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  5. Reviews of Staybridge Suites Burlington - Boston, an IHG Hotel

Reviews of Staybridge Suites Burlington - Boston, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

11 Old Concord Road, Burlington, 1803, United States of America

#5 of 8 hotels in Burlington

Guests' Choice

Review Score

Based on 528 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.3

  • Facilities

    7.7

  • Staff

    8.4

  • Value for money

    7.7

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 21, 2024

    9.0
    Modern and clean
    • Leisure trip
    • Solo traveler
    • King Studio Suite
    • Stayed 1 night

    Room next to lifts which was a little noisy at times.

    Motel was modern, clean, and comfortable. Breakfast was vey nice.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    7.0
    An okay experience, would try it again to see if it was just a fluke with the room.
    • Leisure trip
    • Solo traveler
    • King Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The headboard was very worn and slightly dirty, there was pieces of duct tape along the side of the headboard, a few random stains on the furniture/carpet, and the baseboards were very scuffed/dirty.

    Convenient location; great price; extremely friendly staff.

    Stayed in March 2024

  • Reviewed: April 3, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 3 nights

    Everything was convenient. Breakfast was adequate.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    9.0
    Comfortable, clean and would stay again
    • Couple
    • King Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The front desk gave us a attitude at arrival, she then changed once she saw how upset we were and did more to help us so ultimately it was fine after the fact

    Clean and comfortable

    Stayed in February 2024

  • Reviewed: March 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio Suite
    • Stayed 2 nights

    Staff are very nice, breakfast is included and parking is free

    Stayed in February 2024

  • Reviewed: January 8, 2024

    9.0
    Always satisfied
    • Leisure trip
    • Couple
    • Studio Suite - King - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    Hallways need MAJOR Update

    Distance to relatives, shopping

    Stayed in November 2023

  • Reviewed: January 5, 2024

    8.0
    For the purpose of my trip, this was overall a good stay
    • Business trip
    • Solo traveler
    • King Studio Suite
    • Stayed 2 nights

    There were only two significant drawbacks, both related to each other: (i) the window frames weren't really the most modern, and given the low temperatures at night during the stay, the room would become extremely cold as soon as the heating was turned off; (ii) the heating system was extremely noisy and a bit outdated.

    The location was very good for the purpose of my stay! The room was overall very good and quite spacious. It was great to have a fully working kitchen available in the room, equipped with all the necessary amenities. A big plus was the extremely well-functioning WiFi — a service which is not always available for free in U.S. hotels.

    Stayed in November 2023

  • Reviewed: December 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 3 nights

    The upkeep and cleanliness of the hotel went down since previous visit. Was a bit disappointing.

    Breakfast was great with a lot of variety to choose from. Location is very convenient too. Like the layout of the room with the kitchenette.

    Stayed in December 2023

  • Reviewed: December 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The room was clean and comfortable. The location was convenient for us.

    Stayed in December 2023

  • Reviewed: December 9, 2023

    9.0
    unbeatable price-quality for large suits so near from boston, able to walk to nearby commerce
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 5 nights

    some power outlets not working

    unbeatable price-quality for large suits so near from boston, able to walk to nearby commerce, very nice staff, great location to walk around many malls and shops including barnes & noble

    Stayed in November 2023

  • Reviewed: December 9, 2023

    9.0
    Unbeatable price-quality ratio for relative large suits so close from boston,
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 4 nights

    Some of the plug power outlets do not work

    Unbeatable price-quality ratio for relative large suits so close from boston, and with so much commerce around, not only can you drive from the hotel easily to boston even at rush hour but you can walk to nearby barnes & noble, market basket, etc etc, all accessible with large sidewalks. Friendly staff, efficient and working facilities, fully equipped kitchen with all necessary, perfect for week long stays of entire family, nice living room kitchen area separated from room for a family of 2 adults and 2 children

    Stayed in November 2023

  • Reviewed: November 23, 2023

    9.0
    A great stay with Sonesta Suites to discover Boston and Surroundings
    • Business trip
    • Group
    • King Studio Suite
    • Stayed 2 nights

    The check-in process was smooth, and the staff was friendly and accommodating. Our room was clean, well-maintained, and surprisingly spacious, providing a comfortable environment for our stay. The staff was attentive and helpful, providing useful local recommendations and promptly addressing any requests we had. Their friendliness contributed to the positive atmosphere. The room itself was well-appointed, with comfortable bedding and thoughtful amenities. We almost felt like being home, because we haven't missed anything. In summary, our experience was very positive, and we would consider staying here again if we return to the area. Thanks to the team for making our visit comfortable.

