1400 North Country Club Drive, Flagstaff, AZ 86004, United States of America
#27 of 55 hotels in Flagstaff
Guests' ChoiceBased on 468 hotel reviews
8.1Cleanliness
8.4
Comfort
8.5
Location
8.7
Facilities
8.2
Staff
8.9
Value for money
8.0
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 14, 2024
Sonja
United States of AmericaThe outdoor hot tub needed some cleaning and attention.
Because we have young adult children, the separate bedroom and bathroom was very nice.
Stayed in May 2024
Reviewed: May 12, 2024
Ronald
United States of AmericaThe main area furniture was very worn and uncomfortable. The sofa sleeper looked liked a cat scratching pole all along the top back of it and the carpet going to the bedroom must have been fraying by either the vacuum cleaner or something else so it was duct taped .
The room set up was perfect for our needs. We had the king suite for 5 people. Two bedrooms each with own bathroom and a living room /kitchenette in the middle .
Stayed in May 2024
Reviewed: April 22, 2024
Kim
CanadaComfortable quiet location.
Stayed in April 2024
Reviewed: April 9, 2024
Dave
CanadaThe breakfast was AWFUL! We travel lots and stay in many mid range hotels. Everything on the breakfast buffet tasted artificial and premade. The sausage patty was flavourless. Eggs were like powder. Potatoes tasted stale/freezerburnt. But the worst part was that while we arrive toward the end of the breakfast service, they closed the doors while we were eating. We just wanted to get a coffee refill and when I approached the partially open door to the buffet area, I said to the manager, oh, could I just get a bit more coffee? He said, “ well, only if she hasn’t put it away yet”. When I turned to look at the opening of the door, she promptly slid the door shut in my face. So rude! We simply wanted a bit more coffee. It wasn’t going to hurt her a bit to pop open the door for us while she put away the rest of the breakfast buffet items. She was prioritizing things for herself… not for the guest experience.
Nothing. Bad overall experience at breakfast .
Stayed in April 2024
Reviewed: April 1, 2024
Tredsafe
United States of AmericaBreakfast was awful. Hash browns were cold. No pancake bar. Muffins were not even defrosted. This was the only disappointing thing there. Ice machine in freezer did not work, but we were given ice from front desk. No log was available to buy for fireplace. we bought our own.
Room was awesome. Customer service great. Loved having 2 bathrooms. Great that the hot tub worked when it was snowing. Will tell others to stay at this hotel in other areas. I will be looking to use your brand in other locations.
Stayed in March 2024
Reviewed: January 8, 2024
Buck
United States of AmericaThe dust that was in the bedroom had me sneezing until I could get some allergy medication.
The room
Stayed in January 2024
Reviewed: December 11, 2023
Chelsea
United States of AmericaWe stayed in the 2 bedroom king suite with fireplace and it was lovely! I appreciated the kids having their own room separate from my husband and I. The living space was cozy and we loved the fireplace.
Stayed in December 2023
Reviewed: November 11, 2023
Oscar
United States of AmericaRooms need to be updated, carpet needs to be replaced .
The buffet was delicious!
Stayed in August 2023
Reviewed: October 14, 2023
Terrence
United States of AmericaAt check in we were given an option for a better unit that accommodated our needs and at a very good rate. Our unit was perfect for two couples. The breakfast was outstanding. We will be recommending Sonesta ES suites to our friends.......
Stayed in October 2023
Reviewed: October 13, 2023
Rosemary
United States of AmericaThe room had an old smell.
Space of the accommodation and being on the ground floor.
Stayed in October 2023
Reviewed: October 2, 2023
Kelly
United States of AmericaNo smart tv. Had to pay for parking
Great location. Comfortable room
Stayed in September 2023
Reviewed: September 27, 2023
Merle
United States of AmericaBreakfast was exceptional!
Stayed in September 2023
Reviewed: September 12, 2023
David
United States of AmericaOverall, it is starting to show its age.
The kitchen.
Stayed in August 2023
Reviewed: September 11, 2023
Content
United States of AmericaI really have no complaints.
This property is a jewel - it's across from a golf course and in front of a mountain, and has access to miles of trails so if you're traveling with dogs, this is the best. The rooms are large, have a full working kitchen, and full bathtubs. The pool is large and the pool/hottub area are clean and inviting. The central building/breakfast lounge is the same - clean and inviting. The breakfast is good. The best part about traveling through Flagstaff on business is knowing I will get to stay here. Oh, and the staff is above and beyond when it comes to accommodating weary travelers and our many extra requests and needs.
Stayed in September 2023
Reviewed: September 4, 2023
Henry
United States of AmericaNothing to not like
Area
Stayed in September 2023
Reviewed: August 31, 2023
Rick
United States of AmericaThe breakfast closed at 9 instead of 10 am. Was a very simple offering, would have liked a little more variety.
The rooms were very clean and overall looked like new. There was easy access to AC outlets right next to both sides of the bed. Kitchen was spacious. Overall layout was very good, with clean design.
Stayed in August 2023
Reviewed: August 26, 2023
Sandy
United States of AmericaThe wifi did not work. And their IT was not available thus the 8 and not 10 rating. It could have been a big deal but for this trip not as much.
It was very spacious with many amenities. Fairly close to NAU campus. Loved the kitchen and bar to eat meals. There was also wine and beer available at the lobby.
Stayed in August 2023
Reviewed: July 31, 2023
Faivel
United States of AmericaVery comfortable room, excellent breakfast and friendly staff.
Stayed in July 2023
Reviewed: July 19, 2023
Petrow
United States of AmericaBeds are not comfortable
Location and kitchens
Stayed in July 2023
Reviewed: July 13, 2023
Dominik
PolandVery good breakfast and nice facilities
Stayed in July 2023
Reviewed: July 8, 2023
Rory
United States of AmericaTaylor, she works the front desk, and she was exceptional.
Stayed in July 2023
Reviewed: June 5, 2023
Brian
IrelandIt was a lovely hotel but rather than delph and proper cutlery we had polystyrene plates and cups and plastic cutlery. This took hugely from what was a good breakfast and lessened and cheapened the experience of staying in the Sonesta Flagstaff. Ecologically a disaster. It was the only negative in an otherwise lovely hotel.
Stayed in May 2023
Reviewed: June 4, 2023
Dan
United States of AmericaSpider webs from TV area light and bathroom vanity lights. Coffee maker was junk, for almost 300 a night they need to invest in a kurig or same kind of maker.
Small kitchen area
Stayed in June 2023
Reviewed: June 3, 2023
Roger
United KingdomWe were touring California and this was the hotel we liked the least. Lack of sound proofing - we had a ground floor room and the people above were very noisy. Decor very dated, scuff marks on walls, paint peeling on outer door.
Breakfast was fine. Brand new fridge freezer in room which was great.
Stayed in May 2023
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