When the housekeeper walked in my room while I was sleep and I was terrified! The room smelt like mildew and wet carpet and there were dead roaches in the window and the bed was extremely hard. And the toilet didn’t work and they told me I had to buy a shower curtain cause it didn’t have one. It was an horrible experience

How the hotel was set up. It look like little apartments!

Stayed in March 2024

It wasn't clean enough it still had people trash in the suite they need clean it better cause my baby was going around finding things and putting in her mouth

It had a lot of space for the first time being in one love it

Stayed in March 2024

No breakfast

Fun

Stayed in March 2024

No remote...made three trips to lobby before problem was corrected.

Price

Stayed in January 2024

No breakfast. Got locked out..key card didn't work at front door. No staff available from 10pm to 9am. Call number on door and no answer. Floors dirty. Not clean. Patio area unkept. Halfway house vibe

Breakfast not available although the website stated it. Staff were friendly

Stayed in October 2023

Staff was nice

Stayed in October 2023

I won't go into to much detail but what I didn't like was my first room was EXTREMELY DIRTY!!. Housekeeping didn't do their job at all!!!!! After, being transferred to a better room I didn't like that the suites don't come with and oven. That sucked lol.

I enjoyed how comforting and professional the staff was. I also came with my twins and they were so accommodating as far as helping me with them and they were so helpful with helping me with said situation. I came for my bday. I love the full kitchen.

Stayed in October 2023

It smelled like smoke.

They upgrade us, because our room wasn't ready.

Stayed in September 2023

Room was not clean. Ants were in the kitchen.

Check-in process was okay and It was a quick trip

Stayed in July 2023

Room had a strong pee smell..I did have a pet room though.only had a small half roll of tissue in room and little towels.

It was a nice size room for the money. Quiet area as well.

Stayed in July 2023

My room keys stopped working not once but twice . There is no pool like advertised in the pictures. When I went to check out there was no one at the desk . The smell of the first floor hallway. It smelled like pee.

The staff was very nice and friendly .

Stayed in July 2023

Not very secure parking! Power went out but I know that was not their fault! DM voluntarily offered me a 1 night refund but never followed through! I sleep with cpap and tried sleeping in my car but had a couple of thugs that kept pecking on windows trying to get me to open windows! Finally went back inside and didn’t sleep any!

Clean quiet and VERY convenient to my doctor visits!

Stayed in July 2023

The room could’ve smelled a little better

It was a studio apartment

Stayed in July 2023

Didn’t have key to room

Staff

Stayed in June 2023

The location behind a gas station not visibly appealing. Seemed like it was more along apartment complex. Nothing extra at hotel. Website showed a swimming pool . Once checked in the said the pool was closed 3 years ago, still on website. No complimentary soap or shampoo in room. The staff were very friendly but the whole stay just seemed off. Garbage was piled up out back right next to the rear entrance. Anytime you left a staff member had to let you back in due to the card machine was not working. NO Ice machine for guest…..staff has one and they did allow me to get some when I asked

The room was good. Mini kitchen,living room with a bedroom & bathroom.Slept 3 comfortably Staff was very friendly Located on Poplar which puts you in a good spot to go to different locations with ease

Stayed in June 2023

Certain Workers did their job some did nothing to bring towels or help when toilet over flooded there was no maintenance on property.

I liked the nice and helpful overnight front desk worker we came in late from the road and she gave great customer service throughout stay.

Stayed in May 2023

The hallways weren't that clean. The elevator close to my room didn't smell too good. We had gnats inside the room I thought it was maybe two, but later on more came. The floor in the bathroom Yu could tell had been wet a few times. You have to be careful of turning the water on in the tub because the water shot out the side of it and went outside the tub. The light over the sink didn't work It would've been nice while trying to do my hair. Tv kinda sucked and didn't get that many channels.

Upon checking in I absolutely loved the guy who checked me in he's very respectful, helpful and we actually got a good laugh. The room was a nice size and I loved the kitchen. Overall I'd stay again especially since it's close to a lot of the food places.

Stayed in April 2023

clean up laundry room

They accommodated last minute changes due to weather. Very polite staff

Stayed in March 2023

Wasn’t cleaned to my liking but manageable & the thin walls. Parking is kinda tight as well.

Very nice quiet area, comfortable living/cooking area.

Stayed in February 2023

no trash bag in the garbage can, no tissue,every time you change bedroom tv living room area changes to another station.

location&balcony

Stayed in January 2023

the rooms do need to be updated

it’s definitely quiet and I like that they close the gate at night to protect your cars

Stayed in January 2023

I could not contact the property for 3 weeks of trying. Via email through the app twice and phone calls directly to the hotel multiple times. I eventually tried the corporate main number twice and the Booking.com number twice. My daughter eventually was able to contact the corporate office while I was on the road. She did a 3-way call so I could get my concerns taken care of. The room was not clean, the walls were visibly dirty around the doors etc, and around the toilet was not clean. Around the floors in the kitchen. There were no towels for the kitchen. I used a bath towel. No dish detergent for hand washing the dishes or the counters. Floor boards and the shower and sink in the bathroom were dirty upstairs. The rooms need to be updated and painted, stained carpets throughout.

The 2 bedroom loft suite is great!!!] Perfect if you have children.

Stayed in January 2023

I had a roach on my first night stay . However it never happened to me before at this location.

cool

Stayed in January 2023

smell outside the room was terrible, stoves not clean which cause smoke in room, room had no smoke detector and sercurity of the hotel was non existent. back door lock was broke so anyone could get into hotel key or no key, the gate did not close at night to parking lot so no key needed there either

spacious room

Stayed in January 2023