Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Colorado hotel reviews
  4. Colorado Springs hotel reviews
  5. Reviews of Sonesta ES Suites Colorado Springs

Reviews of Sonesta ES Suites Colorado Springs This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3880 North Academy Boulevard, Colorado Springs, CO 80917, United States of America

#51 of 99 hotels in Colorado Springs

Guests' Choice

Review Score

Based on 285 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    7.9

  • Facilities

    7.8

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    6.2

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: March 26, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two Bedroom King Loft Suite with Fireplace
    • Stayed 4 nights
    • Submitted from a mobile device

    Rooms are very dated and need freshening up. Replace carpeting, new paint. Exterior needs updating as well.

    Good location for us. Safe neighborhood and a lot of shopping nearby.

    Stayed in March 2024

  • Reviewed: January 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    A few minor damages and cold air coming in at gas fireplace.

    Very good breakfast

    Stayed in January 2024

  • Reviewed: January 8, 2024

    8.0
    Accommodating and so roomy
    • Business trip
    • Family with young children
    • Two Bedroom King Loft Suite with Fireplace
    • Stayed 2 nights
    • Submitted from a mobile device

    The vent system allowed smoke to come through from marijauna being smoked in suite next to us. But, the staff were very thoughtful and found us another suite to be in.

    The staff were very friendly and accommodating.

    Stayed in January 2024

  • Reviewed: November 27, 2023

    7.0
    I stay here 11-23-25-23 and the room was clean but the stove one of burnier was not working properly and the oven handle
    • Couple
    • King Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The property need more updates furniture and the outside need painted

    It was okay

    Stayed in November 2023

  • Reviewed: September 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Very friendly staff. The room was quiet and clean. Breakfast was fresh and tasty.

    Stayed in September 2023

  • Reviewed: August 20, 2023

    9.0
    We enjoyed our stay and recommend it to others
    • Leisure trip
    • Family with young children
    • Two Bedroom King Loft Suite with Fireplace
    • Stayed 2 nights
    • Submitted from a mobile device

    We had a hard time finding our room in the beginning but that was it!

    The staff was professional and friendly! Our lodging was spacious and very clean. I recommend this property for family lodging and great location. Breakfast was awesome with multiple choices to choose from.

    Stayed in July 2023

  • Reviewed: August 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    We enjoyed our stay very much. The staff were all very helpful and the facilities were good.

    Stayed in August 2023

  • Reviewed: July 7, 2023

    9.0
    Great staff and cute suites!
    • Leisure trip
    • Family with young children
    • King Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Beds were a bit uncomfortable and the location was a bit further from activities than I realized.

    Great staff interactions! Really great space for our family vacation.

    Stayed in July 2023

  • Reviewed: July 5, 2023

    9.0
    Thanks for the great stay! Will stay here when in Colorado Springs again!
    • Leisure trip
    • Family with young children
    • King Studio Suite
    • Stayed 5 nights

    The staff were all very friendly. The rooms were big with plenty of room for everyone. The breakfast each morning was amazing. Great stay!

    Stayed in June 2023

  • Reviewed: May 12, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    I was rarely able to park near my room, and the road noise was noticeable inside the room.

    The bed and linens were exceptional.

    Stayed in May 2023

  • Reviewed: March 16, 2023

    9.0
    love the rooms need more channels
    • Leisure trip
    • Solo traveler
    • King Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    they don’t have variety of channels on their tv over half didn’t work

    great beds great breakfasts

    Stayed in March 2023

  • Reviewed: March 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two Bedroom King Loft Suite with Fireplace
    • Stayed 3 nights
    • Submitted from a mobile device

    The stairs as my husband has a hard time going up and downstairs due to his back issues.

    I liked that it made it feel like home instead of a hotel room.

    Stayed in March 2023

  • Reviewed: December 19, 2022

    7.0
    with our pet fee it was good
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    the $75 fee for 1 nite stay for our pet was outrageous!

    the king bed was great

    Stayed in December 2022

  • Reviewed: November 30, 2022

    7.0
    It’s okay
    • Family with young children
    • Two Bedroom King Loft Suite with Fireplace
    • Stayed 2 nights
    • Submitted from a mobile device

    when we got there it was a lot of confusion of pricing

    the property was okay

    Stayed in November 2022

  • Reviewed: October 12, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    The bathroom is really small and cramped. Housekeeping comes and clean every 7 days. Unable to request service before then

    The staff was nice and friendly. Pretty decent location. Close to a lot of restaurants and stores

    Stayed in October 2022

  • Reviewed: September 30, 2022

    9.0
    Nice, would definitely recommend
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 1 night

    The rooms were large, the little kitchen was a nice addendum and the bathroom was clean and large. We also were amazed by the breakfast, which was not only very opulent with many choices (hot and cold) but also comprised washable plates and not only throw-away tableware.

