212 Loyola Avenue, Downtown New Orleans, New Orleans, LA 70112, United States of America
#113 of 170 hotels in New Orleans
Guests' ChoiceBased on 2141 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
8.4
Facilities
8.1
Staff
8.4
Value for money
8.0
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 7, 2024
Manuel
United States of AmericaFriendly and attentive staff
Stayed in May 2024
Reviewed: May 2, 2024
Matthew
United States of AmericaNear downtown
Stayed in April 2024
Reviewed: April 28, 2024
Nicole
United States of AmericaToilet kept stopping up wasn’t as clean as pictures
Good location , one day good breakfast
Stayed in April 2024
Reviewed: April 27, 2024
Anton
AustriaTrying to be friendly, or saying things like "please" or "thank you" don't seem to be part of the jobv description of the people at front desk or the breakfast. Luckily we didn't have to interact too much with staff. Ar breakfast everything is plastic. Wrapping, dishes, cutlery. Seems like a gigantic waste.
Location is pretty good, the downtown area and the French Quarter are a 15 minute walk away. Room was clean and quite large. Breakfast is included, and although the choice isn't huge, it's still a nice start to the day.
Stayed in March 2024
Reviewed: April 27, 2024
Rachel
United States of AmericaBreakfast choices were somewhat limited.
Central location, close to public transportation.
Stayed in April 2024
Reviewed: April 27, 2024
Alexis
GeorgiaNo pool
Stayed in April 2024
Reviewed: April 25, 2024
Trishtal
United States of AmericaI didn't like that the tub was stopped up when taking a shower. When taking a shower the water would not go down the drain. It would build up then it would take at lest 30 minutes to go down the drain.
I loved the breakfast and location!
Stayed in April 2024
Reviewed: April 15, 2024
Matthew
United States of AmericaPaying to park
Stayed in April 2024
Reviewed: April 5, 2024
Danielfraenkel
Uruguaycleanless
Good relationship price/quality
Stayed in April 2024
Reviewed: April 1, 2024
Vanessa
United States of AmericaNo room service unless requested. Breakfast is very basic and was always crowded.
Great location and price. Room is big.
Stayed in March 2024
Reviewed: March 29, 2024
Donshanae
United States of AmericaThere wasn’t much options. More options would make breakfast much better.
Breakfast was nice and hot. The juice was cold and organic. There was a coffee option and tea so that was nice.
Stayed in March 2024
Reviewed: March 25, 2024
Aaron
IsraelThe breakfast was fine, but it would be nice to get a small variety of vegetables or fruits, as apples were pretty much the only healthy option at the breakfast.
The staff was excellent and the facilities of the hotel were really comfortable. The location was good! However, it felt slightly unsafe to get out late at night. The rooms were equipped with everything you need for a comfy stay! Microwave, huge fridge and and the utilities you need.
Stayed in March 2024
Reviewed: March 23, 2024
Thais
BrazilThe bathtub drain was not working properly (not draining water, water accumulated up to ankle after 5 minutes taking a shower). The mattress was a bit too soft to me and my husband. The complimentary breakfast has very limited option and runs out pretty early - one hour before the time it would close, there was not even bread anymore (apparently they do not plan the amount of food according to the quantity of guests).
Spacious two bedrooms and bathroom unit. Convenient location (walking distance from lots of sightseeing places, restaurants, drug stores, etc).
Stayed in March 2024
Reviewed: March 20, 2024
Hubert
AustriaBreakfast was good, but sometimes ran out of items during higher demand (e.g. bus groups) and took some time to refill.
Very friendly and courteous staff, spacious suites with modern interior at a great location. As a young family with a toddler we appreciate the extra space and low noise level.
Stayed in March 2024
Reviewed: March 19, 2024
Kory
United States of AmericaThe a/c in the room barely worked. While in the living room/dining room a/c was pumping.
The location, the amenities. Breakfast was awesome. Chefs and staff were so friendly and awesome.
Stayed in March 2024
Reviewed: March 16, 2024
Gary
United States of AmericaBathrooms to be update
Spacious
Stayed in February 2024
Reviewed: March 15, 2024
Lynette
United States of AmericaNo table or chairs in room. Refrigerator making loud noise. Room in front, near the street, and heard all noises outside.
Location and friendly staff
Stayed in March 2024
Reviewed: March 14, 2024
Tiffany
United States of AmericaBreakfast was great. Kitchen was always holding on eggs.
The staff was amazing and helpful. Location was great, walking distance wasnt bad
Stayed in March 2024
Reviewed: March 14, 2024
Steve
United KingdomNothing.
Friendly reception staff. Especially Penny.
Stayed in March 2024
Reviewed: March 13, 2024
Catherine
AustraliaCentral location but neighbourhood was a little more rough than we were expecting
Nice and central and the reception staff were lovely, there’s a car park next door too
Stayed in March 2024
Reviewed: March 12, 2024
Sitashia
United States of AmericaThe parking is expensive
Stayed in March 2024
Reviewed: March 11, 2024
Alex
CanadaThe value wasn't a great draw, as the price was within the range of other accommodation in the area, but it certainly met or exceeded all our other measures!
The location was excellent, very close to transportation, the French Quarter and all the New Orleans' tourist spots. The staff was very helpful, the hotel and room was very clean and exactly as advertised. The breakfast was good, if not special, with hot and cold choices as well as 24/7 coffee. The Concierge gave us a thorough rundown of the city and sites while we waited for our room.
Stayed in March 2024
Reviewed: March 8, 2024
Kathleen
GermanyThe staff was excellent! Everyone was polite, friendly and very helpful with all of my requests and questions. It was also great that the hotel was located right by a bus station, if you needed to get around the town.
Stayed in February 2024
Reviewed: March 2, 2024
Angela
AustraliaNothing really
Location
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content