10503 Town and Country Way, Houston, TX 77024, United States of America
#167 of 427 hotels in Houston
Guests' ChoiceBased on 346 hotel reviews
7.9Cleanliness
8.4
Comfort
8.3
Location
9.0
Facilities
7.9
Staff
8.8
Value for money
8.3
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 1, 2024
Doug
United States of AmericaDehumidification was not great, Smelled a little musty.
One bedroom suite had more room than ordinary hotel room for not much more money.
Stayed in May 2024
Reviewed: May 20, 2024
Imelda
United States of AmericaIt is not clean at it used to be... place just need more cleaning and renovation !
Staff
Stayed in April 2024
Reviewed: March 28, 2024
Miles
United States of AmericaThe price.
There was no breakfast.
Stayed in March 2024
Reviewed: March 26, 2024
Tom
United States of AmericaNothing
Clean, convenient, quiet,staff friendly
Stayed in March 2024
Reviewed: March 4, 2024
Dejuana
United States of AmericaGreat customer service
Stayed in March 2024
Reviewed: February 29, 2024
Catherene
United States of AmericaSeems to be a tad bit outdated. 1 elevator. Only Queen size beds available when I try to book, beds not too comfortable.
Had great qualities for an extended stay. Cute laundry. Friendly staff.
Stayed in February 2024
Reviewed: February 22, 2024
Jarvis
United States of AmericaYou have to pay for parking. This not New Orleans
Stayed in February 2024
Reviewed: January 30, 2024
Nader
AustraliaThe room had a pest control issue, which is made worse by the fact that the rooms were not cleaned during the stay.
Stayed in January 2024
Reviewed: January 21, 2024
Shelley
United States of AmericaThe Wi-Fi was terrible.
The room was really nice and the bed was extremely comfortable.
Stayed in January 2024
Reviewed: December 27, 2023
Michelle
United States of AmericaThe housekeeper on her cleanness.
It was quiet and comfortable. Staff was excellent in supplies.one thing ! Texas does everything big!!!what happen to their toilet!! Side joke!! I really enjoy my self!!! Will book again.
Stayed in December 2023
Reviewed: December 13, 2023
Mata
United States of AmericaOffer breakfast and have my receipt available.
No breakfast was available 😕. Only thing that was missing, oh and my receipt.
Stayed in December 2023
Reviewed: December 7, 2023
Eric
United States of AmericaRoom smelled stale. Shower head didn’t work.
The staff was excellent. The night person was extremely helpful!
Stayed in December 2023
Reviewed: November 26, 2023
Jamar
United States of AmericaHotel is dated. Yellow walls and so forth. A/c controls broken
Location, and layout were great
Stayed in November 2023
Reviewed: November 22, 2023
Fay
United States of AmericaThe toilet was too low.
Stayed in November 2023
Reviewed: November 12, 2023
Linda
NorwayClose to the city center.
Stayed in October 2023
Reviewed: September 27, 2023
Lamic
FranceFridge super noisy (bc of age), we had to unplug it during the night to be able to sleep, same for the AC,. After we didn't receive any new towels for days I was asking at the reception and been informed that the hotel only provides house keeping once a week. At the gym the desinfection wipes, towels and cleaner was empty. I've been told that the house keeping is cleaning the Gym daily, nonetheless for my understanding of hygiene every user of the machines should clean them after usage. The hotel management is asking people to not put their trash bins outside in the hallway. I do understand but if their's onlyhouse keeping once a week, guests are either drowning in trash or take it out themselves which is very uncommon for a hotel stay. After all it is a good hotel considering the pricr. Just be aware that it's more like a long-term stay hotel than a full service place.
The check in was quick and easy, staff was friendly, rooms are spacious, bed was comfortable, amenities in the room were great
Stayed in September 2023
Reviewed: July 17, 2023
Suraj
United States of AmericaTv was not working and not fixed after reporting
Corridor noise was disturbing Tv was not working. Was not fixed instead is reporting
Stayed in July 2023
Reviewed: June 19, 2023
Teraney
United States of Americawhy is there not a pool when it’s hell hot in Houston?
Stayed in June 2023
Reviewed: May 30, 2023
Stephen
United Kingdom4-day stay and no new towel or room-make-up... maybe we needed to request it?
Close to our sister company office - complimentary coffee in the room and downstairs.
Stayed in May 2023
Reviewed: May 23, 2023
James
United Kingdomphysical layout long straight hallways makes it feel like a motel, not a hotel.
free coffee and free self-laundry.
Stayed in April 2023
Reviewed: May 9, 2023
Ja-az
United States of Americawill stay again
Stayed in May 2023
Reviewed: April 24, 2023
Rafael
ArgentinaNothing.
Great location if you go for a long stay and you need to have a kitchen place where to prepare your own meals. I like this place.
Stayed in February 2023
Reviewed: April 24, 2023
Barber
United States of AmericaEverything was lovely.
Nice staff and clean suite. I normally stay in an air bnb when visiting Houston because of bad experiences at hotels, Sonesta restored my trust back. Thank you.
Stayed in April 2023
Reviewed: April 1, 2023
Cliff
United KingdomIt was all good. Staff very friendly and helpful. Room was a great size. However rooms need a little. TLC.
Flexibility to cook what you want in the suite at your own pace.
Stayed in March 2023
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