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  5. Reviews of Avia Residences on Research - Extended Stay

Reviews of Avia Residences on Research - Extended Stay This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

25 Connector Road, Westborough, MA 01581, United States of America

#3 of 7 hotels in Westborough

Guests' Choice

Review Score

Based on 593 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.6

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    8.4

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 12, 2024

    7.0
    Nice but disappointed about breakfast
    • Business trip
    • Solo traveler
    • One Bedroom Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    That it said breakfast was included but it wasn’t.

    Quiet and clean

    Stayed in May 2024

  • Reviewed: April 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • One Bedroom Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The furniture is a little worn. The outside needs some maintenance

    The private doors to the bedroom make the room feel bigger.

    Stayed in April 2024

  • Reviewed: April 26, 2024

    8.0
    good for the price
    • Leisure trip
    • Family with young children
    • One Bedroom Queen Suite
    • Stayed 1 night

    sofa bed mattress was old and not too clean. We didn't use it

    my daughter left her necklace in the bathroom. I called, they found it and mailed it to me.

    Stayed in March 2024

  • Reviewed: April 10, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Two Bedroom Suite - Queen in Each
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms were clean. Exceeded our expectations.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Huge room for a small price.
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite - Queen in Each
    • Stayed 1 night
    • Submitted from a mobile device

    Tvs were pretty ancient and the picture was kind of unwatchable. The chair and couch in the living room were slightly dirty and worn.

    Honestly, I was a little worried about going here because of the recent change in management and a few recent reviews, but overall, I was pleasantly surprised. The room was spacious and mostly clean. The furniture probably needs some replacing though, like the chair and couch in the living room. The tvs were pretty bad too. But this place has tons of potential and we enjoyed our 1 night stay. We had 2 bedrooms, 2 bathrooms, and a kitchen. We even had a little slider in the bedroom to a little stoop outside in our first floor room. I think if they update the tvs, that would give this a 9 star review. Update the living room furniture too, and it'd go up to a 10 star review. I think the hours for the office are not great, and they don't offer breakfast, but for the room size and the price, this was a great place to stay, and I recommend it.

    Stayed in April 2024

  • Reviewed: March 25, 2024

    9.0
    Wonderful
    • Family with young children
    • Two Bedroom Suite - Queen in Each
    • Stayed 2 nights
    • Submitted from a mobile device

    Just need to make the Kureg coffee pods easier to access and need to update the TV channels.

    2 bed rooms. 2 baths. Was less than. 5 minutes to everywhere we needed to be.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • One Bedroom Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was really soft We could hear people talking and partying outside all night and the sounds from the highway

    Stayed in March 2024

  • Reviewed: March 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite - Queen in Each
    • Stayed 1 night
    • Submitted from a mobile device

    Spacious and clean.confortable.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    Passable
    • Leisure trip
    • Group
    • One Bedroom Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The carpets were soiled, hallways smelled of urine, and the price higher than expected (than what was quoted on the sight included all added taxes).

    Last minute availability

    Stayed in March 2024

  • Reviewed: March 6, 2024

    7.0
    Avia was a great value.
    • Solo traveler
    • Deluxe One Bedroom Suite Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    Minor stuff: coffee in the lobby would have been nice (not a fan or keurig). Toilet tossed fixture not properly attached. Desk chair could be replaced - comfy, but didn't stretch back super securely - always felt like I was close to tipping over. Wasn't sure if I should empty my own trash. Took a bag out to one of the trash receptacles in a common area.

    Suite, price, location; front desk staff addressed a noisy neighbor problem. Bed was comfortable, good pressure in the shower. Liked the shampoo and body wash dispensers in the shower. Wifi connection was stable and not an issue (I was there 3 nights).

    Stayed in March 2024

  • Reviewed: March 3, 2024

    8.0
    Weekend
    • Leisure trip
    • Group
    • Two Bedroom Suite - Queen in Each
    • Stayed 2 nights
    • Submitted from a mobile device

    Sofa bed was uncomfortable

    Good location, room was great. Full kitchen and two bedrooms and living room. Bed was soft and comfortable.

    Stayed in March 2024

  • Reviewed: February 12, 2024

    7.0
    Better luck for the room next time I guess but overall ok and secure!
    • Leisure trip
    • Family with young children
    • One Bedroom Queen Suite Bathtub - Mobility Accessible
    • Stayed 4 nights

    We almost changed rooms because when we arrived, the one given to us was not very clean: stains on the curtains, spilled drink on the carpet, marks in the bath and glasses in the kitchen not all clean. The cleaning had been done but probably too quickly. I completed it to make our stay easier and more comfortable. The in-room kitchen is a great idea but it lacked pots and pans. There was only a huge cauldron and a mini saucepan but nothing in between. No sheets in the second fold-out bed. We had to ask for some at the reception desk but since the guy working there that night was very nice, he reacted quickly though.

    Very practical and welcoming establishment for families and very well insulated against noise. The people in the room next to us had a dog and we never heard it during the five nights we stayed. The small kitchen allowed us to cook a few meals. The hotel breakfast included in the price was standard but there was plenty of choice and the staff were very pleasant. The bedding in the room was also comfortable. And the place is secure. We also enjoyed the fact that our car was parked close to the room.