    Stayed in October 2023

  • Reviewed: November 16, 2023

    7.0
    Would stay again if in the area.
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Swimming pool was closed due to end of season!

    Easy to find and location good for my needs.

    Stayed in October 2023

  • Reviewed: November 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio Suite
    • Stayed 1 night

    I booked through booking and they said I could check in at 15:00 but when we got there it was at 16:00. Breakfast was limited.

    The room was nice. I liked that it had a fridge

    Stayed in November 2023

  • Reviewed: November 14, 2023

    8.0
    It was a nice stay, in a clean room with a good breakfast.
    • Business trip
    • Solo traveler
    • One Bedroom Suite - King - Hearing Accessible
    • Stayed 3 nights

    My room door frame clearly had been pried open at some point. There was an attempted fix but it was clear the door frame was damaged and didn't quite set correctly any more.

    Location was great. Room was clean and nice.

    Stayed in November 2023

  • Reviewed: November 14, 2023

    7.0
    Decent place near Boston
    • Leisure trip
    • Couple
    • Studio Suite - King - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was 7-9 am, ended much too early. A bit expensive for being 25-30 min from Boston (sometimes even more during traffic), housecleaning was supposed to come but did not change sheets, etc not gave towels

    Stayed 5 nights. Clean rooms (we called ahead of time), building a little old, kitchen area (stove, pots, utensils, bring own condiments though), small TV, good privacy, reception staff was very nice

    Stayed in November 2023

  • Reviewed: November 11, 2023

    9.0
    Short and sweet
    • Leisure trip
    • Solo traveler
    • King Studio Suite
    • Stayed 2 nights

    Piped in smell, yuk, some sort of sickening sent in lobby area.

    Room, kitchen, towels, bed

    Stayed in October 2023

  • Reviewed: November 7, 2023

    8.0
    Very Good
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 9 nights
    • Submitted from a mobile device

    Free breakfast

    Stayed in November 2023

  • Reviewed: November 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Two-Bedroom Suite King and Two Queens Beds
    • Stayed 3 nights

    need extra help and more appliances to prepare te he food

    breakfast could have been much better

    Stayed in October 2023

  • Reviewed: November 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was horrible

    Stayed in November 2023

  • Reviewed: October 31, 2023

    9.0
    FAR more pleasant than our previous night's stay at Extended Stay America. Great value!
    • Business trip
    • Couple
    • King Studio Suite
    • Stayed 1 night

    The only thing we noted that needed attention was an electrical wall outlet that had become loose.

    Appearance, roominess, and cleanliness were excellent. The supplied kitchen wares and appliances, in particular, were unexpectedly nice!

    Stayed in October 2023

  • Reviewed: October 30, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • King Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The computer in the lobby was not functioning, which I desperately needed for work.

    Breakfast was good

    Stayed in October 2023

  • Reviewed: October 30, 2023

    7.0
    Stayed here for trip to Salem
    • Leisure trip
    • Group
    • King Studio Suite
    • Stayed 2 nights

    The shower plunger in on room did not work. The breakfast on Sat morning was not good, but on Sun it was a lot better.

    The rooms were spacious and while the location is a bit away from Salem, it was right off the exit of 95. The rooms had everything you needed if you wanted to spend some money. There was an issue with the Shower plunger the first night and while they could not get it fixed right at that time, the staff provided access to a room with a working shower.

    Stayed in October 2023

  • Reviewed: October 20, 2023

    9.0
    Pleasant place to stay.
    • Business trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 6 nights

    Nothing.

    Handy location for restaurants, groceries, and shopping. Ample parking available. Breakfast was offered. Mary Cummings park with walking trails close by.

    Stayed in October 2023

Showing 1 - 25

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