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  5. Reviews of Sonesta ES Suites Chicago - Schaumburg

Reviews of Sonesta ES Suites Chicago - Schaumburg This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

901 East Woodfield Office Court, Schaumburg, IL 60173, United States of America

#8 of 30 hotels in Schaumburg

Guests' Choice

Review Score

Based on 301 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    8.5

  • Free WiFi

    9.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 6, 2024

    9.0
    We would be happy to stay again.
    • Leisure trip
    • Couple
    • Two-Bedroom Two Queen Suite - Mobility/Hearing Accessible with Tub
    • Stayed 5 nights
    • Submitted from a mobile device

    A lot of wasteful packaging associated with breakfast items and use of disposable plates and cutlery. More healthy items could have been offered for breakfast (although we still enjoyed what we ate).

    Comfortable spacious apartment. Functional kitchen with enough equipment to self cater. Comfortable beds. Grocery stores and public transport within reasonable walking distances. Pleasant helpful staff.

    Stayed in April 2024

  • Reviewed: May 3, 2024

    9.0
    Good Value!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - King + Two Doubles
    • Stayed 2 nights
    • Submitted from a mobile device

    Ice machine in freezer wasn’t working. Also, neither bathroom had any conditioner. The bodywash & shampoo were nice though.

    I’d highly recommend. Great value & good hot breakfast!

    Stayed in May 2024

  • Reviewed: April 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Two-Bedroom Suite - Two Kings
    • Stayed 3 nights

    Staff was not at all friendly.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    9.0
    I wish they had facilities everywhere because if we had the option, we would only stay at Sonesta
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - Two Kings
    • Stayed 2 nights
    • Submitted from a mobile device

    They do an excellent job, but maybe my more options for recycling because everything just goes to the general trash.

    Entire family loved it! Said this was the best hotel we've ever stayed at. The suite was excellent, exceed our expectations. It was spacious and very clean!

    Stayed in March 2024

  • Reviewed: March 30, 2024

    9.0
    Would return. Would like to come back in the summer to take advantage of outdoor pool and basketball
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - Two Kings
    • Stayed 1 night
    • Submitted from a mobile device

    Requested pack ‘n play, request was approved, and it wasn’t set up when I arrived. I had to carry and set up myself.

    Rooms were clean had everything I needed. Each room had a bathroom and full kitchen, great for travel with kids.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - Two Kings
    • Stayed 3 nights
    • Submitted from a mobile device

    2 bedroom suite was fantastic. Breakfast was lacking.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No elevator for upper levels,tiny bathrooms

    Room was spacious

    Stayed in March 2024

  • Reviewed: November 6, 2023

    9.0
    Pleasantly surprised
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Two King Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    The $250 hold fee, of course. Even though the room was 165 and it was just a hold put on my card. for the night It added up to $415. Costly!!! The furniture was worn and peeling on the sofa cushions. The door wouldn't close all the way unless you slammed it. Too much furniture. Once the sofa bed was let out. It was difficult to navigate thru the space Breakfast times 2 hour time frame. I had to drive to the main building to get breakfast

    The space of the room and the fact that all dogs are welcomed The room was Gamer friendly. The pancakes were great. The pancakes from the machine was amazing!!! Breakfast selection was good.

    Stayed in October 2023

  • Reviewed: November 5, 2023

    9.0
    We will definitely stay there again.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 4 nights

    Sofa smelled a bit. No elevator.

    Nice kitchen, comfy bed, good breakfast. It was easy to get to the breakfast. There was plenty of parking.

    Stayed in October 2023

  • Reviewed: October 22, 2023

    9.0
    Feels like home.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    First I have to say we love staying with Sonesta, but this time the garbage disposal didn’t work and the sink did not have a stopper in order to keep water in the sink or keep food out of the garbage disposal. We spoke with the front desk. They spoke to maintenance who checked out kitchen outlets but we never got a stopper. The bed in our room (2213) was so very uncomfortable with little support, rolling us to the middle. Nether my husband or I have back problems, but our backs still hurt 4 days after checking out. I may need to postpone my scheduled shoulder surgery until the pain is gone.

