I didn’t like that the entrance door to the room had a big gap at the bottom and you could see and hear anyone walking past the room.

The staff was very friendly and professional. The kitchen was convenient for making our own meals and the pet relief area had nice turf and bags for disposal of waste. Also in a nice area near lots of restaurants and a grocery store.

Stayed in April 2024

No cups in bathroom. Too soft of a mattress. Tv clicker would not shut off tv.

Value

Stayed in May 2024

I think the rooms could use a little updating. We stayed in the two bedroom suite. I loved the set up and that it had a kitchenette, but the furniture/couch was uncomfortable and very worn. The chair had torn seams and was also quite worn. When choosing this site, I thought there would be restaurants close, as they showed on the map, however they were all closed down! It seemed most we visited were short of staff, including the hotel itself. I have noticed since our stay, that the rates were inflated that particular weekend, most likely for the motorcycle event at Westworld. I think it sucks when they do that!

The hotel was close to the venue we were there for. Also, it was quiet and comfortable. The staff were friendly and accomodating. The beds were very comfortable and the room was very clean. I would choose to stay there again.

Stayed in April 2024

It was loud. Adjoining neighbors were up late and loud noises in the hallway at 2 am. Not a restful night.

Facilities were well used but clean. Good location in north scottsdale. Price was very good.

Stayed in September 2023

Placed in a pet-friendly room, smell was not pleasant. Cat food all over the floor. Dimly lit bathroom. Bed was not as comfortable. Room and property in immediate need of renovations given it's location in a prime area of Scottsdale AZ

Location, close to the highway

Stayed in September 2023

The staff working in the early morning was very rude and unhelpful to me.

Stayed in September 2023

Dated interiors, have to pull the door handle up to open the door, room smelled like smoke.

Stayed in July 2023

Location, ground floor accessibility

Stayed in April 2023

The fitness room lacked a variety of fundamental needs

No breakfast but enjoyed the coffee every morning!

Stayed in June 2023

hard to find the check in lobby, more signage would be nice.

nice suites with two separate bedrooms. clean and functional property in a good location.

Stayed in April 2023

Paying extra for parking

Stayed in April 2023

In our first room, the couch was torn and the ceiling in the bathroom was coming down from what appeared to have been a water leak. As my husband had just had knee replacement surgery we were very concerned about mold. in our second room we had lots of trouble with the lock. They had to replace our key cards several times we could not even get into our room. There was no maintenance person on Saturday when we had lots of problems. One of the housekeepers finally came and changed the batteries. We finally figured out the trick of how to get into our room.

The staff was very friendly, polite, and helpful, especially when we had problems.

Stayed in April 2023

Larger pool

Full kitchen

Stayed in May 2023

loud argument at the pool outside my room window and musky smell coming from ac.

it had a full kitchen to use bed was comfortable has the option to use their shampoo conditioner and body wash in dispenser in shower.

Stayed in April 2023

Loved everything

The rooms cleanliness and professional staff

Stayed in April 2023

balcony/patio for the room

everything

Stayed in March 2023

the front desk was not in same building as the hotel rooms. You have to go outdoors to get to it.

24 hour front desk

Stayed in March 2023

Decor in the room is shabby & could use some freshening

There was only coffee available

Stayed in March 2023

We did not know that we had to pay for parking. That was a surprise fee. The pullout mattress had a rather large stain on it, and there were no sheets on the pullout nor in the closet. We do tend to check in at later times in the night and having to get all of our gear up to the room and want to crawl in bed, but have to go back to the front desk and ask for the linens and flip the mattress is just one more thing ya know?

Check in was great. We travel for our son's youth league baseball tournaments, so we tend to check in later than normal (9 or 10 pm). The night clerk was very attentive and had our information ready to go. She was really sweet and we chatted like we were old friends. The room was large and spacious. We loved the kitchenette and we carry a lot of water and sports drinks with us when we travel.

Stayed in November 2022

location

convenient and like having a kitchen

Stayed in January 2023

The price

The location

Stayed in November 2022

No shuttle service from the Airport to any closer location. It ended up costing almost $50 without a tip! Too expensive and a consideration for the next layover in PHX area.

Cleanliness-even the remote control had been sanitized and wrapped! Spaciousness of the room and completely functional kitchen with all the necessities, including dish detergent and drying towels. Having 4 pillows to choose from made it really nice!

Stayed in November 2022

had a problem with check in, room we asked for not available, even though reserved. manager was able to make accomodations and make it right for us. kudos for doing that. we had stayed there previously without incident. glad they helped make it right. place clean and well kept. comfy bed. would recommend.

Stayed in October 2022

Common areas ie: halls laundry area etc. Were on the dim side perhaps it was the spectrum of the bulbs, as far as lighting goes. Picky I know, but can't recall any negatives to report here.

All was nice, large two bedroom suite, kitchen, 3 TVs, the Iron and ironing board was appreciated, fine location if you have transportation. Staff friendly and helpful. It was convenient to have an elevator too. This unit was a corner model so extra windows for that Arizona sunshine. Central air conditioning of course.

Stayed in September 2022