901 East Woodfield Office Court, Schaumburg, IL 60173, United States of America
#7 of 31 hotels in Schaumburg
Guests' ChoiceBased on 301 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.6
Staff
9.0
Value for money
8.5
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 18, 2024
Sharon
United States of AmericaThe location was out of the way.
Rooms were just right for our family.
Stayed in April 2024
Reviewed: May 6, 2024
Julie
New ZealandA lot of wasteful packaging associated with breakfast items and use of disposable plates and cutlery. More healthy items could have been offered for breakfast (although we still enjoyed what we ate).
Comfortable spacious apartment. Functional kitchen with enough equipment to self cater. Comfortable beds. Grocery stores and public transport within reasonable walking distances. Pleasant helpful staff.
Stayed in April 2024
Reviewed: May 3, 2024
Tiffany
United States of AmericaIce machine in freezer wasn’t working. Also, neither bathroom had any conditioner. The bodywash & shampoo were nice though.
I’d highly recommend. Great value & good hot breakfast!
Stayed in May 2024
Reviewed: April 15, 2024
Mary
United States of AmericaStaff was not at all friendly.
Stayed in April 2024
Reviewed: April 1, 2024
Eddie
United States of AmericaThey do an excellent job, but maybe my more options for recycling because everything just goes to the general trash.
Entire family loved it! Said this was the best hotel we've ever stayed at. The suite was excellent, exceed our expectations. It was spacious and very clean!
Stayed in March 2024
Reviewed: March 30, 2024
Diana
United States of AmericaRequested pack ‘n play, request was approved, and it wasn’t set up when I arrived. I had to carry and set up myself.
Rooms were clean had everything I needed. Each room had a bathroom and full kitchen, great for travel with kids.
Stayed in March 2024
Reviewed: March 18, 2024
Alicia
United States of America2 bedroom suite was fantastic. Breakfast was lacking.
Stayed in March 2024
Reviewed: March 18, 2024
Clarse
United States of AmericaNo elevator for upper levels,tiny bathrooms
Room was spacious
Stayed in March 2024
Reviewed: November 6, 2023
Lolita
United States of AmericaThe $250 hold fee, of course. Even though the room was 165 and it was just a hold put on my card. for the night It added up to $415. Costly!!! The furniture was worn and peeling on the sofa cushions. The door wouldn't close all the way unless you slammed it. Too much furniture. Once the sofa bed was let out. It was difficult to navigate thru the space Breakfast times 2 hour time frame. I had to drive to the main building to get breakfast
The space of the room and the fact that all dogs are welcomed The room was Gamer friendly. The pancakes were great. The pancakes from the machine was amazing!!! Breakfast selection was good.
Stayed in October 2023
Reviewed: November 5, 2023
Deborah
United States of AmericaSofa smelled a bit. No elevator.
Nice kitchen, comfy bed, good breakfast. It was easy to get to the breakfast. There was plenty of parking.
Stayed in October 2023
Reviewed: October 22, 2023
Cynthia
United States of AmericaFirst I have to say we love staying with Sonesta, but this time the garbage disposal didn’t work and the sink did not have a stopper in order to keep water in the sink or keep food out of the garbage disposal. We spoke with the front desk. They spoke to maintenance who checked out kitchen outlets but we never got a stopper. The bed in our room (2213) was so very uncomfortable with little support, rolling us to the middle. Nether my husband or I have back problems, but our backs still hurt 4 days after checking out. I may need to postpone my scheduled shoulder surgery until the pain is gone.
Very comfortable surroundings and clean. Great location. Staff friendly and helpful.
Stayed in October 2023
Reviewed: October 18, 2023
Aeh
United States of AmericaOperates with military precision. When they say check in is at 4, that doesn't mean that, if there's a ready room, you can check in. 4pm. Hmmmm. Breakfast room is open till 9 on weekdays. At 9, the door is pulled closed. Hmmmm. I have stayed all over the world in numerous places at every price point and I have never seen anything like this. I realize that one deals with all sorts of different people. The initial impression was not so hot.
These small apartment suites have are spacious and give the ability to do some cooking in the full kitchen. Decent breakfast.
Stayed in October 2023
Reviewed: October 12, 2023
Michelle
United States of AmericaBreakfast wasn’t served on the weekend until 8am
2 bedrooms split
Stayed in September 2023
Reviewed: October 3, 2023
Mariann
United States of AmericaNeeded paint touch-ups on walls, doors scratched, grout moldy
Great location, spacious rooms, nice employees
Stayed in October 2023
Reviewed: October 2, 2023
Hart
United States of AmericaIt was good I thought it should have had a non pork item for breakfast like turkey bacon or corn beefhash not just pork
THE STAFF WAS NICE.
Stayed in September 2023
Reviewed: September 24, 2023
Yuliana
United States of Americathey didn't put conditioner in my bathroom!
Stayed in September 2023
Reviewed: September 7, 2023
Martinez
United States of AmericaHow hot it was the 1st night.
Our 1st night the air didn't work so it was very hot. They did provide us with fans and 2nd day the maintenance came and fixed ac.
Stayed in September 2023
Reviewed: August 4, 2023
Philip
Turks & Caicos IslandsThe noise from the apartment above us was unbearable at times in the morning.
Our room/apartment was clean and well equipped. The continental breakfast was amazing, the kids love it.
Stayed in July 2023
Reviewed: July 29, 2023
Amy
United States of AmericaFurniture in room was worn with rips. The first night the air conditioning was out so it was a bit uncomfortable sleeping.
Breakfast included each day which was a plus.
Stayed in July 2023
Reviewed: July 10, 2023
Teresa
United States of AmericaWe appreciated the hot breakfast. It had many options. My only complaints were that there was no water offered (like at all in the whole room). And, the corn beef hash was served without cooking it (as in mushy right from the can instead of cooked until crispy).
The suite style rooms were pretty great. And each one had it's own bathroom which was super helpful.
Stayed in July 2023
Reviewed: July 9, 2023
Dominic
United States of AmericaThe only complaint I had was the softness of the bed. It was too soft for me so I woke up with some aches and pains.
Property was clean and easily accessible. Staff was helpful. Room was amazing. Like a home away from home.
Stayed in July 2023
Reviewed: July 9, 2023
Christopher
CanadaThe breakfast was pretty simple but met all the needs of a hot breakfast. Tortillas were great! Maybe one of the days could've had bacon but other than that it was good. Water wasn't available. Pancake machine was awesome!
Stayed in July 2023
Reviewed: June 29, 2023
Michael
United States of AmericaMy family really enjoyed the basketball court and the breakfast!!!
Stayed in June 2023
Reviewed: June 18, 2023
Ciprian
RomaniaNothing
Everything
Stayed in June 2023
Paris, France
Cudillero, Spain
Carcassonne, France
Pedra, Spain
Newcastle, Australia
Damme, Belgium
Lampedusa, Italy
Seoul, South Korea
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content