    Very comfortable surroundings and clean. Great location. Staff friendly and helpful.

    Stayed in October 2023

  • Reviewed: October 18, 2023

    7.0
    Spacious apartment suites in a convenient location
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Operates with military precision. When they say check in is at 4, that doesn't mean that, if there's a ready room, you can check in. 4pm. Hmmmm. Breakfast room is open till 9 on weekdays. At 9, the door is pulled closed. Hmmmm. I have stayed all over the world in numerous places at every price point and I have never seen anything like this. I realize that one deals with all sorts of different people. The initial impression was not so hot.

    These small apartment suites have are spacious and give the ability to do some cooking in the full kitchen. Decent breakfast.

    Stayed in October 2023

  • Reviewed: October 12, 2023

    8.0
    Wonderful stay. Comfortable and friendly staff.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - Two Kings
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast wasn’t served on the weekend until 8am

    2 bedrooms split

    Stayed in September 2023

  • Reviewed: October 3, 2023

    8.0
    Great price, great location
    • Leisure trip
    • Couple
    • Two-Bedroom Suite - Two Kings
    • Stayed 2 nights
    • Submitted from a mobile device

    Needed paint touch-ups on walls, doors scratched, grout moldy

    Great location, spacious rooms, nice employees

    Stayed in October 2023

  • Reviewed: October 2, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    It was good I thought it should have had a non pork item for breakfast like turkey bacon or corn beefhash not just pork

    THE STAFF WAS NICE.

    Stayed in September 2023

  • Reviewed: September 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Hearing Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    they didn't put conditioner in my bathroom!

    Stayed in September 2023

  • Reviewed: September 7, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - Two Kings
    • Stayed 2 nights
    • Submitted from a mobile device

    How hot it was the 1st night.

    Our 1st night the air didn't work so it was very hot. They did provide us with fans and 2nd day the maintenance came and fixed ac.

    Stayed in September 2023

  • Reviewed: August 4, 2023

    7.0
    Wonderful stay, will book again.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - King + Two Doubles
    • Stayed 6 nights

    The noise from the apartment above us was unbearable at times in the morning.

    Our room/apartment was clean and well equipped. The continental breakfast was amazing, the kids love it.

    Stayed in July 2023

  • Reviewed: July 29, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Hearing Accessible
    • Stayed 7 nights

    Furniture in room was worn with rips. The first night the air conditioning was out so it was a bit uncomfortable sleeping.

    Breakfast included each day which was a plus.

    Stayed in July 2023

  • Reviewed: July 10, 2023

    9.0
    The staff was all very kind!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Queen & Two Doubles - Mobility/Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    We appreciated the hot breakfast. It had many options. My only complaints were that there was no water offered (like at all in the whole room). And, the corn beef hash was served without cooking it (as in mushy right from the can instead of cooked until crispy).

    The suite style rooms were pretty great. And each one had it's own bathroom which was super helpful.

    Stayed in July 2023

  • Reviewed: July 9, 2023

    9.0
    Like a home away from home.
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite - Mobility/Hearing Accessible Tub
    • Stayed 2 nights
    • Submitted from a mobile device

    The only complaint I had was the softness of the bed. It was too soft for me so I woke up with some aches and pains.

    Property was clean and easily accessible. Staff was helpful. Room was amazing. Like a home away from home.

    Stayed in July 2023

  • Reviewed: July 9, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Two King Beds - Hearing Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast was pretty simple but met all the needs of a hot breakfast. Tortillas were great! Maybe one of the days could've had bacon but other than that it was good. Water wasn't available. Pancake machine was awesome!

    Stayed in July 2023

  • Reviewed: June 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - King + Two Doubles
    • Stayed 1 night
    • Submitted from a mobile device

    My family really enjoyed the basketball court and the breakfast!!!

    Stayed in June 2023

  • Reviewed: June 18, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in June 2023

  • Reviewed: May 29, 2023

    9.0
    Wonderful
    • Travelers with friends
    • Two-Bedroom Suite with Two King Beds - Hearing Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    Pull out uncomfortable.

    Breakfast was good. Full kitchen very nice to have available.

    Stayed in May 2023

Showing 1 - 25

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