Stayed in February 2024
Reviewed: February 8, 2024
Nyshima
United States of AmericaA bit outdated but it was fine
Stayed in February 2024
Reviewed: December 25, 2023
David
United States of AmericaNeed more linens for sofa bed.
Clean, quaint and comfortable suite.
Stayed in December 2023
Reviewed: December 24, 2023
Hanaan
United States of AmericaTowels and sheets mostly smell of smoke. Staff willingness to help is a touch and go. One will go the extra step, but the next one will roll their eyes at your request. Staff training seems to be a sector Sonesta aimed to save money on apparently...
Affordable large suite with full kitchen and living room and balcony for a low price. Open design means you feel a lot less like you're cramped in a hotel.
Stayed in December 2023
Reviewed: December 5, 2023
Keller
KenyaThe customer care during check-in had a bad attitude.
The facility was clean, at a good location, cozy and had everything that I needed. Most definitely a home away from home.
Stayed in December 2023
Reviewed: October 9, 2023
James
United States of AmericaWhen I initially booked I requested a balcony which we did get but I wasn't aware I would be sharing the space with the guests next door... so some kind of separation would be good.
It was nice ... I love how it was like a little apartment had a whole kitchen, perfect for our little family. The staff was very nice and it was a perfect location for shopping or restaurants. They also had a cute space outside with a little fireplace and grill with a couch and table for the guests. I was very pleased with my stay overall and would definitely book with them again.
Stayed in October 2023
Reviewed: October 5, 2023
Lori
United States of AmericaThe pull out couch
Everything
Stayed in October 2023
Reviewed: September 2, 2023
Kristy
United States of AmericaNothing I could really complain about
Breakfast was good!! Didn’t last long enuf tho
Stayed in August 2023
Reviewed: September 1, 2023
Danielle
United States of AmericaLimited towels, maintenance was in our room when we returned one day but we weren’t notified
Comfortable beds, breakfast, location, pool, staff
Stayed in August 2023
Reviewed: August 29, 2023
Kellyn
United States of AmericaThe rooms (both rooms I encountered) had a musty old cigar smell lingering in them, the first room I checked into it was unbearable, so they moved me, the second room the smell was more tolerable but still there. I checked in in the evening and was too tired to keep moving rooms. But I did end up having to spray a lot of perfume and room spray, even the smell of cooking steak with garlic and onions didn't full mask it. The rooms were clean enough, but in desperate need of a DEEP clean. There were drops and crumbs still in the refrigerator from previous guests, drops and splashes on the sides of trash cans and counters that needed wiping. And the cooking utensils in the kitchen needed replacement as they had all been melted and had old food permanently dried to it that would not scrub off. The pool was clean, the surrounding area however had trash on the ground, old shotglasses and a tequila bottle top.
The hotel was very quiet, which was perfect for a 2 day mom break. Having a kitchen and full refrigerator was nice also.
Stayed in August 2023
Reviewed: August 24, 2023
Ismael
United States of AmericaLocation is great! Everything except staff and sometimes is not that really clean.
Pretty decent Suites
Stayed in May 2023
Reviewed: August 13, 2023
Gemma
United States of AmericaSofa bed not very comfortable. Breakfast with very repetitive options.
Lean. SepRate room from living room. Kitchen.
Stayed in August 2023
Reviewed: August 13, 2023
Steve
United States of AmericaNO MORE PHISH
PHISH
Stayed in July 2023
Reviewed: August 7, 2023
Vyacheslav
IsraelNot super clean, but clean enough
Friendly staff, comfortable rooms
Stayed in August 2023
Reviewed: July 17, 2023
Deborah
United States of AmericaThere wasn't anything I didn't like.
Clean, comfortable, everyone I talked to was great! The balcony was a huge bonus. My husband is a flip, flip, flip with the tv remote. I was able to have a relaxing time on the balcony!
Stayed in July 2023
Reviewed: July 8, 2023
Andras
HungaryWindows are not possible to full open (probably due to safety/more effective air conditioning)
Comfortable room and full equipped kitchen. Good facilities (pool, basketball court). Friendly staff. Lot of shopping and dining options in the area. Major company offices nearby (HPE, AT&T, etc.).
Stayed in June 2023
Reviewed: July 4, 2023
Tyrice
United States of AmericaThere could have been more cleaning around the appliances, and we would have loved both a non pork meat option and pork during breakfast.
We appreciated the breakfast and the suite set up.
Stayed in June 2023
Reviewed: June 30, 2023
Mary
United States of AmericaLaundry was coins, I wish it had been card instead. There is a parking fee of $6 per night.
The suites are very functional. Loved having a separate living space. Property has pool, grills, tennis courts, gym, snacks, laundry, full breakfast . Housekeeping were so nice, front desk accommodated everything I asked for. Hotel looks more like apartment community rather than hotel.
Stayed in June 2023
Reviewed: June 27, 2023
Sandra
United States of Americaresidents not picking up dog poop
location
Stayed in June 2023
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