13939 Noel Road, Dallas, TX 75240, United States of America
#134 of 168 hotels in Dallas
Guests' ChoiceBased on 311 hotel reviews
6.6Cleanliness
7.4
Comfort
7.5
Location
7.9
Facilities
7.0
Staff
7.2
Value for money
7.2
Free Wifi
6.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 9, 2024
Marina
BrazilStaff, one in particular shouldn’t be working with people at all.
Stayed in April 2024
Reviewed: April 9, 2024
Martha
United States of AmericaThe room was infested with ants.... There were ants even inside of the remote control... The staff was very rude. The location was great though.
Location
Stayed in April 2024
Reviewed: February 2, 2024
Tradarrius
United States of AmericaTV need upgrading
Services like gym laundry
Stayed in February 2024
Reviewed: January 6, 2024
Sammy
United States of AmericaDeposit
All
Stayed in January 2024
Reviewed: October 29, 2023
Sonya
United States of AmericaThey (corporate) charge a fee for parking & an early check-in (ridiculous)!! No (complimentary) breakfast.
Monica (mgr) and her team were great and they provided a wonderful customer service experience. =) Pet friendly The location of the laundry facility & gym. And they were both clean. :)
Stayed in October 2023
Reviewed: October 3, 2023
Erik
United States of AmericaThe person in the front desk it’s to hard
Nice place but need consider the ask for 150 for deposit and they don’t accept prepaid cards, just some banks
Stayed in October 2023
Reviewed: September 15, 2023
Þórdís
IcelandI didn’t like the smell in our room, smelled like they allowed smoking in there and tried to hide the smell with citrus spray. And didn’t like the maintenance walked in on us our first morning there by some kinda misunderstanding, our room was on his list when it shouldn’t be. He apologized and was very sorry but it was super uncomfortable.
Our receptionist when we arrived was very friendly and helpful when we needed to change rooms because our was flooding
Stayed in September 2023
Reviewed: August 7, 2023
Magda
United States of AmericaMy check-in was disappointing, my room did not have a sofa as in the photos, I went back to the reception to ask to change it, but the transsexual at the reception was very rude and disrespectful. he had huge fingernails, this is unacceptable for a hotel reception. I will not return to this hotel again.
Stayed in August 2023
Reviewed: August 1, 2023
Lawrence
United States of AmericaThe bed was a little firm and the elevator stopped working. Had to take our luggage down 3 flights of stairs.
The location! Everything is close and the area is quiet.
Stayed in July 2023
Reviewed: July 31, 2023
Edgar
United States of AmericaHigh fees and probably that they did not let do an early check-in (1 hour before the time they have set)
Availability of a kitchen with tools and a refrigerator
Stayed in July 2023
Reviewed: June 13, 2023
Jamie
United States of AmericaA lot of homeless people.
I like that it was cozy and with a kitchen in the room.
Stayed in May 2023
Reviewed: May 13, 2023
Grady
United States of AmericaRoom was well designed and very comfortable
Over all good experience, but front desk and customer service was poor.
Stayed in May 2023
Reviewed: May 4, 2023
Blenda
United States of AmericaThe Microwave would never work consistently even though the maintenance came to look at it. There needs to be a broom/ dustpan in the room if you don't have housekeeping until after you leave.
It was fine for our purposes to just relax but an older establishment. It wasn't too far to a pharmacy which we needed at 4 a.m.
Stayed in April 2023
Reviewed: April 15, 2023
Adán
MexicoThe receptionist on the first day wasn't very friendly, and the deposit amount required for such a short stay was incredibly high. Additionally, the elevator wasn't functioning properly.
location
Stayed in April 2023
Reviewed: April 10, 2023
Christie
United States of AmericaThe refrigerator made a loud noise off and on that disturbed my sleep
Stayed in April 2023
Reviewed: April 7, 2023
Anna
United States of AmericaCould be cleaner and the mirrors were pealing.
Good location, not too far from downtown Dallas.
Stayed in April 2023
Reviewed: March 13, 2023
Dalia
Saudi ArabiaNo food
Location and comfort
Stayed in March 2023
Reviewed: February 6, 2023
Bradley
United States of Americaoutside lighting weak water pressure
it was alright
Stayed in February 2023
Reviewed: January 6, 2023
Stanley
United States of AmericaThe noise and issue with room door closing correctly.
It was OK was a little to expensive and has issues with the room door closing properly.
Stayed in December 2022
Reviewed: November 28, 2022
Reginald
United States of Americadidn’t like the the $150 credit card hold for incidentals, for one night stay as a solo traveler…
location
Stayed in October 2022
Reviewed: October 28, 2022
Mugdha
United States of Americathe property had smoking smell
Stayed in October 2022
Reviewed: October 16, 2022
Ericka
United States of Americatoilets didn’t work
Stayed in October 2022
Reviewed: June 30, 2022
Zelma
United States of Americathe hallway wasn’t clean also not on doors at 9am
nice employees
Stayed in June 2022
Reviewed: June 27, 2022
Laura
United States of AmericaCharged $150 for deposit not refundable until 3-10 days. Was told by guest that vehicles where not safe there that he got robbed several times as well as other guest. Hotel doesn't look like photos on website.
Staff was friendly and beds where very comfortable
Stayed in June 2022
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