2210 Bams Drive, Chattanooga, TN 37421, United States of America
#39 of 84 hotels in Chattanooga
Guests' ChoiceBased on 575 hotel reviews
7.9Cleanliness
8.5
Comfort
8.5
Location
8.9
Facilities
8.3
Staff
8.5
Value for money
8.0
Free WiFi
6.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: July 31, 2022
David
United States of AmericaThe noise outside our room at 1:30 am
Stayed in July 2022
Reviewed: July 30, 2022
Dastan
United States of AmericaGym amenities are bit tired. No breakfast
Everything was good
Stayed in July 2022
Reviewed: July 28, 2022
Tyler
United States of AmericaConnecting to wifi was tricky we had to get help, bed was as comfortable as expected and we couldnt play cornhole their bags are left out in the waethery so they was slimy
Super nice smelt amazing staff was super friendly
Stayed in July 2022
Reviewed: July 21, 2022
Rosibel
United States of AmericaI like the service and cleaning
Stayed in July 2022
Reviewed: July 20, 2022
Jacob
United States of Americawasn’t much to dislike. only there a day!
convenient.
Stayed in July 2022
Reviewed: July 15, 2022
Dellostritto
United States of AmericaNo breakfast and a bit over priced
The cleanliness, staff, and Starbucks
Stayed in July 2022
Reviewed: July 4, 2022
Woods
United States of AmericaLeaving
Everything about it
Stayed in July 2022
Reviewed: June 25, 2022
Latisha
United States of AmericaHowever the bed was not really comfortable and the sofa bed was terribly hard . Everything else was great.
Customer service was excellent
Stayed in June 2022
Reviewed: June 20, 2022
Malcolm
United States of AmericaNothing that was staff or hotel's fault. Other guests were noisy.
The staff was friendly and very helpful. Room was very clean and the location was right beside the main shopping centers. We would definitely stay again.
Stayed in June 2022
Reviewed: June 10, 2022
Demetria
United States of AmericaNO ELEVATOR
nice, clean, neat shops
Stayed in June 2022
Reviewed: June 10, 2022
Erin
United States of AmericaI don’t believe there was a breakfast. I did not see one? But they did have coffee.
Stayed in June 2022
Reviewed: May 23, 2022
Irina
United States of AmericaNo breakfast, no elevator.
The location.
Stayed in May 2022
Reviewed: May 19, 2022
Jaime
United States of AmericaNo breakfast
everything
Stayed in May 2022
Reviewed: May 16, 2022
Jeremy
United States of AmericaBetter layout, maybe less furniture in rooms.
The rooms were tiny!
Stayed in May 2022
Reviewed: March 31, 2022
Kevin
United States of AmericaNo elevators, no open restuarant.
There was no breakfast, the location was ok.
Stayed in March 2022
Reviewed: March 31, 2022
Renee
United States of AmericaNo restaurant or bar on site, room not very quiet. Bought a fan for noise control
Clean room, clean facility
Stayed in March 2022
Reviewed: March 28, 2022
Jennifer
United States of AmericaCheck in process with staff was not pleasant or friendly. I have stayed at Sonesta hotels in past and I was always pleased however this visit I was not happy at check in and pretty sure the employee didn’t care.
The room was comfortable.
Stayed in March 2022
Reviewed: March 28, 2022
Mason
United States of AmericaPets
Clean even with pets
Stayed in March 2022
Reviewed: March 21, 2022
Tammy
United States of AmericaThe front desk clerk Johnathan wouldnt check anyone in until exactly 400pm. We were only 30 mins early. Then when I gave him my driver's license. He said none of the information is right. I told him the address is old on the DL but the DL office has the new address- he kept on changing it and said we have to use the address on the DL. Didn't sound like a good business practice to me.
The hotel was clean nothing was broken in our room
Stayed in March 2022
Reviewed: March 16, 2022
Kay
United States of AmericaNo water fountain
Within walking distance of stores & provided enough shampoo & conditioner.
Stayed in March 2022
Reviewed: March 1, 2022
Holly
United States of AmericaYou could hear all the noise from outside the hallways in your rooms, and they didn't have hot breakfast to offer. Just breakfast bags to purchase 😔
Location and the rooms was super clean 😁
Stayed in February 2022
Reviewed: February 28, 2022
Keara
United States of Americathe agent at the desk was a little rude in the beginning when I tried to pay with my chime CC I think I should’ve been notified before hand that they don’t take this type of card,checkout was at 11 the staff came about 10 for housekeeping I was still getting dressed.
it was clean
Stayed in February 2022
Reviewed: February 22, 2022
Kischonn
United States of Americaemployee gave me a hard time and she lied to me about changing my reservation because they couldn’t accept my card. she was rude and wouldn’t even let me in the hotel at night while following my wife. she said I was unrecognizable and she was willing to leave me in the cold. even though she had just seen me and my wife in the lobby for about 3 hours.
Stayed in February 2022
Reviewed: February 14, 2022
Allen
United States of Americarestaurant not onsite as advertised
Staff
Stayed in February 2022
Reviewed: February 10, 2022
Williams
United States of AmericaOne cleaning lady was rude and hateful. Didn't do the things asked of her What she did do she acted so inconvenienced. Also no smoking rooms at all. As a smoker that seems discriminatory.
There is a washer and dryer on property. That was a nice amenity. Also the was a sliding glass patio door leading out into a courtyard. Very nice.
Stayed in January 2022
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