8900 Bartram Avenue, Philadelphia, PA 19153, United States of America
#46 of 89 hotels in Philadelphia
Guests' ChoiceBased on 234 hotel reviews
8.1Cleanliness
8.7
Comfort
8.8
Location
8.7
Facilities
8.4
Staff
8.5
Value for money
8.2
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 14, 2024
Guadalupe
United States of AmericaIt was a good value nothing to dislike
Location and the it offer airport pick up and drop off
Stayed in April 2024
Reviewed: May 3, 2024
Kelly
United States of AmericaThe half pillows, no plug for tub
Shuttle service to the airport, staff was friendly and helpful
Stayed in April 2024
Reviewed: May 2, 2024
Dinho
BrazilThere should be a transfer from the airport to the hotel. I was told that I should have call them to pick me up. This instruction should be done earlier.
Close to the airport
Stayed in April 2024
Reviewed: April 29, 2024
Stevens
BermudaThe breakfast could have been a little better.
The bed was very comfortable. I got a good night rest 😌.
Stayed in March 2024
Reviewed: April 24, 2024
Roberta
IrelandN/A
Reliable shuttle bus service, close to the airport, clean and nice room.
Stayed in April 2024
Reviewed: April 19, 2024
Olivia
IrelandBreakfast was included in the price but there was no breakfast service on when we arrived. Anything food related will always impact an experience.
Location and shuttle bus to and from the airport
Stayed in April 2024
Reviewed: April 18, 2024
Alanmalarkey
United Kingdompoor selection
light meals fine but not fantastic
Stayed in April 2024
Reviewed: April 16, 2024
Portia
United States of AmericaI did not like when I asked for extra pillows and did not receive them. (I’m disabled and this was expressed in my request.) I did not like when I went to check out and was told that I had a balance over $250 when everything was paid for on my day of arrival. The receipt that was printed out was inaccurate, the clerk asked questions that didn’t apply, the manager went on break when there were two customers experiencing the same issues with their discrepancy on our payments. We both paid for our rooms when we arrived and were not told that the payment was a deposit. The entire thing did not make any sense. I was also told that their system was wiped out and that what was paid was for the cost each night. If I already paid $770+ for the stay, why was my receipt reflecting $414+ was paid with a $250+ balance. This entire incident will not make myself and my business partner consider staying at this facility for our next business event as how it was handled was 100% unacceptable. Hopefully the right eyes will see this and open an investigation as to why both clerk and manager created such an uncomfortable environment for customers. There were also other patrons who had this happen to them. I will be awaiting my $125 refund from the $770+ that was already paid. Let’s not have this unprofessionalism moving forward. Thanks
It was clean and provided comfort for my trip.
Stayed in April 2024
Reviewed: April 15, 2024
Sapphire
United States of AmericaI was told that you have to request housekeeping and it is not automatic. I then asked if I could get new towels and rags and never received them. The tub was not very clean.
The hotel is very nice and coordinated well. The lounge area was clean and comfortable.
Stayed in April 2024
Reviewed: April 14, 2024
Dana
United States of AmericaRooms were a bit sparse, but okay. Staff person signed us up for the incorrect shuttle, but it worked out okay. Walls are thin and the folks in adjoining rooms were loud for a while.
We liked the proximity to the airport. The hotel looked new, clean, and the bed was comfortable.
Stayed in April 2024
Reviewed: April 13, 2024
Gary
United States of AmericaThe staff charged me for parking rates not asking if I bought a car the moment, I checked in which is the first question that should be asked, by the front desk and they charged me.
I love the size and cleanliness of the room
Stayed in April 2024
Reviewed: April 12, 2024
Brenton
United States of AmericaHaving to pay for hot water was a huge surprise. It was amazing to go to a hotel and have to wait for the restaurant area to open to obtain hot water for a cup of tea.
The shared facilities were clean, smelled refreshed, room was clean. Really nice place, nice staff, enjoyed my stay. The meal I ordered was delicious.
Stayed in April 2024
Reviewed: April 5, 2024
Irene
United States of AmericaBreakfast for purchase only.
Free airport shuttle very much appreciated.
Stayed in April 2024
Reviewed: March 31, 2024
Jayketia
United States of AmericaEverything was good nice clean rooms front desk clerk was awesome.
Stayed in March 2024
Reviewed: March 26, 2024
Sheena
United States of AmericaThe bed in my room 309 was low to the floor, NO mattress cover only sheets, mattress needs to be replaced and A/C made noise all night.
They helped greatly with my late checkin
Stayed in March 2024
Reviewed: March 18, 2024
Ellen
United States of AmericaNA
Quiet nice beautiful room
Stayed in March 2024
Reviewed: March 2, 2024
Daniel
United States of AmericaYou have to pay for breakfast
The place was clean staff was great
Stayed in February 2024
Reviewed: February 22, 2024
Declan
IrelandA little isolated
Good location to the airport, free shuttle. Nice bar, friendly staff
Stayed in January 2024
Reviewed: February 16, 2024
Taiman
United States of AmericaThere was nothing not to like
Comfort , nice size room . Had nothing bad to say at all
Stayed in February 2024
Reviewed: February 14, 2024
Christopher
United States of AmericaNot enough towels provided. I thought it was weird that there was only one washcloth, two hand towels, and two bath towels. This heat/AC unit we’re tricky to use. There was a thermostat in the room and a thermostat on the unit and it was never obvious which was actually controlling the unit, the final thing I didn’t like was extremely minor, but annoying nonetheless. The desk lamp on the desk had all the indications that it was an articulating lamp, but the lamp actually didn’t articulate. The screw tightened hinge that would normally bend on a desk lamp was all one solid piece and only there for decoration. So weird! Besides those two minor annoyances, and the third super silly annoyance, the hotel is really nicely appointed and a great value.
The room was nice and modern. The lobby area was very nice, fireplace, furnishings were all top notch. The front desk, staff, the housekeeping, staff, and the shuttle bus drivers were all helpful and kind.
Stayed in February 2024
Reviewed: February 4, 2024
Kristin
United States of AmericaNo breakfast included
Clean
Stayed in November 2023
Reviewed: January 22, 2024
Purdie
United States of AmericaVery clean and modern
Stayed in January 2024
Reviewed: January 17, 2024
Nor
MalaysiaFar from restaurants
The staff are very helpful and nice. We felt very welcomed
Stayed in January 2024
Reviewed: January 16, 2024
Karl
United States of AmericaThe HVAC was very noisey
The check in was very easy. The room was clean,
Stayed in January 2024
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