On the website, it says we won’t have to pay for anything once we check it. It didn’t mention anything about having to pay for parking or put a deposit down. I feel like that’s false advertisement.

the bed was comfy, it was very clean, staff was sweet.

Stayed in May 2024

see above

The hotel was clean but when I entered my room 330 there was food peas and some kind of meat left on the carpet in front of the dresser from the previous guests that was not vacuumed. It was hard and dry so I just cleaned it up with a disinfectant wipe. The coffee utensil pouches were used/and not replaced so no sugar for coffee so I had to go buy some. I was told if I signed up for the Sonata membership I would get 1000 points but I only got 500. There was some noise from the housekeepers but aside from the above the say was ok.

Stayed in May 2024

Very nice and clean

Stayed in April 2024

na. hold policy

room

Stayed in May 2024

Everything was great

Location and cleanliness

Stayed in April 2024

The bar/restaurant did not work at evening hours though it exists. Arrived between & and 8 Pm and had to go to the neighboring hotel for dinner.

Stayed in March 2024

Reception did not want to issue a receipt for my stay (Booking.com reservation), which I think is unusual...

The breakfast is very good !

Stayed in February 2024

The second floor is shaking a bit when you walk

Price for value is on spot Service is good

Stayed in February 2024

There was odd smell when I first entered room

Room clean

Stayed in January 2024

I don’t like that we don’t have one just like this in Los Angeles

Beautiful location, everything and everywhere was nice and clean

Stayed in January 2024

Part that I didn’t like , it’s that we arrived a little earlier. And hotel wanted to change us $40.00 fee for an early check in . But we only wait , a lot Guests were waiting as well.

The hotel is very clean , that’s why we stayed and in very good location for what we needed (49ers game) the bed 🛌 are comfortable. This hotel in my opinion to stay 1-3 days only . It’s Good Hotel The lady at the restaurant, is super kind taking your beverage order (coffee, water, orange juice, etc) and the tables were beautiful. She was super nice , polite with all the guest.

Stayed in December 2023

The height of the bathtub is too low for me. The hallway is pretty cold on second floor. I don't like the Spanish language on TV setting, I didn't know how to switch the language to TV menu.

Bed is comfy. I like the thermostat which I can set to the preferred temperature. I can watch multiple channels on TV which is nice. Staffs are really nice, they provide information on where to visit around this season. Location of the hotel is convenient. All the locations I want to visit are around 10 - 20 min away.

Stayed in December 2023

Since we have back problems, the mattress was too soft for us

The room was spacious and clean. Breakfast was (surprisingly) very good,- we had a large selection of hot meals (bacon, scrambled eggs, sausages, chicken patties and potatoes - everything was fresh and not overcooked/stale. The fruit salad was also very tasty and fresh! There was even a selection of sliced ham and cheese for Europeans ;)

Stayed in November 2023

I stay at this Sonesta at least 3 times a year. Everyone is always so accommodating! I absolutely love their beds and pillows!

Stayed in October 2023

Nothing, but I didn't book the pricy breakfast

All clean, nice business hotel, only stayed for the night, nothing to complain about, room was facing the parking lot and away from the busy road, quiet despite being on the first floor

Stayed in August 2023

Room didn't fit to the desription

Stayed in September 2023

abbreviated restaurant hours

Updated, modern facilities, quiet area, plenty of parking

Stayed in August 2023

I requested housekeeping, but it wasn't done. I had to ask a second time before my room was cleaned.

Stayed in August 2023

It was all great!

It was spotless and we loved the pool! Came down here to see Taylor Swift and this was a the perfect home base! Great restaurant too!

Stayed in July 2023

Saw somewhere parking is $15 but they didn't charge us. If I had to pay for parking I wouldn't have liked it as much lol

WOW!! We booked this hotel the day before and were lucky they had available rooms AND at a reasonable price. Sometimes pictures look better than the actual hotel, but Sonesta is one of those places where what you see is what you get. We were very impressed with the hotel. Staff was friendly, rooms were new and clean, entire place seemed very well maintained.

Stayed in August 2023

There is no microwave in the room. Going to the hallway near the ice cooler to use the microwave sliding off the table, it's not cool at all .

I was greeted with a smile from Sara as I approached the front desk. I told her about my not so good experience with my room at the other Sonesta Hotel in Milpitas. Sara immediately apologized and told me to please let them know if I have any issues. I loved this property and the environment. It's very convenient, just off the freeway exit.

Stayed in August 2023

Carpets in hallway need to be cleaned. Door to bathroom opens awkwardly blocking entry. Should be told ahead of time about the $75(!) fee for dog and fee for breakfast (probably most important).

Quiet area and friendly staff. Nice decor! Lovely pool and other facilities that I didn't have time to use.

Stayed in August 2023

Super clean

Stayed in July 2023

i liked the view of the pool. bed was comfy. breakfast was great.

Stayed in July 2023