    Stayed in January 2024

  • Reviewed: December 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite - Queen in Each
    • Stayed 2 nights
    • Submitted from a mobile device

    Loved our room. Wish we could’ve used the fireplace. I thought it was electric but it wasn’t. There weren’t instructions on how to use it. The room was a great size as well as the kitchenette area. I was very pleased with our accommodations. I would definitely consider staying here again if I’m in the area.

    Stayed in November 2023

  • Reviewed: November 25, 2023

    9.0
    Room was nice. Staff friendly. Facilities clean.
    • Leisure trip
    • Couple
    • One Bedroom Queen Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    No complaints.

    Good variety of options. Food was fresh and abundant.

    Stayed in November 2023

  • Reviewed: October 28, 2023

    8.0
    Had a wonderful stay
    • Leisure trip
    • Travelers with friends
    • One Bedroom Queen Suite Bathtub - Mobility Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    Our toilet would not flush properly, we called to the front desk to tell them and was told some one was coming to fix it no one came, had to wait til morning to go down to front desk and ask and then some one finally came to fix it

    The suite was nice, the bed was comfortable, the breakfast was great so many options to choose from

    Stayed in October 2023

  • Reviewed: October 16, 2023

    9.0
    Easy, clean and comfortable!
    • Leisure trip
    • Couple
    • One Bedroom Queen Suite
    • Stayed 1 night

    Breakfast was super and the room was comfortable and clean! C

    Stayed in October 2023

  • Reviewed: October 10, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One Bedroom Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The size of the TV and channel offerings in the bedroom. I paid for the room and was restricted to a TV so small the entire picture didn't show up on the screen and we had only a few channels. Meanwhile whoever was in the common room got a large smart tv.

    I liked that they offered bedroom suites. This was important traveling with my 13 year old and boyfriend. Free parking was also a benefit. The rooms were pretty nice especially for the price.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    8.0
    Short but sweet
    • Leisure trip
    • Family with young children
    • One Bedroom Queen Suite Bathtub - Mobility Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Can't say too much because I left early morning, but the only thing this place seems like a long term stay which might turn some people off. Other than that the place was very good.

    The room was nice and clean. Separation from the bedroom to the livingroom was nice. Everything looked like in great shape. Had a full kitchen with everything to cook your own meals. Landry facility was good which cost $3 for washing and drying. I only stayed for 1 night, so I can review only so much.

    Stayed in October 2023

  • Reviewed: October 8, 2023

    8.0
    Excellent budget option.
    • Business trip
    • Solo traveler
    • One Bedroom Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    The rooms were nicely maintained and solid quality. Cleaner than most budget places.

    Stayed in October 2023

  • Reviewed: October 6, 2023

    7.0
    Quiet, safe, place to lay your head. Nothing fancy.
    • Business trip
    • Solo traveler
    • One Bedroom Queen Suite
    • Stayed 2 nights

    Fridge ice maker wasn't making ice. TV in bedroom was impossible to use.

    Stayed in October 2023

  • Reviewed: September 25, 2023

    9.0
    Reconnecting with a friend
    • Leisure trip
    • Couple
    • One Bedroom Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was great!

    Room was very nice and spacious, bed was comfy and so was the couch.

    Stayed in September 2023

  • Reviewed: September 16, 2023

    8.0
    We loved our little getaway.
    • Leisure trip
    • Couple
    • One Bedroom Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    However the furnishings really need an upgrade. Old and worn.

    Quiet location, bbq grills available. Suite was very well laid out.

    Stayed in September 2023

  • Reviewed: August 26, 2023

    8.0
    It is recommended for short-term accommodation at a relatively low cost, and it is worthwhile to lower your expectations
    • Leisure trip
    • Family with young children
    • One Bedroom Queen Suite
    • Stayed 26 nights
    • Submitted from a mobile device

    - Felt so bad when trying to take some food out to the room, while others all packing big food box. There was even paper bag for take out - Would say i was discriminated a couple of times. - Room was extemely old and furnitures were worn - Specially carpet and sofa was not clean and smelled a lot for whole stay period. - No offer for changing the room due to high peak seasom - Not enough kitchenware and worn and not maintained well. - Laundry and dryer was 3 USD each which is okay but not maintained. Kinda dirty. No choice to use. - Young guys smoked weed in front of child at the swimming pool and a lot of pot smell around - only running, stepping machine and bumbbells - bathroom was not clean. Lots of hairs came out at the first day: I bought some cleaning stuffs to clean up

    Stayed a month with my child for Summer camp at Fayschool. Below comments made based on long term stay (1 month) - Friendly staffs except higher managers - Specially house keeping and cantten staffs were nice. - Swimming pool. sports court - Kitchen for cooking - Free parking - Wifi: pretty fast - Worth for long stay - well working on cooling and heating

    Stayed in August 2023

  • Reviewed: August 15, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One Bedroom Queen Suite
    • Stayed 1 night

    The breakfast hot food ran out quickly it was not busy at 7 am with few guests.

    The room is spacious and has a kitchen. Our room has view of the outdoor swimming pool. The front desk staff are very friendly. We didn't expect it's so close to Boston. We stayed here for one night before arriving to Boston. We could have stayed here and commute to Boston everyday.

    Stayed in August 2023

Showing 1 - 25

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