    Stayed in September 2022

  • Reviewed: July 11, 2022

    9.0
    very nice & comfortable
    • Leisure trip
    • Group
    • Two Bedroom King Loft Suite with Fireplace
    • Stayed 2 nights
    • Submitted from a mobile device

    location

    the townhouse like style of the place. very nice !

    Stayed in July 2022

  • Reviewed: July 5, 2022

    7.0
    A weekend Stay
    • Leisure trip
    • Family with young children
    • King Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The "dinning" table was super wobbly. We were afraid to lean on it a certain way. The kitchen faucet handle was super loose as well hard to manage water temp. The bathroom sink area did not have a complimentary bar of soap to wash your hands, the pull out sofa (arm rests were dirty and black) the mattress on the pull out had a stain on the back of it and was super thin.. my son and husband felt the bars underneath it. The room was cool when we initially checked in, but then got warm throughout the night and the next day and a half. The room temp rose up to 78 degrees. It had rained every evening since check in..so we opened up the balcony door and window in the evenings to get the room cooler throughout the night. We called the lobby and they sent someone asap.The maintenance guy was very nice but said to go ahead and just ask for a room change since that was easier. We have a toddler and so for us ..a room change meant dragging everything along a second time..we manged due to the evening rains and cooler temps and open windows. Night traffic seemed to be loud until about 1am.

    The room was very clean, kitchenette had everything needed to prepare a meal, the bed was super comfy, there was a dispenser in the bath area for shampoo, bodywash ect.., there was even a small balcony and we could open windows. The lady in the lobby was nice but very busy, we understoof a wait. We had a grab and bag breakfast because we stayed the weekend and it was actually decent ( jimmy dean bfast sandwiches). We had enough towels and the linens (for the bed and pull out)and mattress on the king was clean. No bugs anywhere. We enjoyed the space and decor of the room. The sofa cushions and the chair cushions had a plastic material Which we liked. Tv had enough channels to keep it interesting. The restroom was super white and clean as well. The location seemed safe.

    Stayed in July 2022

  • Reviewed: June 28, 2022

    8.0
    Clean, but needs cosmetic repair
    • Leisure trip
    • Family with young children
    • Two Bedroom King Loft Suite with Fireplace
    • Stayed 3 nights
    • Submitted from a mobile device

    The air conditioning didn't seem to work very well. Didn't complain because we weren't there during the day. Leaving the door open a bit for a while before bedtime worked fine.

    Loved the large space for my family to relax. Having 3 beds and 2 baths was better than home where we only have 1 bath.

    Stayed in June 2022

  • Reviewed: June 18, 2022

    7.0
    It was okay. Probably wouldn’t stay at this location again. We had an excellent stay in Lone Tree.
    • Leisure trip
    • Family with young children
    • King Studio Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Our door did not fit tightly and you could see light coming in on 3 sides. It wasn’t a good feeling in that neighborhood. Bathroom was extremely tiny and you couldn’t open the door all the way without hitting the shower curtain rod.

    Location was okay. Breakfast had a good selection.

    Stayed in June 2022

  • Reviewed: June 13, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't have control over the air condition in the room so the rooms were a little hot

    Everything about the hotel was wonderful

    Stayed in June 2022

  • Reviewed: May 11, 2022

    7.0
    I will stay again, but the cost per night went way up for my next stay. Will look elsewhere.
    • Business trip
    • Solo traveler
    • King Studio Suite
    • Stayed 20 nights

    Laundry was a little expensive. Grounds are fair.

    Staff was very accommodating. Room was comfortable. Very happy to have a full kitchen.

    Stayed in April 2022

  • Reviewed: April 23, 2022

    9.0
    amazing
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 1 night

    wish we could had stayed longer

    The customer service was what we liked the best. The staff was very kind and knowledgeable of the city.

    Stayed in April 2022

  • Reviewed: April 11, 2022

    9.0
    Great place and lot of space for big family.
    • Leisure trip
    • Family with young children
    • Two Bedroom King Loft Suite with Fireplace
    • Stayed 2 nights
    • Submitted from a mobile device

    Outlets not working in one bathroom but other than that great!

    Very nice and good location. Comfortable beds and clean. Gave us plenty of towels and pillows.

    Stayed in April 2022

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: