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  5. Reviews of Sonesta ES Suites Chatsworth

Reviews of Sonesta ES Suites Chatsworth This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

21902 Lassen Street, Chatsworth, CA 91311, United States of America

#3 of 4 hotels in Chatsworth

Guests' Choice

Review Score

Based on 206 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.8

  • Location

    8.6

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 1 night

    The room and other parts of the facility were clean and well-maintained. I booked a room with one bed + fold out sofa for my grandchild. It was a one bedroom suite with kitchen, fairly large and quite pleasant.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    9.0
    Very satisfied
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Good value for light breakfast

    Stayed in April 2024

  • Reviewed: April 4, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The smell of the room's location

    Stayed in March 2024

  • Reviewed: December 27, 2023

    9.0
    Super clean suite with everything you need for a very comfortable stay.
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    The water pressure in the shower could be stronger.

    Super clean, the suite w kitchen- very comfortable and roomy. The restaurants within walking distance and only 4 minutes from our daughter. Thank you for the bath mat!!! The breakfast was great with variety every day.

    Stayed in December 2023

  • Reviewed: December 2, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The meth heads smoking crack ... seriously!

    Stayed in November 2023

  • Reviewed: August 1, 2023

    7.0
    Enjoyed it comfortably
    • Business trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    I was right in front

    Nice and quite

    Stayed in July 2023

  • Reviewed: July 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • One-Bedroom Queen Suite with Roll-In Shower - Mobility Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    People starting their Harley Davidson motorcycles at 5 AM and the non-designated parking. Also the breakfast was lacking some essentials as far as food and drink.

    Stayed in June 2023

  • Reviewed: July 8, 2023

    9.0
    Staff was Awsome
    • Business trip
    • Solo traveler
    • One-Bedroom Queen Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    N/a

    Staff

    Stayed in July 2023

  • Reviewed: June 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    the sheets and pillow covers for the pull ups bed were torn and looked very old. the pull up beds made so much noise.

    great location spacious rooms clean rooms awesome breakfast

    Stayed in June 2023

  • Reviewed: May 23, 2023

    7.0
    very convenient location breakfast good pool good noise level 5
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite with Bathtub - Mobility Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    very noisy can hear everything outside and going up and down the stairs

    the pool

    Stayed in May 2023

  • Reviewed: April 26, 2023

    8.0
    Over all it was fine, would definitely stay again if I was in the area
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 2 nights

    There was a chair in our room that looked like it was pulled in from being outside for a few years....it was bleached and just sorta, not up to par with a hotel, more like something you would see outfront of a college frat house. It wasnt torn or ripped but definitely aged.... It was just something that took away from the overall intial clean feeling we had about the place and stood out. Room 1621 -blue chair need front door.

    Rooms seemed fine and roomy compared to what I expected. Decent amenities, staff was super nice and helpful.

    Stayed in April 2023

  • Reviewed: April 11, 2023

    9.0
    Great rooms and breakfast, but be prepared for uncomfortable fold-out bed.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 6 nights

    We are not typically picky about such things but the bed on the foldout sofa was *really* thin and uncomfortable, with the bars underneath pressing into our backs all night. Also, the foldouts do not come made up - we were handed a bag with sheets, pillows, etc., at check-in.

    The room was spacious and clean. The breakfasts were surprisingly robust for "continental," with a couple hot items per day, including eggs, bacon, etc.

    Stayed in April 2023

  • Reviewed: March 19, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom King and Queen Bed Suite
    • Stayed 1 night
    • Submitted from a mobile device

    we were on the 3rd floor and the stairs and walkway were a little unstable. also our room wasn’t that clean and smelled like cat urine

    location pool hot tub. the staff was very nice

    Stayed in December 2022

  • Reviewed: December 4, 2022

    9.0
    Wonderful
    • Business trip
    • Group
    • One-Bedroom Queen Suite
    • Stayed 1 night

    Everything was well. My next stay will be be there

    Stayed in November 2022

  • Reviewed: October 17, 2022

    8.0
    I would return
    • Business trip
    • Solo traveler
    • One-Bedroom Queen Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    a little bit expensive

    area, safe, clean, nice staff

    Stayed in October 2022

  • Reviewed: September 5, 2022

    9.0
    Great hotel
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast left something to be desired but that's due to covid not because the hotel. I also didn't like that the pool closed at 9:00 instead of 10:00 or 11:00 like most hotels as it felt like it was more of a thing to look at considering checking is at 4:00. Also would have liked it earlier check in then 4:00.

    I love that the facilities were clean the rooms were Giant and there's a pool on site but it does close at 9:00 so get there early if you plan to swim. Staff was pleasant. Wonderful bed wonderful room great stay.

    Stayed in September 2022

  • Reviewed: August 26, 2022

    9.0
    Cute clean kind place at the same cost of the ghettto motels
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    It was 3 floors up with no elevator

    Friendly staff. It was like a little apartment.

    Stayed in August 2022

  • Reviewed: August 19, 2022

    8.0
    Pet friendly perfection
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    I wish the air conditioner would’ve travelled throughout better

    The property was really nice, I loved that it was pet friendly.

    Stayed in July 2022

  • Reviewed: July 25, 2022

    8.0
    Nice but not outstanding.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Bathtub - Mobility Accessible
    • Stayed 4 nights

    Limited choices - much prefer the Embassy Suite style breakfast.

    Staff very helpful. We were the only table that dined in - everyone else took meals back to their room.

    Stayed in July 2022

  • Reviewed: July 21, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Roll-In Shower - Mobility Accessible
    • Stayed 5 nights
    • Submitted from a mobile device

    there are some insects in the bathroom and I found a dead cockroach under the sink outside the toilet.

    the rooms are clean spacious have all what we need. the staff are very nice and helpful. breakfast is limited yet fresh .

    Stayed in July 2022

  • Reviewed: July 20, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Cockroaches in bathroom lighting (room 2033). Queen beds in rooms were horrible on back. Didn't like the Nazi breakfast process where someone wastefully serves you in a bag or box. Overall value poor since rooms aren't refreshed daily.

    Nice pool, good layout of the suite, decent parking lot

    Stayed in July 2022

  • Reviewed: June 29, 2022

    7.0
    Id recommend this ES for others traveling to the area.
    • Business trip
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 10 nights
    • Submitted from a mobile device

    I wish the establishment offered lunch, dinner, happy hour and a place indoors to gather, watch tv(get out of the room)

    The location was incredible. The staff was very accommodating.

    Stayed in June 2022

  • Reviewed: June 25, 2022

    8.0
    Very comfortable stay
    • Solo traveler
    • One-Bedroom Queen Suite with Bathtub - Mobility Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    no elevator so if you are handicapped have to get ground floor room. Parking is minimal. Maid service on request as are new towels.

    Friendly staff. Nice spacious 1 bedroom suite with comfortable bed. excellent ADA bathroom. Spotlessly clean. great cool aircon. flat screen in living area and bedroom. Kitchenette with full frig dishwasher, toaster, coffee maker. Accepted my 15 lb dog which is hard to find! grab & go Breakfasts pretty good. will return!

    Stayed in June 2022

  • Reviewed: May 5, 2022

    7.0
    Tired but not out
    • Leisure trip
    • Solo traveler
    • One-Bedroom Queen Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    Stairs to the room; door locks need upgrading; outlets not working;

    Nice front desk staff

    Stayed in May 2022

Showing 1 - 25

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