1040 Waterwood Drive, Richardson, TX 75082, United States of America
#14 of 22 hotels in Richardson
Guests' ChoiceBased on 120 hotel reviews
7.6Cleanliness
7.9
Comfort
8.1
Location
8.5
Facilities
7.8
Staff
8.4
Value for money
7.9
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 2, 2024
İbrahim
TurkeyThe room was smelling bad.
I like the design and size of the room.
Stayed in April 2024
Reviewed: April 29, 2024
Steve
United States of AmericaI would have liked more choices for the oatmeal. Usually motels offer dried fruit and nuts to put in it. I didn't know you offered yogurt until the second day. There had not been any the first day we went.
We were glad there were eggs. My husband enjoyed the coffee. We enjoyed the fresh fruit and juice. We were glad we could get to breakfast without having to walk very far in the rain.
Stayed in April 2024
Reviewed: April 24, 2024
Patricia
United States of AmericaThat they didn’t provide house keeping every 3 days as stated they would. I had to go to the front desk several times for supplies for the room. They then charged my credit card for the room when it was already paid from through booking.com. Took 2 times talking with them to reverse charges.
The property was great and in a very nice location
Stayed in April 2024
Reviewed: March 26, 2024
Kelly
United States of AmericaNoisy at times
Staff and location
Stayed in February 2024
Reviewed: January 8, 2024
Bola
United States of AmericaWas told upon check-in rooms get cleaned the third day of arrival but our room was not serviced. I guess the staff felt there was no need since will be checking out the next day which was our forth day of our stay.
Stayed in January 2024
Reviewed: March 29, 2023
Fannie
United States of Americabed was not as comfortable
clean
Stayed in March 2023
Reviewed: January 13, 2023
Dinh
United States of Americastill hear noise outside.
I like everything in here staff and good value
Stayed in January 2023
Reviewed: December 15, 2022
Jason
United States of AmericaNo bathroom exhaust fan
Stayed in November 2022
Reviewed: September 13, 2022
Deborah
United States of AmericaBreakfast
There was no breakfast which was what was advertised. The grab and go breakfast offered was not good.
Stayed in September 2022
Reviewed: August 25, 2022
Alan
United States of AmericaFound one cockroach in the bathroom that I had to kill
The room was great
Stayed in August 2022
Reviewed: August 16, 2022
Josh
United States of AmericaThe complimentary breakfast was dine in only with the staff watching you to make sure nothing goes back to the room with you. The pool was dirty and the bed could have been softer. Also each building should have a ice machine.
The suite was nice and clean with multiple flat screen tv's. Also they have a basketball court on the property.
Stayed in August 2022
Reviewed: August 1, 2022
Flora
United States of AmericaI wanted a tub not a shower. But it was a great room
Room was very clean & Bed comfortable
Stayed in July 2022
Reviewed: July 21, 2022
Ikeauna
United States of Americastayed 2 days , towels weren’t replaced.
the amenities
Stayed in July 2022
Reviewed: September 18, 2021
Diana
United States of AmericaFrozen to go breakfast
Size of room was good. Bed was comfortable. Clean all round.
Stayed in September 2021
Reviewed: August 9, 2021
Asim
PakistanTo go breakfast.....things are opening up, they should start offering hot buffet breakfast now. Printer at the business center wasn't working...
Clean rooms, kitchen with utensils....excellent, responsive, helpful front desk staff. This was my 2nd stay here and would come back again.....:)
Stayed in August 2021
Reviewed: August 6, 2021
William
United States of AmericaPool was not working,,, but that’s ok. I enjoyed the stay.
Staff was excellent the entire week!!!! Anthony and Stephanie were outstanding and made my trip memorable! Suite was clean, beds were very comfortable for ES! Outside was always very clean and kept nice
Stayed in July 2021
Reviewed: August 4, 2021
Eunice
United States of AmericaThe location
Stayed in August 2021
Reviewed: July 30, 2021
Steve
United States of AmericaThe pool was closed Sunday due to a broken part. We also found loose dried pinto beans in one of the cabinets in the kitchenette.
The staff was friendly. The room was spacious & comfortable.
Stayed in July 2021
Reviewed: June 28, 2021
Petaluma
United States of AmericaThere is no tennis court . That was one reason we booked the hotel .
There is no tennis court . That was one reason we booked the hotel .
Stayed in June 2021
Reviewed: June 26, 2021
Leann
United States of AmericaI didn’t really dislike anything just wished the pool was a little bigger or they had a section for little kids.
I like that even though you have a kitchen in the room, they still offer breakfast.
Stayed in June 2021
Reviewed: June 22, 2021
Petaluma
United States of AmericaMy review is just basically it's more like an apartment and then a hotel it's good unless you know you are on the third floor and you have a lot of stuff to bring up stairs they've got one elevator it's not really the location you have to do a lot of walking in that place so after you get them to the third floor with all your stuff you pretty much worn out but that's okay because after you get up there we've got good TV good air conditioning bathroom everything's comfortable the bed's comfortable it's all good.
My review is just basically it's more like an apartment and then a hotel it's good unless you know you are on the third floor and you have a lot of stuff to bring up stairs they've got one elevator it's not really the location you have to do a lot of walking in that place so after you get them to the third floor with all your stuff you pretty much worn out but that's okay because after you get up there we've got good TV good air conditioning bathroom everything's comfortable the bed's comfortable it's all good.
Stayed in June 2021
Reviewed: June 7, 2021
Monica
United States of AmericaIn our building, near the elevator, wallpaper was peeling off the wall, but everywhere else we went was nice.
Our room was like an small apartment, so it was very nice for us and our pet.
Stayed in June 2021
Reviewed: May 31, 2024
Malvin
United States of AmericaService
Quiet
Stayed in May 2024
Reviewed: May 12, 2024
Kelly
United States of AmericaThe staff continues to provide excellent customer service
Stayed in May 2024
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