240 Chapman Road, Newark, DE 19702, United States of America
#15 of 24 hotels in Newark
Guests' ChoiceBased on 370 hotel reviews
7.0Cleanliness
7.5
Comfort
7.6
Location
7.8
Facilities
7.3
Staff
8.1
Value for money
7.3
Free Wifi
6.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: May 16, 2024
Evette
United States of AmericaThe counters microwave and refrigerator were not cleaned very well. The Booking website offered an upgrade for a room with a fireplace, but they took all fireplaces out, and I was not refunded for it. I did not see a $5 per/day parking fee on Booking.com either. We had a leak from the adjacent room that soaked our floor carpet overnight so we were upgraded the next afternoon.
Location, location, location. Besides the location, the front desk staff (Ms Carrol and Ms Shania) were attentive and resourceful. The size of the rooms was better than average.
Stayed in May 2024
Reviewed: April 15, 2024
Jailyn
United States of AmericaRooms get check before renting them out.
Stayed in April 2024
Reviewed: April 6, 2024
Mieke
Belgium- The carpet in the room was dirty. - There were only 2 chairs in the room, while we booked for 4 people. That is not handy to have diner with 4.
- The staff at the reception desk is very friendly and helpful. - Breakfast is extensive. - The room has a fully equipped kitchen, with all you need to cook. It also has a dishwasher. - The room is really large, well suited for a family.
Stayed in April 2024
Reviewed: March 18, 2024
Lashonda
United States of AmericaJust had a couple of things that should of been cleaned better
Everything was good
Stayed in March 2024
Reviewed: March 14, 2024
Teilor
United States of AmericaThe bathrooms need a serious facelift. The flooring in the bathroom is unattractive, tub needed a good scrub to the tiling, the walls needed to be repainted. The carpet in the main area was dirty. There were left over items from the previous guest which made me feel like the sheets weren’t changed. I found crumbs on the extra sheets in the closet…It was so noisy, sounded like there was a stampede of elephants coming from the couple upstairs. Parking should be free….not sure why anyone should be expected to pay a $250 deposit for one night and parking not be included. I was charged the full price, plus the deposit and then charged the full price again the next day before the first charge was ever refunded. My third time staying here and it was the worst time to say the least.
Convenient location. Spacious. Useful amenities.
Stayed in March 2024
Reviewed: February 12, 2024
Karl
United States of AmericaThere was nothing to dislike about my stay.
It was close to a lot of Restaurants and stores.
Stayed in February 2024
Reviewed: January 31, 2024
Shirley
United States of AmericaThe room was a bit dirty and the upstairs toilet did not work. We called the front office and informed them about the toilet not flushing and were told to come to the front desk and get the plunger and bring it back!
Stayed in November 2023
Reviewed: January 12, 2024
Enrique
United States of AmericaCleaning , noise
Location
Stayed in December 2023
Reviewed: January 7, 2024
Stephanie
United States of AmericaMy shower was out of shampoo, body wash and conditioner
Nice staff; large, clean rooms; good breakfast selection
Stayed in January 2024
Reviewed: December 30, 2023
Noemí
SpainThe staff was super nice. The room was spacious, and clean. Very confortable bed. The breakfast was amazing!
Stayed in December 2023
Reviewed: December 28, 2023
Steven
United States of AmericaThe fact that someone just walked right into our room and my wife just got out of the shower but had towels on already
It's comfortable, makes you feel at home.
Stayed in December 2023
Reviewed: November 17, 2023
Spencer
United States of AmericaThe bathroom setup made it very difficult for me to get in, in my wheelchair.
The beds & pillows were comfortable. And I loved that there was a fully equipped kitchen.
Stayed in November 2023
Reviewed: November 9, 2023
Brandon
United States of AmericaRoom size.
Stayed in November 2023
Reviewed: November 6, 2023
Bridget
United States of AmericaThe hot water was not enough for a bath.Bur overall is ok.
The peacefulness..location. staff was pleasant
Stayed in November 2023
Reviewed: October 16, 2023
Precious
United States of AmericaYou could hear the room next door had several people
Stayed in October 2023
Reviewed: October 5, 2023
Mary
United States of AmericaStained furniture and carpet. Bar stools needed new seats..they sagged and uncomfortable to sit in.
Stayed in October 2023
Reviewed: September 26, 2023
Valentin
United States of AmericaVery dirty carpet, my socks were black after walking on the carpet.
Stayed in September 2023
Reviewed: September 17, 2023
Destiny
United States of AmericaThe Hot Water Was Not Working
Everything Minus The Hot Water Problem
Stayed in September 2023
Reviewed: September 1, 2023
Jacque
United States of AmericaHow close the rooms are to each other
The open space and access to full size kitchen
Stayed in August 2023
Reviewed: September 1, 2023
Pamela
United States of AmericaCarpet in room was stained
Spacious rooms close to venue
Stayed in August 2023
Reviewed: August 22, 2023
Miller
United States of AmericaThe dish washer was full of dirty dishes from the prior guest and the room was not restocked with the proper towels and products that should have been in there.
Having our own private entrance and not having to go through a lobby to get to our room.
Stayed in August 2023
Reviewed: August 15, 2023
Adrienne
United States of AmericaWe did not like the people hanging out on the sidewalk both nights talking loudly and being rude while guest are trying to sleep during the overnight hours was annoying also I unfortunately left my garment bag with my clothes in it (3 shirts)in the closet of the suite and when I called to asked if they were turned in to the front desk by house keeping someone at front desk said they would check with house keeping to see if they were turned in and get back to me,unfortunately my return call has not happened yet.
We really liked the location and the convenience of the suite itself. The kitchen was a bonus.
Stayed in August 2023
Reviewed: August 14, 2023
Jason
United States of AmericaWe had a king suite and it was bigger then expected
Stayed in August 2023
Reviewed: August 12, 2023
Martha
United States of AmericaPlease open the bathroom drawer and vacuum it out. Someone trimmed their beard in there and just left it. So gross.
Spacious
Stayed in August 2023
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