I had a little drywall or water damage next to the shower. But overall the rooms are clean and maintained. Some rooms have been renovated but I wanted the first floor for easy access to my car.

The staff is very helpful and nice. All the staff goes out of their way to make you feel at home. The laundry room is very clean and affordable prices for laundry. The parking lot is safe and well maintained.

Stayed in May 2024

Did not likes: 1. no breakfast. 2. on demand housekeeping only. 3. No attendant when I departed. 4. Lamp metal table not cleaned (photo #1) 5. Dishwasher handle knob broken off but was able to use it. 5. Sink fake front was off and just bearly on. Not good if you are someone in there 70's, no car traveling alone!! Restaurants are at least 4 blocks away and after mid May it sis too hot to walk.

Quite, noticed a few people long term that gave my unopened food to like room 112. Lady said she did not know how long she was going to be there. Pool area is clean, nice bath towela. This is full studio apt with your own cooking utensils for 2 people. Use InstaCart for quick grocery delivery or Fry's about 3 blocks away.

Stayed in April 2024

Parking Fee? 5 Additional dollars to park in the lot.

Clean

Stayed in April 2024

The property was nice happy all around. Just along ways from the elevator 😁

Stayed in April 2024

Strong smell of urine in one of the halls in the first floor. It appears to be pet friendly though. Once in room, smell does not go in.

Comfortable beds and location is great for moving around in your car.

Stayed in April 2024

NA

I liked the popcorn in the lobby!

Stayed in April 2024

Good value, safe, close to airport

Stayed in March 2024

Wish coffee ready made in lobby was available

The room

Stayed in February 2024

No creamer for coffe the entire stat..

Price

Stayed in January 2024

The lightning in the room was bad. The room itself is dated. The shower needs an update since I had little pressure and the shower head needs maintenance. My room floor was dirty. The AC unit is very noisy. The fridge's condenser turns on multiple times and wakes me up. The provided towels are certainly clean, but reek of bleach. The common area smell humid due to the pool and there's a generic stench throughout the hallways.

The location is excellent, near a main street and also near a freeway. The staff is extremely helpful and very friendly. The common areas are well lit. The parking is big and a huge bonus if one has a car. My bed was well made and very clean. The AC is very effective, though quite noisy.

Stayed in November 2023

Old hotel and not a great neighborhood.

Tanya was exceptional and a total professional. I had an issue with my reservations and she was quick and went out of her way to assist and make everything great. Thank YOU Tanya. Jack S

Stayed in November 2023

Other people did pick up after their dogs

It was quiet

Stayed in October 2023

Some of the gym equipment was out of order

Easy access

Stayed in October 2023

They could have not kept my $250 security deposit for a month when I was there only about 12-15 hours and the room was in pristine condition when I left.

The room and staff were both excellent until checkout

Stayed in June 2023

N/A

The staff was friendly and the room was clean

Stayed in May 2023

The shower switch on the bath didn't work fully One kitchen cupboard handle was broken Coffee machine had no filters, kettle and instant coffee would have been better/preferred

The location The room size The staff The gym The parking

Stayed in June 2023

The water drained slowly after taking shower.

I liked the size of the room and the kitchen area.

Stayed in June 2023

room was clean had clothes and shoes in the room

price and location

Stayed in May 2023

Location isn't great if you don't have a car, would recommend near ASU in Tempe

Great facilities and value for money

Stayed in May 2023

The only thing that could have been improved in our room was the cleanliness. We found previous guests' towel, sports bra, and other articles in the bottom drawers of the bathroom vanity.

We traveled to the area for Graduation events. Sonesta Simply Suites Phoenix Tempe was able to accommodate a [surprise-to-us] guest when a military family member was able to take some leave and join us for the celebrations. The hotel changed our room, so we could all be together. The hotel also provided a lot of services, including free use of the washers and dryers, kitchenette, and availability of a small store with "relatively inexpensive" items. We took advantage of the outdoor grill and had a cookout one afternoon.

Stayed in May 2023

TV was difficult to use. $250 deposit is excessive, should only be $100. A/C unit did not have a continuous fan setting, but I was able to program it to do so.

The room was clean and fresh. Bed was comfortable. I slept 10 hours! Quiet. Powerful shower.

Stayed in May 2023

Had to pay for parking. My teenage son slept on sofa bed and he found it comfy enough. It might not be for everyone though. Air conditioner is near the sofa bed too, so sofa bed might not work for light sleepers.

Nice size room. Kitchen had almost everything we needed. (Kettle was the only missing - had to boil water in a pot, so easy solution). Location was central. Cozy queen bed. Clean.

Stayed in March 2023

The location was central to the places we needed to get to.

Stayed in March 2023

No cons. Great stay! Sonesta hit a home run for a spring training hotel.

Great room- nice reclining chair! Fridge, Micro, Coffeemaker. It also had a cooktop and dishwasher. However, I did not use these. Large bathroom, Super comfy bed.

Stayed in March 2023